Sofia is the Founder and CEO at NomNom.it (London ’15). Before NomNom, Sofia was the Head of Growth at Geckoboard. She loves startups, UX, CX, growth, philosophy, psychology, life hacking, data driven culture, art, fajitas and awesomeness.
It’s easy to stray away from putting customer’s as your first priority and get caught up in the other aspects of the business. But at the end of the day, without putting your customer at the center of your decisions, it could impact your…
One of the difficult things about dealing with customer feedback with the mindset of putting the customers first is that there is not a road map that can help all types of businesses become more customer-focused. In the end, every business has to find their…
