February 4, 2015
This morning, the Cambridge, MA-based ThinkingPhones, which specializes in Cloud-based communications, announced its acquisition of the New York, NY-based Contactive and its sales productivity platform Klink. The value of the acquisition has not been disclosed.
“The Contactive and Klink team has worked diligently for the past two years to build a strong big data platform and a solid product used by more than a million and a half people,” said ThinkingPhones president and CEO Steve Kokinos, in a statement. “Klink represents the next step in the natural evolution of enterprise communications. Since most employees already Google people or businesses to read more about them on Linkedin, Twitter, or Yelp, it only makes sense that smartphones should do that work in real-time for every incoming call in the enterprise setting.”
Founded in 2013, Contactive provides a call management app that gives users insightful information on any incoming calls. By automating the process of Googling phone numbers and names, scanning public directories, and going through social network profiles, their calling line identification system provides valuable info right at the first point of contact. Klink is the company’s enterprise product, which enables the same functions as Contactive. With each phone number, details such as associated photo, name, email address, latest tweet, current city, and current job will be made available through Klink; by using Klink, sales and customer development staff can have access to in-depth customer profiles in real-time before and during calls.
Since their founding, Contactive and Klink have gained more than 1.5 million users and provided information on more than 600 million telephone. Through the acquisition, ThinkingPhones will not only add a valuable product to their line of Cloud-based communication solutions, but also bring in those users. In December of last year, ThinkingPhones raised $56.7 million in a Series D round led by Technology Crossover Ventures (with participation from past investor Bessemer Venture Partners), which has supported them in their efforts to expand their influence in the Cloud communications space.
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