August 21, 2014
Life is tough for small to medium sized businesses (SMBs) these days, especially when it comes to driving web traffic and conversion of visitors to customers. That’s in large part due to the fact that SMBs simply don’t have it in their budget to afford click-to-call interactive customer conversion tools.
Dashing to the assistance of these SMBs is Teledini, a pay-per-use web conversion tool specifically designed for internet businesses. Small businesses with standard ‘Contact Us’ pages take an average of 42 hours to respond to inquiries; this ensures a low conversion rate in the neighborhood of 1 to 4 percent.
Teledini offers instant interaction tools that are both free and easy to install on any website with only a few lines of coding required. Customer inquiries are delivered to the right people at the right time and the VisitorIQ technology in the platform screens potential customers’ information for targeted interactions.
“Our perfect customer is any business that wants their website to generate more leads and sales, or to provide a higher quality customer experience,” says Steve Smithwick, Teledini President and COO.
To date Teledini has been able to boost SMBs web-business-conversions by a factor of 70 percent. The service only requires that businesses answer calls, chats, and videos from web visitors on the devices they use every day.
“There are a number of competitors that offer click to chat services. There are a few competitors that offer click to call services,” says Smithwick. “There are even fewer that offer video and chat services. There aren’t any that offer the multi-channel experience that Teledini does.”
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