September 16, 2011
My brother sometimes calls me to tell me random things, like he’s hungry, and I answer all of his phone calls because, after all, he’s 18, applying for college and it might just be important.
Another scenario: My co-founder calls me five times in a row, it must be important, and I wish I knew what it was about. But I can’t answer because I am in a meeting. After the missed call, I have to either text him or email him and 1) ask him why he’s calling and 2) tell him I can’t talk because I am in a meeting.
Too many steps in the process. Drumbi, a free Android and iPhone app, is fixing this problem.
Irvine, CA-based Drumbi allows you to specify the topic of your call, tell the recipient how urgent it is, and let them know where you are calling from. Drumbi also has a great integration with Facebook that allows you to view a caller’s Facebook status. So, now you can prioritize your phone calls, which ones you should answer right away and which ones you should return at a later time. It’s the perfect marriage of text and voice.
But Drumbi will be even better for business use. Imagine that instead of waiting in a queue for 20 minutes, you could fill out a form directly from your phone and tell a customer service representative why you are calling. Instead of waiting, Drumbi will send that message to the customer service rep and you will get a Drumbi notification when someone can actually pick up your call. No more waiting, getting re-directed, and having to explain 10 times why you are calling.
Co-founders by Shervin Talieh, and Farsheed Atef received $500K in seed funding from 500 Startups, so this is definitely one of those startups to keep an eye on.
Did you like this article?
Get more delivered to your inbox just like it!