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Our research found that Zoom Metered is the best magicJack for Business alternative for 2025. This is because it offers impressive call management features, a great user experience, and a generous starting price, at just $10 per user, per month.
magicJack for Business, meanwhile, has mediocre call management features, an absence of alternative communication channels, and minimal customer support. It currently costs $9.99 per user, per month, which is marginally cheaper than Zoom Metered, but this is the only area in which it improves on it.
If you’re looking for a viable magicJack alternative, or potentially to upgrade on your existing VoIP system, there are several viable options on the market that are worth looking into. If price is your number one priority, for instance, Google Voice offers two plans that might interest you. For flexibility and modern communication tools, softphone apps could also provide an effective alternative worth exploring.
Read on to learn more about these VoIP solutions, from pricing to features, and don’t forget to check out our VoIP comparison page for a customized quote for your business.
Best magicJack Alternatives Overview
- Zoom Metered – best overall magicJack alternative
- Google Business Starter – cheapest magicJack alternative
- Google Business Standard – best for security options
- Zoom Regional Unlimited – best for call management features
- Dialpad Standard – best for alternative communication channels
Use the links above to start comparing prices for magicJack alternatives or read on for all reviews.
| Plan | Price | Best for | Desk phone compatibility How many desk phone brands is the service compatible with? | Unlimited calls in US | 24/7 support | Call monitoring | Call queue | Call barge | Voicemail screening | ||
|---|---|---|---|---|---|---|---|---|---|---|---|
 |  |  | | |  | ||||||
| Individuals on a budget | Small teams with few outbound calls | Budget-conscious businesses | Small teams | Ease of use | Small customer service teams | ||||||
| 1 brand | 7 brands | 1 brand | 1 brand | 7 brands | 4 brands | ||||||
| | | | | | | ||||||
| | Phone + chat | Add-on | Add-on | Phone + chat | Add-on | ||||||
| | | | | | | ||||||
| | | | | | | ||||||
| | | | | | | ||||||
| | | | | | |
1. Zoom Metered
- Best overall magicJack alternative
- Price from: $10/user/month
You’ve heard of Zoom web conferencing software, now check out its VoIP solution. Zoom Phone is a robust, affordable VoIP solution that is certainly better than magicJack. It offers a lower starting price of $10 per user, per month, and a much broader array of calling features.
After compiling reviews from user review sites like TrustRadius and TrustPilot, our research also found that Zoom Phone is the most popular VoIP option in our research among actual users.
Pros
- Very low starting price, ideal for smaller businesses.
- Excellent for managing high numbers of incoming calls (spam prevention, hold music, etc.)
- Top tier security protocol with abundance of compliance certificates.
Cons
- Limited number of CRM and Helpdesk integrations.
- No email support available and you don't get much help with onboarding.
- Insufficient analytics tools with a lack of detail in reporting.
- Metered: $10/user/month
First and foremost, Zoom is one of the cheapest VoIP providers available. Its cheapest plan, Zoom Metered, costs $10 per user, per month, while its most expensive, Global Select, goes for $20 per user, per month. For those seeking a good magicJack alternative, though, Metered will more than suffice.
For that relatively modest outlay – just ¢1 more expensive per month than magicJack’s cheapest plan at the time of writing – you’ll get the best features for managing inbound calls out of all the VoIP systems that we tested. Among them, you’ll get post-call summaries, which can be really helpful for helping you to put together next steps after a conversation. Furthermore, you’ll have access to spam prevention, which providers like 8×8 don’t offer on any its plans. With this, your agents can waste less time taking bogus calls, and your customer wait time will be reduced.
Zoom Phone offers some of the best security options on the market. It includes standard safeguards like multi-factor authentication (MFA) and user permissions and uses best-in-class encryption standards to secure calls. But even back when Zoom Phone didn’t have these features, its security profile was still better than magicJack’s, which wasn’t a high scorer in our research category as it fails to offer basic compliance certifications.
It took me a couple of taps to check my voicemail with Zoom Phone. Source: Tech.co user testing
Another thing that separates Zoom Phone from much of its competition is its smooth user journey. When I tested Zoom Phone, I was really impressed by how clean and simple its interface was. Its integration with Google Calendar was seamless too. In fact, I was able to sync the VoIP platform and my calendar in a couple of seconds, which was really useful.
