I like sugary tea, Arnold Schwarzenegger and quality copywriting. (Not necessarily in that order). You can find me at Parker Software as Online Content Manager.

 

Recent posts by this Author


A History of Chatbots: the Good, the Bad, and the Ugly

chabots

Chatbots are over fifty years old. Over many years and many formats, artificially intelligent chat technology has evolved into the bots we recognize today. For all their recent advancements, however, chatbots still leave much room for refinement. The history of chatbots hasn’t …

Top 5 Unhelpful Tech Support Sentences

Top 5 Unhelpful Tech Support Sentences

Despite all its advantages, working in tech support regularly exposes you to rage, frustration and scathing reviews. Paying customers aren’t always patient when things go wrong. And of course, it’s technical support employees who most often receive the brunt of that …