Dashlane Suspends Customer Accounts After Brute-Force Attacks

Dashlane users report unauthorized login attempt notifications from other countries, including Korea and Russia.

Key Takeaways

  • Dashlane suspended some customer accounts due to brute force attacks.
  • Some unauthorized login attempt notifications were from Korea and Russia.
  • Customer access appears to have been restored for all users, but Dashlane is still monitoring the incident.

Dashlane has been having a tough few days: The password management platform has suspended some customer accounts in the wake of brute force attacks on its service.

The event may already be in the rearview mirror, with the attacks and suspensions beginning in the afternoon of May 30 and the accounts being unsuspended by the evening of the same day.

In 2026, cybersecurity incidents are coming fast and furious, with voice-based threats and AI tools behind some of the most noteworthy events.

What to Know About the Dashlane Incident

The scale of the brute-force attacks is still unclear. However, multiple customers have received Dashlane’s automated emails alerting them that their accounts have been suspended in response to a third party’s repeated attempts to register a new device to the account without using the correct tokens.

As covered by The Register, these emails offer instructions on how to contact customer support and restore access to each account after explaining the problem:

 

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“Your account has been temporarily suspended for security reasons as someone has attempted to register a new device and didn’t enter the correct token after several tries” -the emails

Dashlane has since sent a message out to social media, holding that “there is no evidence of compromise of Dashlane’s systems.” The platform says it is still monitoring the problem.

Some Login Attempts Hailed From Korea or Russia

Users have reported unauthorized login attempt notifications that give locations from other countries, with Korea and Russia among the top results, The Register reports.

It’s unclear if any these fraudulent logins were sucessful — Dashlane hasn’t commented.

Other users have voiced suspicions that the account suspension emails themselves are a phishing attack. However, based on Dashlane’s public responses, this doesn’t appear to be the case.

Dashlane is among the top password managers on the market today, according to our research, but this is undoubtedly bad PR for the brand.

Cybersecurity Incidents Remain a Top Concern in 2026

Dashlane’s struggles aren’t unique. There’s always a steady stream of data breaches and customer information losses across many industries, with finance and healthcare frequently among the biggest targets.

In 2026, however, top issues tend to center around AI tools – both due to the increase in hackers using these tools to more rapidly identify cracks in their target’s internet security and due to the increasing number of cracks caused by poor implementation of the cutting-edge tech.

Just a little over a month ago, for instance, we covered a car rental software company that saw its entire database wiped within seconds by its own agentic AI.

Outside of AI, one additional problem area for today’s cybersecurity experts are third-party integrations, with a recent report finding that one in four breaches used an exploit of a third-party vulnerability, as opposed to an internal attack.

We’d still recommend finding a password manager to add a layer of security — Dashlane’s automatic account suspensions are certainly annoying, but they’re better than a successful data breach.

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Written by:
Adam has been a writer at Tech.co for nine years, covering fleet management and logistics. He has also worked at the logistics newletter Inside Lane, and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' was a 2024 Locus Awards finalist. When not working on his next art collection, he's tracking the latest news on VPNs, POS systems, and the future of tech.
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