Chatbots and A.I. are some of the leading innovations that are taking the tech industry by storm. Companies are pushing to better incorporate these tools to help them streamline, organize, and better communicate with their consumers. But how can these tools help companies who are already at the forefront of their niche?
Slack, one of the leading companies for real-time collaboration and digital communication, is pushing towards the chatbot revolution as well. After recently launching their own VC fund and app store, Slack is taking things to the next level with investing an unspecified amount in a wide variety of chatbot companies, from Automat to Butter and Sudo.
With the heavy investment in chatbot-focused startups, it's no wonder that Slack users may be skeptical about how this will affect the direction of the company. But in truth, they may seem more promising – for large companies like Slack, chatbots can be helpful in automating more monotonous tasks.
Although they may not be for everyone, chatbots are rising in popularity throughout Silicon Valley. And whether this investment is happening too soon may be yet to be seen, but Slack's latest moves show that growth and expansion are next on the list for tech companies looking to move to the next level.