Global technology firm Ingram Micro has suffered a ransomware attack, the company has revealed. The company, whose distribution network has the ability to cater to nearly 90% of the world’s population, disclosed that its internal systems were compromised in a data breach on July 5.
While the full extent of the damage is still being assessed, it appears that Ingram Micro’s order processing capabilities and fulfillment operations are significantly affected, bringing disruption to thousands of B2B companies around the world. In particular, customer-facing applications have been hit particularly hard.
The news is yet further proof that cybersecurity remains a crucial issue facing businesses today. And with the consequences often severe for a lot of companies, it’s never been so important to make sure that your IT infrastructure is well-equipped to deal with the threat landscape.
B2B IT Vendor Suffers Wide-Reaching Data Breach
One of the world’s largest IT distributors, Ingram Micro, has experienced a massive ransomware attack. The California-based company revealed the news on July 5 via a brief statement.
Seemingly, it was first alerted to the attack on July 3, when it became aware of malicious encryption software on key parts of its critical infrastructure. The culprits are thought to be the Safepay threat group, a relatively new organization that has quickly become a “key player” in the cybercrime ecosystem, according to security firm Check Point.
According to the statement: “Promptly after learning of the issue, the company took steps to secure the relevant environment, including proactively taking certain systems offline.”
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While the full extent of the damage is still unclear, Ingram Micro’s ability to process orders and fulfillment has been significantly impacted.
Breach Spells Chaos for Thousands of Customers
It’s expected that the knock-on effects of this breach could be significant. Among them, Ingram Micro’s flagship AI platform, known as Xvantage, suffered extensive disruptions related to order tracking, billing automation, and inventory management systems.
At the same time, customer-facing applications, including tools for ecommerce and technical support, have been compromised, which has brought chaos to the company’s thousands of customers around the world. What’s more, it has massively impacted Ingram Micro’s ability to process customer orders and carry out shipments, potentially costing the company millions of dollars.
Ingram Micro provides programs and services to thousands of B2B brands around the globe. Last year, it posted a reported $50 billion in revenue.
Cybersecurity Concerns Continue to Plague Modern Businesses
Ultimately, the Ingram Micro data breach points to a wider threat landscape that continues to pose a near-existential threat to many businesses. The same week that this story emerged, Tech.co also reported on a massive data breach that has impacted Qantas, potentially affecting as many as six million customers.
To make matters worse, companies across the tech sector are simply not prepared for the current climate. As revealed in our recent Impact of Technology on the Workplace report, a shocking 98% of senior leaders are unable to identify all the signs of a phishing attack, indicating that this problem is felt right across the business.
And with AI development accelerating at a scarcely believable pace, things could get a lot worse – quickly. To see off this rising threat, the business sector needs to do a lot more to upskill employees of all grades and increase its investment in the IT talent pool. Alongside this, businesses should pour funds into their IT infrastructure and explore the potential use cases of AI.
