Design is Iterative: How Mammoth Manages the Process

September 16, 2015

11:00 am

For freelance digital artists, interacting with clients from across the world can be a bit of a challenge. It’s important to use the right tool to manage the design process, and clients aren’t always eager to learn how to use a new platform. Sharing a portfolio, inquiring deeper about certain pieces, and contracting work requires a productivity tool, because email just won’t cut it for something this important and expressive. Communication and productivity tool Mammoth was excited to share this user story from Webgrrl,  a multi-genre digital artist with a diverse portfolio and a passion for creating innovative visuals through graphic design and photography, currently living in beautiful Australia.

This story was written by  Webgrrl | Intuitive Digital Artist to share how she uses Mammoth as her virtual office to interact with clients. Read on for the how and why.

webgrrl

 

 

Mammoth, My Virtual Office

I’m a freelance digital artist with clients in various types of industries – hospitality, fashion, arts, events, etc., in Australia and overseas. My main work with them consists of graphic design and WordPress design & implementation.

Over the last few years I have been searching and trying out various sites that I can use as a ‘Virtual Office’ – a place where I can show my clients ongoing work; you know for feedback, proof reading, etc. since design is an iterative process. As I receive a lot of emails everyday – I prefer to interact with my clients in a central ‘virtual office’ instead of over emails or Facebook messages.

I came across Mammoth late last year and instantly liked it because of its simplicity. At that time I was already using InVision and Kona – but I noticed most of my clients didn’t want to go though a complicated sign-up process; also most of them found these applications difficult to understand. Talking about my clients, they’re mostly women in their late 20s to mid 40s, and a lot of them are not very computer or net savvy. But with Mammoth, they don’t seem to have any problems finding their way around. They especially liked hearing they can drag and drop the images. I told them, “if you can use Facebook, you won’t have any problems in Mammoth!” And for most of them Mammoth worked 🙂

Other things my clients and I like:

  • We especially appreciate how we don’t have to search thru our emails, looking for that attachment we sent many months ago.
  • We also like the fact that we can easily make a to-do list and tick as each project is completed.
  • I love it when a client sends me a msg and I see a little notification on my Chrome browser, even when I am working.
  • I found it really amazing that we were able to find archived project notes & images,when one of my clients had a server crash and was not able to access those files. Lucky we had them safe on Mammoth 🙂
  • I like how the visuals are displayed and graphics are not compressed. It’s also easy for my clients to download the file to see it in its full glory.

I LOVE how the Mammoth crew is always open to hearing suggestions and answer my questions pretty quickly, if not instantly.

 

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Previously the Managing Editor at Tech.Co, Ann Diab has a background of launching and nurturing of startups and tech companies. Empowering and educating entrepreneurs and startups to better productivity and culture is her passion. Growth Manager at WorkingOn to enable folks all over the world to enjoy work and improve communication. Follow me on Twitter.

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