“I thought it was a really clean-looking interface, really professional. I like the home screen but you’ve just got like really simple new meeting, join, schedule. New meeting stands out as well so I found that task really easy, there’s no problems with setting that up at all.” – Ollie Simpson from Tech.co’s user testing team
There are some downsides to Zoom Phone, however. For instance, it doesn’t have the best customer support, lacking onboarding support and email helpline options. It does offer 24/7 live support, a live chat function, and a knowledge forum, though, all features that magicJack doesn’t provide. This gives Zoom Phone a leg up over magicJack when it comes to customer support.
Zoom Phone Metered pricing vs magicJack for Business pricing
Zoom Phone is actually one of the best VoIP options on our list when it comes to pricing and value, with a low starting price of only $10 per user, per month that provides unlimited domestic and international minutes. On top of that, Zoom Phone has two other plans at $15 per user, per month and $20 per user, per month, whereas magicJack just offers the single plan that is currently discounted to $9.99 per user, per month.
While it doesn’t top magicJack’s rock bottom entry price, Zoom Phone’s pricing options do give businesses more flexibility and choice, which is why our research puts Zoom Phone ahead of magicJack in this category.
Zoom Phone Metered will be the best choice for…
- Budget-conscious businesses, as Zoom’s entry price of $10 per user, per month is much better than magicJack’s entry price of $15.99 per user, per month (however, it is currently discounted to $9.99 per user, per month).
- Businesses with a high volume of inbound calls. With a great selection of call management features, users are well-placed to provide a good level of reactive support for their customers.
- Businesses already using Zoom for video conferencing, as the platform integrates seamlessly into the service.
What's New in Zoom Phone for 2025?
As part of a suite of new updates, Zoom Phone has improved its billing and invoicing capabilities. Now, you can manually start and stop billable hour tracking during phone calls. This is a great way of ensuring that even when you’re pulled into an impromptu meeting, you can still keep track of your time to accurately invoice your clients.
Furthermore, session timeout for third-party apps has been extended from 7 days to 30. As long as you remain active within the app, your session will automatically be renewed. This way, you won’t have to sign in as many times, and your overall experience will be more seamless and less frustrating.
2. Google Business Starter
- Cheapest magicJack alternative
- Price from: $10/user/month (+ an additional $6 per user, per month if you don’t already have Google Workspace)
Google Voice is another top magicJack alternative, largely thanks to its great price. Its starter plan, Google Business Starter, costs $10 per user, per month for customers with Google Workspace. However, if you don’t subscribe to Workspace, you’ll have to commit to another $6 per user, per month for the privilege. For the raft of bonus functionality you’ll get, we can think of worse ways to spend your money. But if you’re only interested in a cheap VoIP solution, there are other options to consider.
For its price point, Google Voice offers a decent selection of communications channels. You’ll get unlimited domestic text messaging and free Google Meet integration to accompany its voice calling functionality. You’ll also get outstanding security options, with data encryption, secure storage, and 24/7 customer support. This is a real coup on an entry-level VoIP plan, and something that magicJack certainly doesn’t offer.
Pros
- Easy-to-use, intuitive interface
- Top tier security protocol with abundance of compliance certificates
- Good selection of communication channels
Cons
- Requires Google Workspace (an additional $6 per user, per month if you don't already have it)
- Poor inbound call management features
- Business Starter: $10/user/month
However, there are areas where Google Business Starter falls down in comparison to some of the other VoIP solutions on the market. For example, it has quite a poor range of features. There is no call recording, firstly, which is pretty common across other solutions on the market. Nor can users create Ring Groups, which allow multiple people in your organization to answer a call from the same Google Voice number. There is call forwarding, but no barge, monitor, or whisper, meaning that you won’t be able to offer your agents much in the way of on-call support.
For very small teams, the absence of Ring Groups shouldn’t present too much of an issue. For example, if you have 3 sales agents in your team, it’s unlikely that they share clients, meaning they won’t need to participate in each other’s calls. But for larger businesses that want to hire and onboard new agents, the inability to monitor and take part in others’ calls could be a stumbling block.
Learn more about how the VoIP systems compare in our Ooma vs magicJack price and feature guide.
