Peter Van Dorn is the General Manager of Consumer Services at Points, the global leader in loyalty currency management

 

Recent posts by this Author


Technology is Powering the Future of Travel Loyalty

Travel Loyalty Programs

Although frequent flyer programs have been around since the 1980s, the fundamental value equation hasn’t changed much over the years. Some still require a steep number of miles or points to redeem free flights and upgrades, while others include restrictions such as strict expiration…