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There are 10 key steps to starting an online store: identify your target audience, choose what to sell, create your brand, register your business, choose an ecommerce website builder, design your website, set up an inventory and stock system, create a checkout process, set up your domain, and launch a marketing plan.
Whether you’re launching a business or just getting your brick-and-mortar store a bit more attention, ecommerce can boost your profits. It’s a steadily growing industry, and is expected to account for 22.6% of all global retail sales by 2027 (Statista). But it comes with unique challenges and pitfalls.
This guide will cover the actionable steps you can take to succeed, along with our picks for the best ecommerce website builders to help you branch out and reach new customers in a meaningful way.
Also, if you’re in the market for an ecommerce website builder, check out our helpful comparison page to get the best deals on the top providers.
10 Steps to Creating an Online Store
Setting up an online store might sound like a trying task, but the reality is that these simple steps will make it easier than ever. Just follow along, and we’ll have you selling products online before the end of the day.
- Identify Your Target Audience
- Choose What to Sell
- Create Your Brand
- Register Your Business
- Choose an Ecommerce Website Builder
- Design Your Website
- Set Up an Inventory and Stock System
- Create a Basket, Checkout, and Sales Process
- Set Up Your Domain
- Launch a Marketing Plan
If you’re looking to create a site at zero cost, you can jump to our section below on how to create an online store for free. However, before you jump down there, just know that it’s certainly not our top recommendation if you’re serious about selling online, even just as a side hustle!
Step 1: Identify Your Target Audience
Before your business can go anywhere, first things first – identify your target audience. This process involves a few key considerations. To begin with – and most importantly – how viable is your niche? In other words, is there a market for what you’re offering?
Once you’ve answered this question, it’s time to establish buyer personas. The more intimately you know your customers, the easier it will be to sell to them. Think about target demographics, locations, and related interests. This stage is vital – when it comes to marketing your products or services, having a firm customer in mind is really helpful.
Don’t neglect this last step – it’s important to think about what you’re interested in. Setting up an ecommerce business isn’t a picnic. When times get tough, you’re much more likely to stay in the game if you’re passionate about what you sell.
Step 2: Choose What to Sell
Now that you’ve figured out your audience, it’s time to think about what to sell them. For this, you’ll need to decide which pain points you want to solve – what are your customers looking for, and where are they looking for it? This will require a competitor audit to determine which brands are currently leading the market – and how they’re doing it.
Next, you need to address how you’re going to source your products. How much does it cost to manufacture them, and can you ship them cheaply? Keep on top of product trends to make sure you’re always ahead of the game. At the same time, which products have consistently performed well on the marketplace?
Then, it’s a question of where your products come from. Are you buying them wholesale from a supplier? Perhaps you’re creating them yourself to order, or working directly with a manufacturer? Whatever the case may be, you should always have one eye on your margins.
Step 3: Create Your Brand
Your store’s brand is more than just a logo and slogan: You need to figure out how best to position yourself in order to draw in the customers who are interested in what you’re selling. Do you sell running gear? Furniture? Horror-themed T-shirts? They have different audiences.
Do a little research into what other online stores in your niche look like, and see if you can learn from them. You might want to try building a demographic map of what your audience might look like, from their age, gender, and occupation, to their income levels, geographic locations, and general opinions.
Once you have an idea, try picking out a potential color scheme and a logo idea. If you don’t have the skills to create a logo in Photoshop, you could try Canva or a gig-working site to get a designer to create one for you. Every good website builder will have a way for you to upload the logo you chose. If funds are a little tight, you could even opt for a free AI logo generator.
Eventually, you’ll want to have a set of assets that can keep your brand fresh. This could include product photos or videos as well as graphics.
Step 4: Register Your Business
Before your business can start taking payments, you’ll need to register it within your state. To do this, you’ll first need to consider your business structure – sole proprietorship, limited liability company (LLC), and more. Once you’ve figured this out, it’s time to register with the relevant body.
Typically, a small business will register as an LLC, which protects your personal assets in the event of legal action. This process will vary state to state, so check with a business registration service like LegalZoom to find out which information you’ll need to provide. Other types of registration that you might be required to apply for include a tax ID number, trademarks, and, for nonprofits, tax-exemption status.
You should also be aware of new legislation. In January 2024, for instance, the Chamber of Commerce introduced the Corporate Transparency Act, which requires business owners to file corporate transparency reports. In March 2025, meanwhile, the Trump Administration filed a motion to eliminate the rule. It has since been suspended pending a full decision.
Step 5: Choose an Ecommerce Website Builder
The days of building your website from scratch are over. You don’t need to be able to code or even be technically proficient to get a site up and running, and the same is true for online stores. With an ecommerce website builder, you’ll be walked through the process with ease so you can get your online store up and running without too much hassle.
But which one are you going to choose? There are plenty of great ecommerce website builders out there, each with their own strengths and weaknesses depending on your needs.