Google Business Starter pricing vs magicJack for Business pricing
Where Google Business Starter really excels is its price. It comes in at just $10 per user, per month – but users who don’t already have Google Workspace access will need to pay a further $6 per user, per month. All in all, it’s a very reasonable sum for small businesses that don’t require lots of features.
magicJack for Business currently costs $9.99 per user, per month, as part of special offer. Its full retail price is $15.99 per user, per month, which is very high for the limited range of functionality and poor user experience.
Google Business Starter will be the best choice for…
- Businesses that already use Google Workspace, as you won’t have to pay extra, and you will be familiar with the interface.
- Small businesses that just need a simple solution. As mentioned, Google Voice isn’t renowned for its features, but it does offer a great user experience and simple, transparent pricing.
- Security-conscious businesses – Google is famed for its security measures, and Google Voice is no exception.
3.Google Business Standard
- Best for security options
- Price from: $20/user/month
Our next magicJack alternative is another Google Voice plan. This time, it’s the Standard plan, which fetches a starting price of $20 per user, per month. Again, you’ll need to pay for Google Workspace (an extra $6 per user, per month) if you don’t already have it.
The Standard plan is an upgrade on its predecessor when it comes to call management features. Alongside everything on the previous plan, you’ll unlock a multi-level auto attendant, which will route callers to the correct person or department based on their query. This is a really helpful way of saving agent time and improving the caller experience, and its absence is felt on the starter plan.
Alongside this, you’ll also be able to use a desk phone with Google Voice on this plan. This way, your employees can receive calls over the internet, rather than having to rely on telephone lines. For businesses that have a lot of legacy hardware, it’s a neat bonus that means it won’t have to go to waste.
Pros
- Decent set of features, such as multi-level auto attendant
- Excellent security measures
- Desk phone compatibility
Cons
- Requires Google Workspace (an additional $6 per user, per month if you don't already have it)
- There are better value plans available
- Business Standard: $15/user/month
Like its predecessor, Business Standard offers excellent security features. Any messages that are sent and received on Google Voice are securely stored in Google’s data centers, which are renowned for their privacy. This data is encrypted before it reaches the data center, to ensure that it can’t be accessed. At the same time, all Google accounts offer in-built spam, phishing, and malware detection.
Google Voice is always on-hand to provide support, which made my first experience quite reassuring. Source: Tech.co testing
However, it’s not all positive. This plan is definitely on the expensive side, especially when compared to the likes of Dialpad, which offers superior inbound calling features, help and support, and comparable security options. What’s more, its feature set is not exactly abundant. In fact, Zoom Metered offers a lot more functionality at a fraction of the cost.
Google Voice Business Standard pricing vs magicJack for Business pricing
magicJack for Business betters the Google Standard plan on pricing. Whereas the former currently costs $9.99 per user, per month, as part of promotional offer, Google will set you back $20 per user, per month, for the Standard plan. If you don’t have Google Workspace, you’ll need that too, bringing the total cost to a very steep $26 per user, per month.
Even magicJack for Business’s full price, $15.99 per user, per month, is cheaper than Google Voice’s Standard plan.
Google Business Standard will be the best choice for…
- Security-conscious businesses, as Google security is top of the range.
- Business that already have Google Workspace, as you won’t be required to pay an extra $6 per user, per month.
4. Zoom Regional Unlimited
- Best for call management features
- Price from: $15/user/month
Same provider, different alternative – another option worth considering is the second Zoom Phone plan, known as the “Unlimited” plan. It’s built for slightly larger businesses than the other providers on this list, but its price point puts it firmly in the microbusinesses bracket. For $15 per user, per month, you’ll get the benefit of excellent call management features, security, and possible hardware integrations.
In truth, there isn’t much to separate Unlimited from the Metered plan. The main difference is the inclusion of unlimited domestic calls, which you won’t have access to on Metered. You’ll also have the opportunity to purchase an add-on plan that unlocks unlimited international calls to 19 countries, including Canada, UK, Ireland, Australia, New Zealand, and more.
It’s unlikely that microbusinesses will need this kind of functionality. However, if your business has the potential to grow rapidly, it does afford a degree of flexibility.
