If you're trying to choose the best CRM platform for your business between Oracle and Salesforce, then our research has found that Salesforce is the better choice. Thanks to rich features, immediacy, and a very compelling pricing structure, there's a reason so many company's adopt its CRM solution.
That's not to say that Oracle should be dismissed. Sure, it's more expensive, but it is a strong CRM platform which has a wealth of integrations and excellent features too. We're going to talk you through your options and demonstrate what each package offers, helping you make the right choice.
Of course, these aren't the only CRM tools to consider. Check out some of these further alternatives, below. Or, scroll on to learn more about Salesforce and Oracle.
- Robust enterprise features
- Customizable dashboard
- Allows team file sharing/downloading
- Learning curve may be sharp
- Comparatively high price for low tier service plans
- Tailored pricing plans
- Wide feature set
- Frequently updated
- Robust support & training
- No free plan
- On the more expensive end of the industry
- Basic plan caps data at 612 MB/user
Social media integrations
Live chat support
Free Trial Version
Cheapest paid plan
Price quoted is per user, per month
Most expensive plan
Price quoted is per user, per month
Oracle Sales Cloud
A market leading CRM for good reason and a great all-rounder – with tailored pricing plans available, it should always be considered first.
An excellent, feature-rich CRM solution for businesses of all sizes, although more expensive than competitors
Salesforce and Oracle Integrations
One of the key considerations when weighing up you CRM options is integrations – that is, what other services and platforms that the CRM software will work alongside, seamlessly. It's important, because it will save your staff, and you, time, not to mention frustration.
As you might expect, both Salesforce and Oracle boast a large number of integrations.
First off, lets take a look at Salesforce. The service offers full integrations with a range of other software, including Google Cloud, Slack, Quickbooks, Mailchimp, LinkedIn, Docusign, Jira, Hellosign, Code Science, Active Campaign and DropBox. It also recently announced integration with RingCentral.
Next up, Oracle. It has a large number of integrations, from social media and productivity software to e-commerce and beyond. These include Trello, Slack, SurveyMonkey, Shopify, Microsoft Office, Paypal, Evernote and more.
On paper, Oracle offers a wider range of integrations, but it's suitability for your business depends on the services and software that you use – it's no good opting for the CRM software that has the most integrations, if you don't use many of them!
Oracle and Salesforce Pricing
An important factor when choosing your CRM platform is, naturally, price. Our research has shown that Salesforce is the cheaper option, but that doesn't quite tell the whole story, as it depends on what package you're most interested in. Lets take a closer look.
How Much is Oracle Sales Cloud?
Oracles Sales Cloud offers four tiers of pricing, with an increasing feature set for each subsequent one. We can tell you what to expect, but for a bespoke quote, use our online CRM quote tool to find the best price for your business.
Oracle Sales Cloud Professional Edition ($65 user/month) – This is the cheapest option, and also the newest addition to the Oracle Sales Cloud family. With it you can expect to get the basics, such as appointments, tasks, sales appointments, automated assignments and so on. You'll also get sales analytics, the enterprise mobile app, and revenue forecasting.
Oracle Sales Cloud Standard Edition ($100 user/month) – A step up in price here by $45, but you'll get everything included with the Professional Edition, as well as Oracle Sales Cloud for Outlook, and more customer data management tools, including a customer hub, and customer data steward.
Oracle Sales Cloud Enterprise Edition ($200 user/month) – Add another $100, and you're onto the Enterprise tier. Again, this includes all the features of previous tiers, as well as more sales performance management tools. These include quote and territory management, incentive commission, and a mobile commissions app. You'll also have more access to integrations, including Gmail and IBM Notes.
Oracle Sales Cloud Premium Edition ($300 user/month) – Lastly, we have, of course, the Premium Edition. At $300, this isn't cheap, but it is the most fully fledged package offered by Oracle Sales Cloud. This adds enterprise contracts, whitespace analysis, and Oracle Voice, its AI voice assistant.
How Much is Salesforce Sales Cloud?
Salesforce is pitched at a lower cost than Oracle. In fact it's only the premium tier where both services meet, priced at $300 on both platforms.
Salesforce Essentials ($25 user/month) – The most basic package, at $25 a month your expectations might be low, but the Essentials tier is competent, and a good fit for small and fledgling businesses, offering account, contract, lead and opportunity management, email integration with Gmail and Outlook, and the Salesforce Mobile app.
Salesforce Professional ($75 user/month) – Jumping up $50, the Professional tier brings with it everything in Essentials, as well as lead registration and rules-based lead scoring, as well as collaborative forecasting.
Salesforce Enterprise ($150 user/month) – At $150, the Enterprise package folds in everything in Essentials and Professional, but also includes workflow and approval automation.
Salesforce Enterprise ($300 user/month) – Finally, at $300, we have Enterprise, which offers the full Salesforce Cloud Sales experience, and adds 24/7 support and configuration services.
One more thing to add about Salesforce Cloud Sales – it offers a free trial, meaning that you can try it before you commit, with no penalty if you decide that it isn't right for your business.
Both platforms are chock full with powerful tools, and it really comes down to which service would best suit your team, and its needs. Overall, a company looking to get up and moving quickly should go with Salesforce and its self-service sign-ups. If your company is already using some Oracle products, however, it may make more sense to go with Oracle's version of Sales Cloud.
Both Oracle and Salesforce offer powerful services, but the best way to find a CRM that's right for you is to get a customized quote. Take advantage of our CRM quote tool to receive proposals from a variety of CRM providers that take into account your company's specific needs.
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