Our latest round of research concludes that Wix is the best ecommerce website builder on the market. It has an outstanding set of features for boosting your website’s functionality, as well as good design features and a great user experience.
In close second is Squarespace. The templates-based program lags behind its predecessor in terms of overall functionality, but it offers a better array of design features and an unbeatable user experience.
Check out the table below for our full list of favorites, and read on for a deep dive into the two above picks.
Test Score Our score is based on independent assessments of ease of use, features, ecommerce functionality and value for money | Starting Price | Pros | Cons | ||
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BEST OVERALL | |||||
Wix | Squarespace | Shopify | Hostinger | GoDaddy | |
4.8 | 4.7 | 4.7 | 4.2 | 4.1 | |
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Wix

Pros
- Robust email marketing with diverse templates, send options, and easy setup
- Outstanding shipping options
- Comprehensive mobile app to manage store on the go
Cons
- Unlimited storage only available for $159/month
- Cheapest POS is $69
- Highest transaction fees on POS
After finishing second in our previous round of user testing, we’re pleased to announce that Wix goes to the top of the pile after our most recent round!
And for good reason – Wix is an outstanding ecommerce website builder, with a raft of excellent options for boosting your page’s functionality. Among them, you can create a customizable shopping cart to drive conversions right at the point of sale.
Wix is also our pick of free website builders and AI website builders, which gives you some idea of how impressive a platform it is for a variety of different use cases. The free plan will let you build and publish your website, but you won’t be able to sell any products on it. We’ll talk more about how to create an online store for free later in the article (spoiler – it’s not our recommended way of doing things!).
Squarespace

Pros
- Unlimited ecommerce products for all plans
- Mobile app can update pages, review traffic, and manage inventory
- Outstanding email marketing templates
Cons
- POS system is currently exclusive to the US
- Sorting and filtering of products requires add-on
- Not ideal for larger ecommerce stores
Our second pick is Squarespace. Some names need no introduction, and Squarespace is firmly in this bracket. The website is famed for its templates, which currently number 186 and all look fantastic. In fact, from a design standpoint at least, these templates do a lot of the heavy lifting for you, so if you’re looking for a platform that won’t be labor-intensive, Squarespace might be the best option for you.
It’s also pretty reasonably priced, with its four tiers coming in cheaper than those of Wix. However, you won’t get as much functionality, nor as much in the way of help and support.
Building an online store yourself with a CMS
If you want to go the DIY route, you can always find a reliable hosting provider and build your online store with WordPress or your preferred Content Management System (CMS). Still, you aren’t going to want to try this if you’re not technically proficient enough to pull it off, as bugs and other issues could crash your online store before your first purchase.
If you feel this is the route for you, first, you’re going to need a web hosting provider to get your site online. Our top-rated pick is Bluehost, as it’s easy to use and reliable enough for even the biggest online store. Check out our list of the best web hosting providers for more information.
Step 6: Design Your Website
This used to be one of the most complicated parts of constructing a website. You’d either have to hire an expensive and time-consuming web designer to get the job done, or be a pretty handy coder yourself.
Fortunately, those days are long gone. Instead, ecommerce website builders will give you templates to base your website around, which give you the ability to control the design of individual website pages and their content. They’ll offer editing tools to help you tweak the design as well: Squarespace has one of the easiest editors to use.
For example, you’ll be able to create standardized product pages for everything you sell, or pages with FAQs or contact details for your business.
Some ecommerce website builders offer hundreds of different templates, so it’s worth taking a bit of time and being prudent with your selection – you might find yourself stuck with it!
If you’d like a bit more flexibility in your web design, several sites offer an in-built AI website builder to automate large portions of the setup process – while giving you the ability to suggest prompts. Wix’s Artificial Design Intelligence platform, for example, will build a website in seconds and give you the tools to tinker with the design.
Step 7: Set Up an Inventory and Stock System
Now you’ve picked your ecommerce website builder, settled on a brand direction, and chosen your template, it’s time to set up your inventory and stock-keeping system. Keeping an accurate inventory is key, as customers will shy away from an online store with too many unavailable products.
The best dedicated ecommerce platforms will have this functionality baked into their systems. However, with some website builders (such as Wix), you might have to install an app or plugin from their app stores to gain access to this functionality.
Once you’ve done that, you’ll need to upload your actual products onto your site. Some ecommerce website builders, such as Shopify and Squarespace, allow you to seamlessly bulk upload products, which is handy if you sell a wide range of goods. You’ll need to make sure you have high-quality photography to hand, and lots of product information to make sure your customers are informed about what products they’re actually buying.
After your products are in the system, you’ll be able to keep an eye on the number of products you have in stock through your platform’s dashboards.

Monitoring inventory with the Shopify dashboard. Source: Tech.co
Step 8: Create a Basket, Checkout and Sales Process
Your products are on the site, but they’ll be no good to you or your customers if nobody can buy them.