Pros
- Unlimited domestic calls
- Unlock unlimited calls to 19 extra countries through a paid add-on
- Gentle learning curve and intuitive interface make it ideal for VoIP beginners
Cons
- Limited number of CRM and Helpdesk integrations
- No email support available and you don't get much help with onboarding
- Insufficient analytics tools with a lack of detail in reporting
- Regional Unlimited: $15/user/month
Zoom Unlimited is actually one of our favorite cheap VoIP solutions for small businesses, and no wonder – it’s reasonably priced, it has unbeatable call management features, and top of the line security. But businesses with just a few employees will also get a whole host of benefits should they opt for this plan.
Zoom Phone Regional Unlimited pricing vs magicJack for Business pricing
Zoom Phone Regional Unlimited will set you back $20 per user, per month. Compared to other VoIP solutions for microbusinesses, this is quite pricey. magicJack for Business, which is at the pricier end of this spectrum, costs $15.99 per user, per month (although it is currently discounted to a very reasonable $9.99 per user, per month).
As mentioned, though, this Zoom plan is oriented towards small-to-medium sized businesses (SMBs), not microbusinesses. It earns its place on this list based on the strength of its excellent call management features and security options.
Zoom Phone Regional Unlimited will be the best choice for…
- Businesses looking for a robust feature set. Zoom Phone is one of our top-rated VoIP providers for features, and the Unlimited plan doesn’t disappoint in this regard.
- Businesses that want to combine multiple communications channels. This plan includes video conferencing, team messaging, and SMS.
5. Dialpad Standard
- Best for alternative communication channels
- Price from: $15/user/month
Last, but by no means least, we have a new name on the block – Dialpad. One of the best VoIP platforms on the market, Dialpad’s Standard plan is also one of our preferred magicJack for Business alternatives. Its priced at $15 per user, per month, putting it squarely in the middle of the other options in this list.
However, price is the only area you could call Dialpad middle of the road. The platform offers great inbound call features, security, and alternative communications channels. Highlights include a multi-level auto attendant, which is only available on the second-most expensive Google Voice plan ($20 per user, per month), 3 ring groups (again, only available on the second Google plan), custom call routing, three-way calling, spam detection, and more.
Impressively, Dialpad Standard doesn’t skimp on the additional communications channels. Alongside voice calling, users can send SMS messages, take part in team chat, access internet fax via an add-on, use audio chat rooms, share files, and enjoy unlimited video conferencing meetings. In truth, it’s unmatched in this arena. While your business might not need some of these added features, having them at your fingertips means that, should you wish to size up, Dialpad Standard is ready to flex to your needs.
Pros
- Excellent, comprehensive suite of features
- Great array of alternative communication channels
- Excellent security
Cons
- Price puts it above some of the other options on the market
- Lacks some training tools
- No call queue functionality
- Standard: $15/user/month
Where Dialpad might give you pause for thought is its pricing. $15 per user, per month, isn’t bad, but the fact of the matter is price is the primary concern of many businesses, and there are cheaper options in this list. What I can say is that, if you do opt for Dialpad Standard, it’s highly unlikely that you’ll be disappointed.
Dialpad Standard pricing vs magicJack for Business pricing
Dialpad Standard starts at $15 per user, per month, while magicJack for Business currently goes for $9.99 per, per month. However, this is part of a special offer; magicJack’s regular pricing is $15.99 per user, per month. That price does include a deskphone, but there’s still no competition when it comes to these two providers – Dialpad wins every time.
Dialpad Standard will be the best choice for…
- Businesses that want more than just voice calling. Dialpad Standard also offers video conferencing, messaging, fax, and more.
- Businesses that want robust features – Dialpad has a great selection of inbound features that puts it close to Zoom.
Should You Choose magicJack Anyway?
In earnest, there aren’t a lot of good reason to choose magicJack from a business standpoint. Yes, at $9.99 per user, per month, the price is a tad lower than competitors, but this is a classic “you get what you pay for” situation. And besides, it’s only this price because of a special offer. Its regular price will set you back $15.99 per user, per month.
For one, magicJack offers far fewer features and and a worse user experience than many of its competitors. On top of that, it provides virtually no security and meagre customer support. As a matter of fact, the only situation in which we’d recommend magicJack is if you’re an extremely small business or sole entrepreneur that needs to cut cost as much as possible and only need unlimited domestic and international minutes.
