You’ve Got Questions, Social Network Jig May Have the Answers

September 24, 2011

10:30 am

If you want to find information or answers to your questions, you’ve got choices. You can do a Google search to get hundreds of thousands of potential solutions, or you can ask someone in your online or offline network, understanding that these networks are by nature, limited.

But what if you could ask lots of people, sourcing all of their knowledge for answers that come with the power of a recommendation? Delicious founder Joshua Schachter has created Jig, a place where you can ask all your questions, and hopefully get some answers.

Jig is a marketplace to ask and answer questions, to find things you need, and to invite others to help solve a problem. If you need a good editor, for example, you can post this need on the Jig community. Other users can suggest solutions and invite their friends to help out. Or, if you want a recommendation for a new camera, you can ask the community which model is best for your needs.

To use Jig, you can sign in with Facebook and Twitter to build your social graph, create a profile and follow others on Jig. You can specify your “affiliations” to join groups of users like you. To get information from the community, simply fill out your request in the text box beside “I need” at the top. Below, you’ll see one long stream of needs and responses if you want to make a contribution to other peoples’ requests.

As I’m writing this, some of the needs posted on Jig include:

“I need to find a media partner for a webinar series.”

“I need to stop my MacBook Air and Magic Mouse from randomly going back a page while I’m typing.”

“I need a good book series for teens.”

Besides better design, it’s not immediately clear what differentiates Jig from other sites in the Q&A space. It’s similar to Quora, Ask.com and Answers.com, but Jig provides a more user-friendly environment, and it looks prettier, too. Have you tried Jig? Did you get the answers you were seeking?

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Meg Rayford is a communications consultant based in Northern Virginia. She previously spent two years as the Director of Public Relations for a nonprofit startup, where she learned a lot about providing clean water for impoverished countries, even within the confines of a bootstrapped startup.

She is the editor of Tech Cocktail, and she develops media strategies for companies in Washington, DC and Virginia. You can read her most recent work in the marketing chapter of the upcoming book, “Social Innovation and Impact in Nonprofit Leadership,” which will be published in Spring 2014 by Springer Publishing. Follow her @megkrayford.

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