September 13, 2016
Rod Rakic is the founder of OpenAirplane, a plane sharing marketplace. OpenAirplane makes it easy for pilots to find, book, and pay for aircraft rentals online or on their phones. Renting an airplane is now as easy as renting a car.
In this episode of Tech in Chicago, they cover:
- The benefits of private aviation over commercial travel;
- The secret to avoiding parking fees at airports;
- Why you ask for advice instead of money; and
- Making things work as a distributed team.
Rod’s Favorite Book: The Customer Support Handbook: How to Create the Ultimate Customer Experience for Your Brand by Sarah Hatter
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