Pros
- Simple pricing options
- Comprehensive mobile app
- Great value for call management features provided
Cons
- Limited features, so it's not an all-in-one communication solution
- Does not provide tools to aid in training new employees
- Few integrations are provided
- One pricing plan: $10/user/month
- Add-ons available for around $5-10/month
- Hardware starts from $54.99 per handset
Why Businesses Look for a magicJack Alternative
magicJack is an affordable, straightforward calling system, but that’s about it. While its bare-bones approach to VoIP will be suitable for startups and micro businesses, most businesses will be unsatisfied with the service for a number of reasons.
First, magicJack lacks very basic call-handling features like call recording, call monitoring, and call transcripts. This makes the VoIP service inapt for businesses that make daily calls or manage large-scale communications. It doesn’t offer any other alternative communication tools either. So businesses looking for unified calling, instant messaging, and web conferencing solutions will be better off searching elsewhere.
magicJack is also completely incapable of integrating into other systems, lacking standard CRM, helpdesk, and workspace integrations. This limits the VoIP system’s potential for businesses looking to centralize processes and share data across multiple platforms. Finally, another major reason businesses will decide to move on from magicJack’s service, is because of its terrible scalability.
The service doesn’t offer unlimited calls from places other than the US, Canada, and Puerto Rico, and its package is static, offering no option to add on extra features when your business’s needs evolve. Ultimately, this means if you’re looking to hire more team members, reach customers in different locations, or increase your call quantities, you’ll be better off moving on from magicJack.
How to Switch From magicJack to Another VoIP Provider?
Fortunately, for those wanting to leave magicJack in favor of a more competent alternative, switching VoIP providers is relatively straightforward.
After you’ve decided on an alternative, the first thing you should do is notify magicJack and decide on a date for the service to end. This way, you can correspond the end of your contract with your new start date for a seamless transition. If you want to keep your current phone number, we’d recommend porting your number ahead of time too.
The porting process will likely take anywhere from two to five days. However, how you port your number will depend on your chosen VoIP provider, so for more information on how to carry out this step we’d advise speaking to your new VoIP provider directly.
We take our hands-on testing and impartial analysis seriously, so you can have complete confidence that we're giving you the clearest, most useful recommendations.
After conducting an initial exploration to identify the most relevant, popular, and established business phone platforms on the market, we selected 10 top VoIP systems and took a deeper dive into their plans to find out more about the features and functionality on offer.
Based on years of market research, product testing, and user needs analysis, we've established a VoIP system research methodology that scores each product in eight core categories of investigation, which are broken down into 44 further subcategories. With this framework, we cover everything from internal communication tools and security options to niche training features, and it ensures we can accurately assess each product's value for its price and suitability for different types of businesses.
Our main research categories for VoIP phone systems are:
- Call management features - The presence and quality of call handling features including basic features such as call forwarding, and voicemail, as well as more advanced features like auto-attendant, and interactive voice response (IVR).
- Communication channels - Features designed to support communication other than calling, including integrations with websites and social media platforms.
- Training features - The presence and quality of features designed to support onboarding and training, like call barge, call whisper, and performance dashboards.
- Customer support - The assistance and resources provided by the VoIP service provider to customers, including online resources, knowledge bases, and access to customer support representatives and AI chatbots.
- Security options - The measures and features implemented by the VoIP service to ensure the confidentiality, integrity, and protection of voice communications and data.
- Pricing factors - The pricing structure associated with the VoIP service, including factors such as monthly subscription fees, domestic and international call rates, setup fees, hardware costs, and extra costs like add-on features or services.
When it comes to calculating a product's final score, not all testing areas are weighted evenly, as we know some aspects matter more to our readers than others, which are merely "nice to have." After hundreds of hours, our process is complete, and the results should ensure you can find the best solution for your needs.
Learn more about our research testing process
Verdict: Can You Do Better Than magicJack?
Our research shows that Zoom Metered is the best magicJack alternative, as it provides a large feature set, a great price, and plenty of security. In fact, we found that Zoom Metered is the best VoIP provider for microbusinesses, thanks to its bounty of call management features and pricing.
Additionally, options like Google Business Starter and Zoom Regional Unlimited are also excellent, providing a lot of value for your money across all their respective pricing plans. If you’re in the market for a VoIP provider, be sure to get a quote with our handy VoIP comparison form and check back at Tech.co for more information about popular business software.
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