How to Deal with Angry Customers
There's nothing harder than providing support to a frustrated user, and going about it the wrong way can make things ...
CRM Software
A modern CRM system might just be the most important tool a business can choose. Used intelligently, CRM software can transform the way that your business interacts with its customers and acquires new ones. Customer Relationship Management software can be slick, simple to use and brilliantly designed. But the best platforms are extremely powerful, too.
Salesforce Pricing: How Much Does Salesforce Cost?
If you're looking for CRM software, Salesforce is a name that will always come up. It's a market-leading CRM and sales tool, with various pricing tiers depending on the size and needs of your business.
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The Top Five Worst Customer Service Practices
Happy customers are the key to a successful business – keep them happy by avoiding these poor customer service ...
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Top 8 Benefits of CRM Software
We explain how a business can use CRM (customer relationship management) software to supercharge its customer insights. ...
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Zendesk Sunshine CRM Launches to Compete With Salesforce
Zendesk has just launched a Salesforce competitor, Zendesk Sunshine, which promises to be an open and flexible CRM platform. ...
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Salesforce vs Microsoft Dynamics CRM
Salesforce and Microsoft Dynamics are two giants of CRM software, but which is best for your ...
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Zoho Pricing – How Much Does Zoho Cost?
Zoho's CRM software is hugely popular, but comes with a range of pricing tiers – we explain which is best for your ...
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SugarCRM Pricing: How Much Does SugarCRM Cost?
SugarCRM costs start at $40 per user per month, and can be as high as $150 per user per month. Is it worth it? ...
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Hubspot Pricing – How Much Does Hubspot Cost?
Hubspot has a range of prices (plus a free plan) – find out how much Hubspot CRM could cost for your business in our ...
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How PolyAI is Redefining the Customer Service Call with “Conversational AI”
PolyAI is looking to revolutionize the customer service experience with its 'conversational AI', a platform that it claims ...
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Best CRM For Small Business
CRM software is a market competitive, with over a half dozen top-quality options available – we guide you through the ...
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Zoho vs Salesforce: Which CRM Software Is Best?
Both Zoho and Salesforce are capable CRM services that have a lot to offer – we explain which may be best for your ...
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Oracle vs Salesforce: CRM Providers Compared
Considering Salesforce or Oracle CRM for your business? First, check our guide to their features, pros, cons and ...
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What Is Zoho CRM?
India-based software manufacturer Zoho offers a CRM with a good range of features in an easy-to-use ...
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Hubspot vs Salesforce – Which Is Best?
Can you really fulfil all your business CRM needs with free software? Read our guide to Hubspot vs Salesforce to find ...
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Salesforce Lightning vs Classic Compared
Salesforce Lightning is the new UI that changes the look from Salesforce Classic, and gets newer features – we explain ...
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Hubspot Review 2019
Hubspot is a CRM system with an ace up its sleeve – a brilliant free tier that lets you try out some of its best ...
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Microsoft Dynamics CRM Review 2019
Microsoft Dynamics CRM is a well-known customer support option. We explain if it's the best choice CRM for your ...
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Zendesk CRM Review
Zendesk CRM offerss a suite of support apps that each allow a business to focus on one core function of customer ...
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What is Salesforce?
Considering Salesforce CRM for your business? Learn about its pros, cons and pricing plan in our full review before you ...
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Best Alternatives to Salesforce
The biggest name in the CRM world is Salesforce – but there are plenty of CRM alternatives you should also ...
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Best Alternatives to Google Voice 2020
Google Voice is free but limited, and can't meet the demands of big businesses. Here are the best cheap VoIP ...
