June 6, 2013
Speek eschews the traditional dial-in number, pin, and elevator music. Instead, conference callers can join by going to a URL (like speek.com/kiramnewman) or clicking the leader’s username on the app. Once in, you can see who’s talking, share images, and (if you’re the head honcho) manage and mute participants.
Along with its launch, the startup released one year of statistics from Speek conference calls, totaling about 6 million minutes. On average, says cofounder and CTO Danny Boice, users make five 15-minute calls per month with five participants. Here’s some more data.
Time of day: Most calls take place at 1, 2, or 3 pm. Early-morning calls (starting between 7 and 8 am) last the longest, around 55 minutes. The charts show number of calls, number of callers, and average call length.
Day of the week: Most calls take place on Tuesday, Wednesday, or Thursday. Calls are the longest on Tuesday and Saturday, and shortest on Sunday. The charts show number of calls, number of callers, and average call length.
Cities: Calls are longest in Wisconsin, New York, and Mississippi. Savvy San Franciscans know how to keep their calls short. Washington, DC, lives up to its reputation of the “conference call capital of the world” – and that happens to be where Speek is located.
“We accidentally located ourselves in the perfect spot,” Boice says.
Boice himself manages a handful of technical teams – with four remote engineers – and they do quick standup meetings of about 15 minutes in the afternoon. That lets him grind out work in the morning, when developers tend to be snoozing or less productive.
“Developers are a different breed. There’s been studies about how a lot of developers work better at night – it’s not a coincidence that most prefer to do that,” he says. “I took mercy on my team by realizing that.”
Boice recommends having multiple, shorter calls instead of fewer, longer ones. He suggests calls of 15 to 30 minutes with a clear, narrow topic. If nothing else, your employees will thank you for ending the corporate horror of hour-long meaningless blathering. And, obviously, he hopes you’ll use that conference calling service with the monkey logo.
Danny Boice is a Tech Cocktail contributor.
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