Get Bug Feedback from Users with Instabug

July 10, 2013

6:24 pm

Moatz Soliman and Omar Gabr are today officially launching the global public beta of Instabug, a tool designed for developers and users to easily report bugs. VentureBeat’s MobileBeat 2013, a San Francisco conference focused on the future of mobile technologies, is stage to their announcement.

In only one line of code, Instabug’s bug reporting system can be integrated into any app and it runs in the background of open operations. Should a bug occur, all you need to do is shake your smartphone.

“When you’re angry at an app, what’s the first thing you think of doing?” asks cofounder Soliman in the press release. “You shake it. It is a completely natural reaction.”

That shake activates an automatic feedback form that snaps a screenshot for you to draw on, write comments on, and send directly to developers while remaining in-app. All relevant data like OS, model, and connectivity are shipped as well.

In-App feedback

Developers, then, can access all of this data from Instabug’s dashboard or forward it to a bug tracking tool of their choice. The important thing is that developers receive succinct data that goes beyond “this is bad” or “I hate it” reviews.

Since April 2013, the team has racked up awards across multiple regional startups like the MIT Arab Business Plan Competition, and they were recently nominated by Google to participate in the Blackbox Connect summer program.





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Will is a Senior Writer with Tech.Co, based out of America's Finest City: San Diego. He covers all territory West of the Mississippi river, digging deep for awesome local entrepreneurs, companies, and ideas. He's the resident Android junkie and will be happy to tell you why you should switch to the OS. When he's off the clock, Will focuses his literary talent on the art of creative writing...or you might find him surfing in Ocean Beach. Follow Will on Twitter @WJS1988

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