When you pick an ecommerce or online store template, you’ll likely be given a checkout page ready to go. This means you won’t have to spend ages creating one from scratch. It’s worth bearing in mind, though, that there will still be a level of setup to go through. You’ll need to connect a bank account and set up a payment processor, for example, but most sites will guide you through this.
It’s also worth remembering that not all ecommerce website builder checkouts are created equal. For example, BigCommerce doesn’t let you change the information you require from your customers when they buy a product.
You want to make sure that your checkout page is easy to understand and appears trustworthy. You don’t want customers changing their minds on a purchase at the final hurdle because your checkout looks a little shady. If in doubt, show it to your friends and family to get some honest feedback.

A Wix-constructed checkout page. Source: Tech.co
Step 9: Set Up Your Domain
Every website needs a domain. Ours, for example, is www.tech.co.
Some ecommerce website builders will offer to host your domain as part of their service. For example, Wix and Squarespace offer free domain hosting when you buy one of their plans on an annual plan.
However, it’s always worth checking out the prices and services of third-party hosting companies. You’ll be able to connect your domain from a third-party host to any ecommerce website builder you like. Bluehost is our top-rated web hosting provider, but there are plenty of good web hosting options out there if you’re on the market.
Find out more – How Much Does Web Hosting Cost?
Step 10: Launch a Marketing Plan
Together, a good marketing plan and the right Search Engine Optimization (or SEO) are among the biggest differences between a failed online store and a success story. But the right approach will vary depending on your audience.
Start by gathering data on how your website is used. You can set up a Google Analytics account for free, and most website builders will also offer their own reporting tools, such as Shopify Reports. This platform, in particular, logs all traffic and sales, automatically determining conversion rates.
Following a good SEO checklist can help push your website higher in the search results for certain terms. You’ll want to include the keywords that you want to rank for across four areas of your website: Title tags, meta descriptions, page headings, and image alt texts. To give you a better idea of this, we’ve ranked the best website builders for SEO.
Finally, you can try a range of outreach campaigns. Facebook ads and Google ads are a popular choice, but you can also try guest blog posts, paid content marketing, newsletter ads, loyalty programs, giveaways, or paying an influencer.
How to Create an Online Store for Free
If you’re on a strict budget but still want to create an online store, you’re in luck! There are some ecommerce website builders that will allow you to sell your products online without charging a monthly fee.
Square Online is the most notable example, allowing you to sell unlimited products on its free plan, a surprisingly generous offer. However, Square Online does charge transaction fees (2.9% + $0.30), and you’ll be limited in the features you can use. Still, this is a great way to get started when you don’t know how much you’ll be able to sell. Plus, it integrates perfectly with Square POS, which can be helpful for those with a physical store as well.
There are also some sites that offer free website building, but you won’t be able to actually sell until you opt for a paid plan. Wix is one of them, allowing a free plan that is hampered by non-custom URLs and other limitations in features. You can build the website, though, which will give you a good jumping-off point before you make your sales.
The other avenue is using the free trials of popular website builders like Squarespace and Shopify. Each provides a free trial, so you can get two weeks to test out the platform before you commit to a paid plan to sell your products online.
Generally speaking, you’re going to want to go with a paid plan when setting up your online store. While you may be saving money, the limitations far outweigh the savings, leading to a net loss for your business. With plans starting as low as $23 per month, you’ll save a lot of time and money in the long run.
What are the cheapest ecommerce website builders?
If getting started for as little money as possible is a dealbreaker for you, then worry not – there are a few options on the market that offer rock-bottom prices at the expense of advanced functionality.
Chiefly among them is Hostinger. The “Business Website Builder” tier costs just $3.99 per month for a 48-month subscription, which represents exceptional value for money. For this modest outlay, you’ll get your hands on a neat drag-and-drop editor, 150 design templates, marketing integrations, including Google Analytics, AdSense, and more.
You’ll also get 24/7 customer support and free domain hosting for a year. Hostinger really is designed for getting you online and selling as quickly as possible, so it’s a great option for businesses or individuals that need a no-frills ecommerce presence and aren’t prepared to wait.
Final Thoughts on How to Start an Online Store
Starting an online store is a great way to take your fledgling business online and open up global markets. Thankfully, in 2025, it’s also pretty easy – the 10 steps that we’ve outlined above will go some way towards getting your ecomm business off the ground.
One of the cornerstones of this strategy is picking the right ecommerce website builder. With so many different options on the market, you need to think about your business need, how much you’re willing to pay, and the kinds of functionality that you’re looking for.
Ultimately, our pick of ecommerce website builders is Wix. The flagship platform boasts great value-add features, shopping tools, design options, and is well-priced. To compare some of the best products head to head, and find the platform right for you, check out our free custom comparison tool.
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