July 11, 2016
Gupshup, one of the industry’s leading voices in bot platforms, has teamed up with tech leader Cisco to create a “fully integrated cloud-based collaborative service” Cisco Spark, as announced in a press release announcing the news Monday morning. While it was debuted at Cisco Live! 2016, it’s noted that “Gupshup’s bot development platform enables developers to quickly build and incorporate advanced chat bot functionality into new and innovative service offerings for Cisco customers.”
Jason Geocke, General Manager of Cisco’s Tropo Business Unit, had the following to say on the news:
“Transforming the collaboration experience is about bringing people together, giving them quick access to critical information and the ability to share and communicate in real-time. Providing our customers and developers access to Gupshup’s intuitive bot platform will create customizable experiences that enhance Cisco Spark’s capabilities.”
According to industry research, the enterprise collaboration market is projected to grow from $47.30 billion in 2014 to $70.61 billion in 2019. Recent announcements by Microsoft, Google and other notable enterprise IT vendors have further fueled demand for the tools to integrate chat bots into enterprise collaboration platforms like Spark. An announcement like this could push Gushup into the forefront of bot innovation.
As bots continue to make waves in the tech industry, it’s important that we examine how they continue to have an impact on both the industry and the consumer market. After all, as long as the field can see the value of bots for the future, they will continue to be a relevant business source for industries to invest in.
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