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Best Field Service Management Software Providers

October 8, 2018

2:28 pm

Running a field service business takes a lot of concentration, dedication, and organization. With an internal team working to keep everything running smoothly and a team of technicians out in the field on a daily basis, keeping everything in order is no easy task.

Fortunately, with the right field service management software, you’ll be able to automate and consolidate dozens of work-related responsibilities, saving you time, money, and energy in the long run.

But there are scores of field service management software providers out there, so how do you choose one for your business? Luckily for you, we’ve done extensive research, and found the best field service management software providers on the market for 2018.

Take a look at the list below to see what they have to offer:

Best Field Service Management Software Providers

There are a lot of factors to consider when it comes to choosing a field service management software for your company. From the size of your company to the specific features you need in your industry, it’s important to make sure you’re installing a software that actually can help your business make an impact.

Here are TechCo’s top picks for field service management software providers:

Read on for an in-depth look at these field service management software providers, so you can make an informed choice for your company.

HouseCall Pro Jobs


1. HouseCall Pro

Best for companies looking to grow

Editor Rating: 5 stars

If you’re researching field service management software providers, HouseCall Pro is going to come up. It’s one of the most popular software programs on the market because of its ease-of-use. HouseCall Pro provides all necessary features, like scheduling, dispatching, invoicing, and a whole lot more. Plus, with marketing tools built into the platform, you’ll be able to attract new customers and retain current customers without batting an eye.

Pros

  • Easy to use
  • Runs on mobile
  • Added marketing tools
  • 24/7 Customer support

Cons

  • Few customization options
Service Fusion Scheduling


2. Service Fusion

Best for affordability and ease-of-use

Editor Rating: 5 stars

If you’re looking for the right bang for your buck, Service Fusion is where it’s at. You’ll be able to get all the fundamentals of a field service software without the high prices or the activation fees. In fact, Service Fusion doesn’t require any contracts either, so you can use the software as much as you want and pull the plug at any time. But you won’t want to, because this software is easy to use, efficiently, and designed to save you money.

Pros

  • Very easy to use
  • Affordable
  • Quickbooks integration

Cons

  • Fewer and less robust features than more expensive software
ServiceTitan Dispatch Board


3. ServiceTitan

Best for medium to large-sized businesses

Editor Rating: 5 stars

ServiceTitan is built for larger companies. With a massive catalog of features, marketing tools built-in to the platform, and thorough analytics, this software provides everything you need and then some to run a field service business smoothly and productively. Plus, with more than 50,000 customers using ServiceTitan already, you know they’ve got what it takes to handle your company.

Pros

  • Very feature heavy
  • Added marketing tools
  • Can integrate with your phone system

Cons

  • A bit on the expensive side
RazorSync Company Profile


4. RazorSync

Best for mobile usability

Editor Rating: 4.5 stars

Field service software is a great way to improve your business operations. However, if you’re trying to save time, you’re going to need mobile options to get the job done quickly and efficiently. RazorSync is not only a popular field service software, but it also provides a robust package of mobile options so you can keep track of your team on the go. Plus, by covering a lot more industries than the average provider, RazorSync can manage your company no matter what you do.

Pros

  • Robust mobile options
  • Available for many industries
  • Notably affordable

Cons

  • Sporadic customer support hours
  • Can’t assign multiple technicians to single order

Use Tech.co's free tool to compare Field Service Software prices.
Find the best deal to help you improve your business operations.

Jobber Scheduling


5. Jobber

Best for field service software newbies

Editor Rating: 4.5 stars

Installing a new software for the benefit of your company can be a bit daunting. No one likes change, but when it can save you this much time and money, you have to do it. Luckily, if you’re a bit apprehensive, Jobber has a thoroughly dedicated customer service team that will hold your hand until you fully understand it. Between the dedicated Client Hub and the 24/7 coverage, you’ll be a field service software expert before you know it, thanks to Jobber.

Pros

  • Incredible 24/7 customer support
  • Dedicated client communication
  • Covers many industries

Cons

  • No offline capabilities
mHelpDesk Invoicing


6. mHelpDesk

Best for increased automation

Editor Rating: 4.5 stars

With mHelpDesk, you’re covered. As another software typically found at the top of field service management software review lists, mHelpDesk offers all the features you need at a price you want, without all the hassle. They help more than 19,000 different field service and repair businesses to manage their everyday work functions, so you know they’re up to the task. Plus, their customer support is widely considered one of their best assets, so you’ll have help along the way.

Pros

  • Attentive and regularly available customer support
  • Lots and lots of features
  • Customizable price plans

Cons

  • Definitely expensive for large companies
Send A Job Reporting


7. Send A Job

Best for reliability

Editor Rating: 4 stars

In the field service industry, getting the job done is the most important thing. With Send A Job, you’ll be assured that the job is taken care of every time. With simple features, low prices, and easy-to-use interface, Send A Job is the safe, reliable choice for field service software. Granted, it doesn’t have some of the flashier features that can help your company grow, but it will handle your current work processes easily and affordably.

Pros

  • Reputation of always working, no glitches
  • Runs on iPad, Android & PCs
  • Comprehensive data reports

Cons

  • No GPS tracking
  • Less professional looking
  • Limited customizability
Salesforce Field Service Lightning Dispatch


8. Salesforce Field Service Lightning

Best for improved accuracy across your business

Editor Rating: 4 stars

There’s nothing better than teaming up with a huge company with resources to spare, and Salesforce is one of those companies. With all their clout and authority, they turned Field Service Lightning into an intelligent platform designed to make running your business easier. Their AI-powered solution offers technicians image-recognition technology that helps them know exactly what to bring on each job, increasing the number of first-visit repairs, and cutting down on the need for return visits.

Pros

  • Powered by AI
  • 24/7 Customer support
  • Many features

Cons

  • A bit expensive, depending on users
  • Hard to get a real person to help via customer support

Conclusion

Hopefully, we’ve now helped you narrow down which field service management software you’re going to get for your company. Whether you’re a small operation looking to organize your day-to-day operations or a large company hoping to expand productively, these software applications are your ticket to a making an impact in your industry.

However, if you want the full picture, you’re going to need to get a customized quote today. Understanding how much it will cost your specific company is integral to making the right decision. Our simple form can help you go from apprehensive to excited about improving your business with a field service management software, in a couple of clicks.

Use Tech.Co's free tool to compare Field Service Software prices.
Find the best deal to help you improve your business operations.

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Conor is a writer, comedian and world-renowned sweetheart. As the Assistant Editor and Writer at Tech.Co, he’s written about everything from Kickstarter campaigns and budding startups to tech titans and innovative technologies. His background in stand-up comedy made him the perfect person to host Startup Night at SXSW and the Timmy Awards for Tech in Motion. In his spare time, he thinks about how to properly pronounce the word "colloquially." Conor is the Assistant Editor and Writer at Tech.Co. You can email him at conor@tech.co.

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