Engaging New Media & GoDaddy Customer Service

March 3, 2010

1:37 pm

This week on the Social Media Hour, Cathy Brooks talks with our friend, author and communications expert Brian Solis who is about release his third book, Engage. The book was written as a guide for anyone working in a large organization on how they can bring them into new media. This four hundred page book should be a great resource or reference about engaging with new media. The foreword of the book is written by the “Twitter King” Ashton Kutcher. This book should sell like hotcakes – order the Engage book today!

On the second portion of the show, prepare for a frothy debate as GoDaddy‘s Office of the President, Nick Fuller and Vice President of Social Media, Marianne Curran and as they take on questions, concerns and complaints about customer service and social media.

[audio:http://www.blogtalkradio.com/social-media-hour/2010/03/02/social-media-hour.mp3|titles=Social Media Hour Episode 46|artists=Cathy Brooks]

Social Media Hour Episode #46

Editor’s Note: Cathy Brooks’s Social Media Hour offers a rotating selection of top industry experts to discussion about the way in which social media is impacting, infiltrating and otherwise engaging business and society. You can find Cathy’s work at OtherThanThat and you can follow Cathy on Twitter: @CathyBrooks.

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