Customer service can make or break your startup. As the first point of contact for the majority of FeeFighters users, I’ve learned how important it is to be a genuinely useful resource for potential customers, as well as how to interpret misunderstandings of our…
Stella Fayman is a member of the founding team at FeeFighters, the comparison shopping website for credit card processors. She specializes in marketing and social media, as well as providing customer service to business owners regarding their payment processing.
Stella is passionate about all things entrepreneurship and startup life. She organizes the Ignite Chicago series of events which bring together creative entrepreneurs in the Chicago area. Stella also promotes entrepreneurship through Future Founders, where she mentors motivated high school students in underserved areas. A graduate of Northwestern University, Stella holds a bachelor’s degree in Psychology and Business Institutions. When not blogging about startups in her blog Startup Stella or tweeting, Stella can be found discussing business ideas with anyone who will listen as well as cooking, reading, or exploring Chicago.