April 29, 2019
A streamlined and inexpensive performance management tool that does the basics well.
PerformYard offers all the normal performance management tools – including review cycles, goal-setting, and feedback options – with an emphasis on helping businesses automate as many infrastructure and maintenance tasks as possible. It's flexible, allowing companies to build their own review templates and forms, and comes at a price point that should keep most of its customers happy.
PerformYard is a good option for businesses that need basic and essential performance management services at a fair cost.
Support during business hours
Serves all business sizes
What Is PerformYard?
PerformYard is a performance management startup founded in 2013 and based out of Arlington, Virginia. Functionality and quality are two of the startup's core goals, and this is reflected in its simple and streamlined solution. The software interface offers a single centralized dashboard that lets managers, team leads, and employees throughout an organization stay on top of their reviews and goals. Feedback is a dialogue – comments and praise can be shared on an ongoing basis, rather than delivered as a yearly lecture.
The service offers a limited number of integrations with other services, and a solid range of customer support options (though support is limited to business hours rather than 24/7). The PerformYard service won't do everything, but does include an Enterprise plan that includes plenty of customization, for those operations with specific needs.
Read on for Tech.co's full review, which looks at all of PerformYard's key features and support options. We also look at its refreshingly simple one-tier pricing scheme, before delivering our final verdict on this performance management software.
In this guide:
At PerformYard, reviews can be downward, upward, lateral, self, or external, while cycles can be customized to any business' liking. Once managers have launched a review, they can track their employees' progress in filling it out via a live dashboard, just to make sure everything's going according to schedule.
Any previous feedback, earlier assessments, or new employee goal performance metrics can be easily included with reviews as well. The software also supports 1-on-1s, quarterly check-ins, and exit interviews.
PerformYard can track a variety of business goals, including quantitative, qualitative, individual, team, and OKRs. With the right setup, a business can ensure that everyone knows each others' roles, that expectations are defined, and that future actions are properly mapped out.
Every employee can create their own goals, and log in to view their progress visually via a progress bar or dynamic chart. Each individual goal has a section for updates and peer feedback, and team goals can be shared in collaboration with other team members.
Managers, meanwhile, will be able to access all this data in a concise format that allows them to glean insights on the top performers. They also be able to gauge dips in success, which can in turn lead managers to make informed decisions about the direction to take each individual or team in order to maximize their margins.
The software interface differentiates between types of feedback, so that each one gets the attention it deserves. Private advice is kept private, actionable feedback is shared with individuals, and praise that recognizes high performers can be broadcast to the entire organization.
PerformYard offers integrations in two main categories: Human Resources software and Single Sign-On communication or office platforms. HR integrations are available for BambooHR and ADP. Single Sign-On integrations are available for G Suite, Office 365, Okta, and OneLogin.
Video Highlight: Software Overview
This two-minute video takes viewers through an explanation of exactly what PerformYard does, from serving as a destination for reviews, goals, comments, revisions, and peer feedback to sending out automatic email notifications about important deadlines. Don't miss the data visualizations and charts near the end!
Live training sessions and a dedicated success manager are offered to all clients. PerformYard also offers an online support hub, through which users can submit tickets that will be answered within normal business hours during work days. In addition, phone support is available during the same time period.
For users with more common questions, a self-serve knowledge hub is also available online. Case studies, customer success stories, and a blog are also available online as additional resources.
Support & Training
Online hours: M-F; 8AM–6PM EDT
Phone hours: M-F; 8AM–6PM EDT
Online knowledge hub
PerformYard keeps things simple with just one central plan tier, called Professional, which includes dedicated support and all the features offered by PerformYard's software. The plan costs between $4 and $6 per user per month, with the exact pricing dependent on the total number of employees using the service.
An Enterprise plan is also available, featuring custom implementation along with custom security protocols. However, in order to buy this plan, any interested companies will need to contact PerformYard for a personalized quote.
PerformYard offers a basic, intuitive, well-priced service that should appeal to companies hoping to streamline their operation. Support hours are not 24/7, and the features don't include a lot of bells and whistles, but both plans should be serviceable for an undemanding company. The pricing in particular stands out as an indicator of PerformYard's transparency: It's simple and inexpensive, even compared to the industry average.
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