These workflows are from Tech.co’s weekly newsletter, The AI Strat. To receive free weekly workflows tried and tested by industry experts, subscribe to the newsletter.
AI is a powerful addition to workflows. It has proven to speed up productivity, standardize and improve the accuracy of routine processes, and free up humans for the work that really matters.
But, I wouldn’t advise you to just add AI to every workflow your business uses. It’s much better to take a look at your existing processes and see whether AI can make a difference. Our monthly list prioritizes results: real workflows, created by real business owners.
This month’s workflows are:
- Morning briefing workflow
- Content gaps from customer queries workflow
- Improve AI customer support workflow
- Streamline team communication across locations workflow
Morning Briefing Workflow
Recommended by Gretchen Terry-Leonard, co-founder and chief strategy and impact officer at The Center for Deeply Human Leadership
Gretchen uses this workflow to get herself ready for the working day ahead. The first step is critical one: defining absolute rules for the AI, to ensure you’re getting the right information. Then, you can connect whatever sources you need.
Gretchen recommended your email and calendar, and I added the weather, as this has worked for me in my morning briefing.
The workflow helps Gretchen prioritize in the mornings, especially when she’s not only organizing her day, but her family’s day as well.
Identify Content Gaps from Customer Questions Workflow
Recommended by Harpal Singh, founder of blimpp
This workflow takes real customer questions and search queries to identify content, PR, community, and partnerships opportunities.
AI has completely shifted the search landscape, and a workflow like this one ensures you’re providing content that users are genuinely asking for, making sure that you are more likely to land with audiences.
Harpal uses this workflow with DTC, B2B, and SaaS brands to identify the publishers, comparison pages, buyer guides, and community discussions influencing AI recommendations. This repeatable system has replaced a manual, disconnected search process within his business.
Improve AI Customer Support Workflow
Recommended by Konstantin Bukin, director of AI at Saritasa
Customer support is one of the more popular uses of AI for businesses. This workflow allows you to level up your current set up. AI gets direct access to your database, so queries can be answered with concrete facts.
If the AI can’t solve a query, a human is ready to take over, so your customers won’t have to wrestle with a robot.
Bukin says the workflow was implement by sports management platform, Sports Thread. The company reduced staff time on addressable support cases by 83%.
Streamline Team Communication Across Locations Workflow
Recommended by Kevin Turpin, founder and CEO at Weavix
This workflow is targeted at teams that want to improve their communication channels and streamline the flow of information. In particular, Turpin recommends it for international teams that might be communicating in different languages.
According to Turpin, Aspire Bakeries saw 8% faster response times and prevented hundreds of thousands of dollars in losses by implementing this workflow.
Why Use AI Workflows
Businesses can reimagine entire processes by implementing AI into their workflows. The technology works best when it frees up humans to do what they do best. For example, AI can handle routine, time-consuming tasks, like inbox organization or basic communications.
Similarly, with AI, you can reduce errors and scale processes, as well as ensure these processes remain consistent and repeatable.
Every week, I take an AI workflow that has led to genuine business impact from experts across industries, and create a ready-to-implement graphic so anyone can get started. If you’d like this in your inbox every Wednesday and more, subscribe to The AI Strat newsletter.
