Study: Over Half of Organizations Seeing ROI on AI Adoption

Findings from a Thomson Reuters report reveals that businesses operating with AI strategies are already seeing ROI.

A new report from Thomson Reuters has revealed that over half of organizations are already seeing return-on-investment (ROI) directly or indirectly from AI adoption. The report took data from 2,275 professionals in the legal, risk, compliance, tax, accounting, audit, and trade industries.

Through its research, Thomson Reuters has developed a ‘pyramid for success’ to enable businesses to properly adopt AI into their workplace. Most important, it appears, is having a strong AI strategy.

Corporate AI adoption may be leveling off, but Thomson Reuters still urges businesses in its report to stay agile and adapt to the new technology.

Study Shows Organizations Already Seeing ROI After Adopting AI

Thomson Reuters’s Future of Professionals Report 2025 has shown that over half of professionals (53%) are already seeing return-on-investment (ROI) directly or indirectly tied to their AI investment.

This is showing itself in various forms. Professionals reported improved efficiency and productivity, and improved response times and a reduction in errors across the company.

 

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Likewise, organizations are finding other avenues where AI could create more quality outputs. For example, by removing manual work through automation, professionals have been able to improve their work/life balance. Value has also been found in AI-enhanced learning programs for helping professionals gain more skills within the workplace.

Thomson Reuters Outlines the AI Success Pyramid for Businesses

According to Thomson Reuters, only a quarter of organizations have a visible AI strategy. These organizations were twice as likely to experience revenue growth, and 3.5 times more likely to reap the benefits of AI.

Reuters have created an ‘AI Success Pyramid’ that suggests how businesses can achieve ROI from AI:

  • Strategy: the top of the pyramid, organizations with a visible AI strategy were almost four times more likely to be experiencing the benefits of AI, compared to those without any plans to adopt the technology
  • Leadership: leaders that were adding new AI-related roles and actively investing in AI were enabling more success in their companies, compared to leaders who weren’t being as proactive
  • Operational: organizations that are making changes across resources and pricing models, adapting workflow and processes, and added new roles and skills are more likely to see success
  • Individual: professionals that understood AI and felt empowerment, ownership, and accountability, allowed their organizations to see success when adopting AI in ultimate AI

Organizations Should Look to Reinvent Themselves in the Age of AI

The report predicts that AI will save professionals 5 hours per week, and 240 hours per year, and save an average value of $19,000 per professional annually. While there have been mixed findings on whether AI has any impact in the workplace, the Reuters report highlights the importance of AI adoption.

“Organizations without an AI strategy risk falling behind as others harness AI to transform operations. Success requires not just adoption, but a clear plan to reinvest productivity gains – driving innovation, efficiency, and growth in an increasingly competitive landscape.” Thomson Reuters Future of Professionals Report 2025

Thomson Reuters, by suggesting that companies without AI could risk falling behind, are echoing the warnings of Microsoft’s Frontier Firm report. This report predicts a future where humans and AI agents work collaboratively, with one human managing multiple agents.

Thomson Reuters’ main takeaway, however, is that businesses should aim for a solid AI strategy before investing. As, without one, a lack of infrastructure, coordination, and expertise could see poor results.

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Written by:
Nicole is a Writer at Tech.co. On top of a degree in English Literature and Creative Writing, they have written for many digital publications, such as Outlander Magazine. They previously worked at Expert Reviews, where they covered the latest tech products and news. Outside of Tech.co, they enjoy keeping up with sports and playing video games.
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