October 21, 2014
Austin Rachlin and Luis Perez can now call themselves 500 Startups alumni and even mentors, now that Batch 10’s Demo Day has wrapped. The pair are cofounders of Remoov, a decluttering service that utilizes tech in every step of their operations to track and refine logistics.
With Remoov, customers pay upfront, and then the Remoov workforce clears out all the customer’s unwanted goods, which are then sold at a 50% revenue share, donated for the write-off, or recycled/junked. The inventory is sold through their specialized partner network.
What’s fascinating about Remoov is that seven days from having the idea, the team had inventory within 7 days! On the drive back from a trip to Big Sur, the two thought up the business and then had a one-month lease on a small warehouse unit within three days. Initially targeting Stanford students, the signup website and marketing went live right away, and by the following weekend, Luis and Austin were driving around campus picking up couches, bikes, TVs, and more.
“You don’t expect customers to hug you, but it happens a lot,” say Rachlin and Perez. They’re getting 5 star reviews on Yelp, and as they refine their process they find that the creative juices just keep flowing. Growing the operation since the first few hundred customers and being able to hire a workforce has been a relief. “We spent many long days in the warehouse cleaning, photographing, and detailing incoming items,” says Perez. Though they learned a lot of tricks on how to get a couch down a narrow spiral Marina staircase, they are happy to turn over the pickup process to their growing team.
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