Eunisse C. De Leon is a marketing writer who’s also interested in business including business process outsourcing, Asian culture, and art. Follow her @eunissedeleon


Recent posts by this Author


9 Customer Service Mobile Apps worth Trying

Part of giving excellent customer service is providing timely replies and real-time interaction, but how can companies do that if your customer support agents are offline? Customers expect their concerns to be addressed immediately, and if you are not able to deliver that ...