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Heidi Jannenga PT, DPT, ATC/L, is the president and co-founder of WebPT, a four-time Inc. 5000 honoree and the leading software solution for physical, occupational, and speech therapists. Heidi leads WebPT’s product vision, company culture, and branding efforts, while advocating for the physical therapy profession on a national scale. She's an APTA member, belonging to both the private practice and sports medicine sections, and she's a member of the PT-PAC Board of Trustees.

 

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How to Leverage NPS to Grow Your Business

Regardless of your organization’s size, industry, or type, there’s one key performance indicator that—when measured and leveraged properly—can have a profound impact on the vitality of your business. This indicator isn’t new, and the logic behind it has been around for ...