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Business Telephone Systems

As any company knows, success is built on clear communication with your customers. While traditional landline systems have filled that role for decades, they can’t keep up with modern demands, which is why many businesses are now turning to VoIP – the modern, flexible way to speak with customers.

Traditional business phone systems are showing their age. They’re infamously inflexible, involve high maintenance costs, and are expensive to scale.

With VoIP, you can rely on providers to host the solution off-site, freeing up space in your own office and removing the stress of downtime and repairs. VoIP can also offer advanced features such as automatic call redirects to mobile, voicemail to email transcription, and integration with your existing platforms and software, to name just a few.

We can answer all your questions about business telephone systems, from the cost of setting up the system to the features you can expect, and clue you in on the very best providers out there.

Beginners Guide to VoIP

VoIP (Voice over Internet Protocol) is essentially a way of making phone calls over the internet instead of a traditional landline. It’s becoming the de facto communication tool of businesses, and it’s not hard to see why. It’s cheaper and more flexible than the traditional phone network. With the ability to use VoIP anywhere and with a wide range of internet connected devices, companies are better able to serve their customers while saving dollars. Find out everything you need to know in Tech.Co’s beginners guide to VoIP.

Discover the savings your company could make with a VoIP system today

How Much Does VoIP Cost?

VoIP doesn’t have to be expensive – in fact, for most companies, it’s cheaper than a traditional telephone system. Per employee, you can expect to pay as little as $20 to $25 a month, depending on the features you’re interested in. The equipment itself needn’t be expensive either, with VoIP dedicated phones starting at around $80, although the beauty of VoIP is that it can be easily connected with existing business phones, mobiles and computers. Take a closer look at the price factors of VoIP phone systems, and what it might cost (or save!) your business.

VoIP vs Landline Phones

VoIP is a much better value prospect than landline for business, but it’s not just money that counts – it’s what that money is going towards. Reliability, flexibility, features and sound quality should all be considered when exploring which is the better choice for you. We’ve examined each of these areas in detail, and found that VoIP is the winner in most circumstances. Why? It’s a notoriously flexible system, and the amount of competition in the space means that you can get a great deal. It also means that you can connect with your customers, and vice versa, from any location and with any connected device, while still maintaining the authority of a central phone number. But is it the right choice for your business? Make sure by taking a look at our VoIP vs landline comparison.

Best VoIP Providers

There are plenty of VoIP providers out there, but to find the very best fit for your business, you’ll have to read our guide to the top 15 VoIP providers. Covering big names like RingCentral, Vonage, Avaya and others, we break down the features that each offers, the costs, and the benefits of picking one over another. We can also tell you about what hardware the providers are able to offer, as well as their software and app integration.

Find out who the best VoIP providers are for 2019.

Compare Costs On Leading Business Telephone Systems Providers

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Business Phone Systems

What is VoIP?

A guide to VoIP business telephone systems including how they work and what to look for when upgrading your business. From costs to features and potential troubleshooting, this guide explains everything you need to know about VoIP to get started.

Business Phone Systems

Grasshopper Phone System Review

Grasshopper offers a virtual business telephone line and services aimed at small businesses. However, it's not for everyone - if your business is large enough, Grasshopper won't be able to keep up with your needs. Can it help your company grow? Find out in this full review.

Business Phone Systems

3CX Review

There is nothing more difficult than trying to run a business without efficient and affordable communication. Luckily, 3CX provides the all-encompassing phone system you need to keep your team connected. Get a customizable quote today to improve your bottom line.

Business Phone Systems

Net2Phone Review 2019

Your company shouldn't be relying on landlines to communicate. With Net2Phone, you'll be able to get your entire business' communication on the cloud, so you'll never be held back by wires again. Get a customizable quote today!

Business Phone Systems

VirtualPBX Review 2019

Communication is integral in business. With VirtualPBX, you'll be able to upgrade your phone system, giving your employees all the tools they need to communicate well, plus the flexibility to access their business line with a smartphone.

Business Phone Systems

Nextiva Review 2019

There's nothing worse than poor business communication operations. Fortunately, with Nextiva, you'll have one of the most highly rated phone systems on your side, giving you the power to communicate and understand your team like never before.

Business Phone Systems

VoIP vs Landline Phones

A clear business communication system is essential for success. But which is better for it: VoIP vs Landline? Analog vs Digital? New vs Old? Find out the differences to see which telephone system is right for your company, VoIP or landline, and how much you'll have to pay for it.

Business Phone Systems

Alternatives to Google Voice

Google Voice is an internet based VoIP technology that offers a range of features many standard phone providers deliver. However, it also presents a number of issues for users; reliability is just one of them. If you're thinking of switching, here are some alternatives.

Business Phone Systems

Best Multi Line Phone Systems

Today's multi line phone systems offer great flexibility and call quality, with no need for vast amounts of equipment. Here are some of the best multi line phones available to buy right now, their top features, and how to choose the right one for your business.

Business Phone Systems

What is Unified Communications?

A Unified Communications system can ensure that your employees and customers are all talking to each other as efficiently as possible, saving you time and money. We explain just what Unified Communications are, and how they can help your business succeed.

