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5 Tips to Saving Customer Relationships When Things Go South

Listening to Customers Yields Success

Sometimes, being an entrepreneur isn’t all it’s cracked up to be. When I left my 9-5 job, it was to pursue the ultimate freedom of self-management. I became the boss, and that meant the power was all mine, right? Not exactly. As we all…

How to Cultivate Customer Relationships Built on Trust

Keeping the trust of your clients is important in every industry, but perhaps even more so in digital marketing, where complex data and rapidly-pivoting strategies make short-term value hard to demonstrate. The last few years have been rife with dramatic search engine updates, so I’ve had…