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5 Takeaways From Microsoft’s Possible Acquisition of Yammer

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With reports of Microsoft’s rumored $1 billion acquisition of enterprise social networking startup Yammer, everyone is wondering what this means for the future of the enterprise social networking industry and enterprise software in general.

Here’s the context: Yammer started in 2008 as Twitter for the enterprise but expanded in 2011 to include more Facebook-like functionality. In just a few years, Yammer racked up 5 million largely unpaid users and is bringing the power of social networking to the enterprise with a cloud-based, freemium solution.

Microsoft has long dominated collaboration at the office with Microsoft SharePoint. In fact, SharePoint accounts for nearly $2 billion in yearly revenue for Microsoft. The recent surge of enterprise social networking products have left many SharePoint customers searching for more functionality to connect their employees. It makes obvious sense that a slow-moving tech giant like Microsoft would want to start offering their customers this new functionality, but what does this acquisition mean for the rest of the enterprise software industry?

Here are my five takeaways from Microsoft’s possible acquisition of Yammer:

First, social is here to stay. After Facebook’s rocky IPO last month, many entrepreneurs and investors were wondering if social software had actual value or was another sign of an impending bubble. Today’s (rumored) acquisition and the recent IPO of Yammer competitor Jive Software (whose stock is up more than 9% on today’s acquisition news), have illustrated that enterprise social networking is a hot market. Forrester predicts it to be a $6.4 billion market by 2016.

Second, cloud-based delivery for enterprise software is now the norm. For years, companies like Microsoft have made their money by selling customers software that they had to install and maintain themselves behind the enterprise firewall. Today’s (rumored) acquisition by Microsoft signals a giant shift in the software behemoth’s strategy when it comes to delivering software to enterprise customers.

Third, mobile collaboration at work is a growing medium and will soon surpass desktop collaboration. Companies like Yammer have made huge investments in mobile with many enterprise startups today focusing on being mobile-first. Cloud-based solutions that are also mobile make it easier for employees to stay connected on the go.

Fourth, the freemium model for enterprise software has been validated as a big money-maker. Freemium has long been an accepted model in the consumer space, but its effectiveness in the enterprise space has been uncertain. This potential acquisition would be the largest acquisition of an enterprise software company employing the freemium model, validating that companies can generate huge revenues and deliver incredible value while deploying the freemium model with enterprise customers.

Finally, it tells entrepreneurs that enterprise-focused startups can create incredible value. Venture capital groups are starting to recognize the appeal of enterprise software startups. Exciting groups like Acceleprise have launched to help shepherd entrepreneurs through the process of building enterprise software companies.

Ultimately, the consumerization of the enterprise caught Microsoft by surprise. Enterprise customers have quickly moved to a new model of purchasing – one where they try products before they buy, and when they decide to buy, they don’t want the headaches of installing and maintaining software on servers, desktops, or smartphones. The SharePoint sales model is no longer sustainable, and Microsoft recognized this.

According to Bloomberg, acquisitions of enterprise software startups are up from $715.5 million in 2009 to $17.4 billion in 2011. That’s a massive increase in just two years. The acquisition of Yammer would be further validation that a major transformation is underway in the enterprise software space and even tech giants like Microsoft can’t escape it.

Justin Lewis is Co-Founder and CTO at NationalField, a DC-based enterprise social networking company that focuses on connecting people with data to drive business performance. The company spun out of a project originally developed inside Barack Obama’s 2008 campaign for President. Lewis, along with co-founders Aharon Wasserman and Edward Saatchi, was named to the Forbes 30 under 30 in 2011.  Follow him on Twitter @justintlewis

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5 Responses to “5 Takeaways From Microsoft’s Possible Acquisition of Yammer”

  1. @arinewman

    This article offers no actual insight into the potential acquisition or what it may mean to customers, shareholders, or the technology itself. It assumes its a done deal as well w/ the "today's acquisition" mention several times (we are all speculating on rumor, remember). Justin seems to just be pushing some basic G2M characteristics of his own business (freemium, B2B, social, mobile).

    Was hoping for some thoughtful analysis of what MSFT would do w/ the tech and biz – would they integrate more deeply w/ SP? Would they kill freemium? Would this signal the end of SP's (lack of) innovation cycle? There is much meatier stuff to dissect than some basic G2M / web app characteristics here. Impact to competitors? Yammer's underlying issues (bugs, freemium conversions, lack of features, etc).

    Reply
    • Jen Consalvo

      Analysis of the actual deal is definitely for another article. This article is really a thought-piece on the industry and what a possible acquisition would mean to social networking and enterprise from an insider's perspective. We did preface the article saying it's a rumor. But thank you for the feedback – I think the image might not be the best fit and could have focused on the industry more vs the companies. Are you interested in writing a follow-up?

      Reply
    • Justin Lewis

      Thanks! We updated the other references to "today's acquisition" to include the word rumor since neither company has officially confirmed it yet. The Wall Street Journal is calling it a done deal at $1.2 billion, however: http://online.wsj.com/article/SB10001424052702303

      I agree there is more reporting to be done about what Microsoft's specific plans are for Yammer. I am not an insider at Microsoft, however, so I have no factual info to offer there – it would have only been speculation on my part.

      I do think this acquisition signals a major shift for Microsoft and validation for the ideas I put forward above. Microsoft could have just as easily acquired a company like Jive for a similar price. Jive has a lot more experience in the SharePoint model of behind-the-firewall install and maintain software instead of the freemium, cloud-based offering that Yammer and newer enterprise startups are perfecting. I think this acquisition decision is telling about the state of the enterprise software space.

      Reply
  2. John

    Yammer is the way forward for Microsoft. Otherwise they will get left behind. I have to agree, excellent comments. Keep them coming.

    Reply

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