Business Phone Systems

Jive Phone System Review

Jive offers cloud-based, VoIP solutions for businesses looking to modernise their phone systems, including virtual call centres. This review looks at the products offered, pricing, and equipment available with Jive.

Business Phone Systems

Vonage Phone System Review 2019

Vonage is a cloud-based business telephone provider that can turn your company's existing in-house phone system to one that communicates with the cloud, modernising the way in which your business speaks to clients. Read our in-depth Vonage review to find out more.

Business Phone Systems

8×8 Phone System Review

8x8 specializes in modern cloud-based phone solutions. It can work entirely virtually, or use your existing traditional handsets. Well established and with decades of experience, there are many reasons to choose 8x8. Read our 8x8 review to find out more.

Business Phone Systems

Mitel Phone System Review 2019

Mitel is a globally renowned business communications company. Having purchased competitor ShoreTel last year, it is also now one of the largest business telephone companies on the market. Find out more about their services and products in our comprehensive 2019 review.

Business Phone Systems

IVR Systems Explained

IVR (Interactive Voice Response) technology allows callers and computers to interact over the phone through an automated voice recognition system. While it has many applications, its main purpose is to collect information from a caller.

Business Phone Systems

10 Best Business VoIP Providers

Find the best VoIP solution for your business. We rank and rate 10 of the best providers, including RingCentral, Mitel, Vonage and 8x8. Covering a wide range of features and price points, we also look at the essential questions to ask VoIP providers before singing up.

Business Phone Systems

Top 10 VoIP Softphone Apps For Business

Softphone apps enable free and low-cost calls from devices such as your personal smartphone or business computer, as part of a phone service package. Tech.co's guide is a good place to start if you want to start taking advantage of this functionality and compare prices today.

Business Phone Systems

ShoreTel Sky Phone System Review 2019

ShoreTel have now been acquired by Mitel Phone Systems, however if you're interested in the services they used to offer, this pre-acquisition review can fill you in. Alternatively, head over to our Mitel review to find the latest information for ex-Shoretel and Mitel customers.

Business Phone Systems

VoIP Headsets For Business

If you frequently take a high volume of calls one of the main ways to improve efficiency is via VoIP headsets. With a phone headset you can save time, cut costs and benefit from a number of key features outlined in this guide. Find the best VoIP headsets for your business today.

Business Phone Systems

Cloud Based Phone System Reviews

We are so used to hearing about the ‘The Cloud’ that we can often forget to delve a little deeper into the technology and what it can offer us in our everyday working lives. Here are the best cloud based phone providers you'll want to know about, and what makes them so good.

Business Phone Systems

Hospitality Phone Systems

The hospitality industry is hard, but it's a whole lot harder when you don't have a solid phone system to back you up. Check out some phone systems from brands like Cisco, NEC, Ericsson, and Mitel to get your hospitality communications in order.

Business Phone Systems

Phone Switchboard Guide 2019

Switchboard systems have certainly evolved since the early days of the telephone in the 1800s. They now include numerous features and functions which can significantly improve customer service standards, make cost savings and reduce the workload for call operators.

Business Phone Systems

What is PBX?

PBX stands for Private Branch Exchange, and it refers to your business’ internal phone system. Find out more about choosing the PBX system that’s right for your company: one with a physical presence on your premises or one hosted in the cloud by your VoIP service provider?

Business Phone Systems

Virtual Receptionist Phone System

A virtual receptionist, or auto-attendant, is a common feature of many VoIP and IVR systems. This computerized assistant can help with tasks such as greeting callers and offering a menu selection. Press 1 to learn more (just kidding, click above.)

Business Phone Systems

Call Center Phone Systems

An outstanding call center phone system is essential for contact centers to establish and maintain effective communication channels with customers, suppliers and various agencies connected to your business. Find the best call center phone system for your business.

Business Phone Systems

Fonality Phone Systems Review

Fonality was acquired by NetFortris in 2017. If you’re looking for a business phone supplier, read our review of NetFortris, which has folded many of the Fonality offerings into its packages. Alternatively, read on for the former Fonality review and see how things used to be...

Business Phone Systems

Telecom Operators by Brand Value

The popularity of mobile devices has grown at a rate that nobody could have predicted, and telecom operators have been around for far longer than the modern handsets we associate them with. This study shows how much the big phone brands are now worth. (2015 data)

Business Phone Systems

Best Cordless Phones (2019)

Sometimes, desk phones just won't cut it. When you need mobility, cordless phones can go a long way in making your business more productive. Take a look at some of these business-focused cordless phones and get a quote today.

Business Phone Systems

RingCentral Review 2019

RingCentral has over twenty years experience in the VoIP space, and offers a wide range of voice and video cloud-based solutions to suit your business. Find out what phone hardware and calling software RingCentral could offer your business- and the benefits they would bring.

Business Phone Systems

Business Phone System Features

Ensuring your office phone system has the features most beneficial to your business needs can have a huge impact on efficiency and the effectiveness of your overall communications. Identify the most important features for your business today.

Business Phone Systems

A Guide to SIP Trunking

Using Session Initiation Protocol (SIP Trunking) is similar to using a regular business phone line, but it relies on a virtual PSTN and internet connection. Read on to find out more about what SIP Trunking is, its benefits, and who the best providers are.