Best Vonage Alternatives for VoIP Users in 2025

The best Vonage alternative is the Zoom Phone Regional Unlimited plan, offering more compatibility with desk phones, more software integrations, and better call management and training features like ring groups and call recording, all for $5 less per month than the Vonage Mobile plan. In fact, Zoom Phone is the best VoIP solution for small businesses from our in-depth research, providing a lot of functionality for growing teams without the high price tag.

The Vonage alternatives go far beyond just a single option, though. We found quite a few respectable VoIP providers that could be a better fit than Vonage. Dialpad, for instance, is also a low-cost option, and it provides a lot of communication channels to reach customers. If you want to find a VoIP tool that is compatible with a lot of desk phone brands and third-party software integrations, Nextiva might be your best bet, although it costs a bit more than other options.

In this guide, you’ll learn about all the best Vonage alternatives, including what kind of features they offer, how much they cost, and whether or not Vonage was right for you all along.

In this guide:

• Best Vonage Alternatives
• Should You Choose Vonage Anyway?
• How to Choose the Right VoIP System
• How We Test Vonage Alternatives
• Verdict: What Is the Best Vonage Alternative?

The Best Vonage Alternatives in 2025

Zoom Phone may be the best Vonage alternative in our research, but it’s certainly not the only option. In fact, we found a number of different platforms that rated higher in our research for pricing, features, compatibility, help & support, or all four!

Below, we’ve compared specific pricing plans from top VoIP providers that most closely compare to the popular Vonage Mobile plan. Click on the links for an in-depth review, or keep scrolling to see how they all match up against each other:

• Zoom Phone Regional Unlimited – Best for call management features 
• Dialpad Standard – Best for affordable pricing
• Net2Phone Essentials – Best for larger teams on a budget 
• RingCentral Core – Best for help & support
• Nextiva Core – Best for third-party integrations

1. Zoom Phone – Best for Call Management Features

Recommended plan: Regional Unlimited
Price: $15/user/month

As a Vonage alternative, it doesn’t get much better than Zoom Phone. We found the Regional Unlimited plan, in particular, is more affordable than any available Vonage plans, while offering a lot more overall functionality.

For starters, Zoom Phone allowed us to access more call management and training features than Vonage, with ring groups and call recording included in all paid plans. Additionally, Vonage requires additional payment for other features, like call queue, call monitoring, call barge, and call whisper, all of which are included with Zoom Phone, so smaller businesses on a budget will get more features with the latter.

Check out our Zoom Phone review to learn more

It was easy to leave voicemails with Zoom Phone and I could even leave a note alongside the message. Source: Tech.co testing

Arguably the biggest difference between Zoom Phone and Vonage, though, is the third party integrations. For both hardware and software, the Vonage Mobile plan allowed for no desk phone compatibility or access to CRM and helpdesk integrations. Zoom Phone, on the other hand, is compatible with seven different desk phone brands, and we were able to integrate with platforms like Salesforce, HubSpot, Zoho, and Zendesk.

The only plus for Vonage over Zoom Phone honestly is that Vonage does have onboarding support (as an add-on expense), whereas Zoom Phone offers none. Still, if you’re looking to get started as a small business, Zoom Phone should be your number one choice, as it is in our research.

Zoom Phone pricing

The Zoom Phone Regional Unlimited plan will cost you $15 per user, per month, making it one of the most affordable options when it comes to VoIP solution, particularly for all the features you get. In fact, Zoom Phone was one of the best solutions in our research when it comes to price, offering some seriously low price options without sacrificing functionality.

Below, check out how the other Zoom Phone pricing options match up to see if this plan lines up with your particular business needs.

2. Dialpad – Best for Affordable Pricing

Recommended plan: Standard
Price: $15/user/month

Dialpad is another top tier Vonage alternative that comes in at a low price for your small business. At only $15 per user, per month, Dialpad Standard is more affordable than the Vonage Mobile plan, and offers more features like voicemail transcription and ring groups.

Most importantly, though, we found that Dialpad Standard provides more communication channels built into the platform, including team messaging and video conferencing for up to 150 participants, which are not available with the Vonage Mobile plan. This makes Dialpad an excellent tool for teams in need of an internal communication tool as well as a full-on VoIP solution.

Dialpad’s useful AI transcription features reduces the need for manual processes. Source: Dialpad

Dialpad is quite similar to Vonage in what it’s missing as well. It also doesn’t offer software integrations like CRM, helpdesk, or customer service live chat in these starting price plans, while also lacking features like call queue.

Still, we found Dialpad generally offers more for less. Dialpad Standard provides 24/7 support, and it’s compatible with four different desk phone brands, neither of which are available with Vonage Mobile.  Again, all of this functionality comes at a notably lower cost, so we’d definitely recommend Dialpad Standard for your small business over Vonage Mobile.

Dialpad pricing

The Dialpad Standard plan will cost you $15 per user, per month, which ties it with Zoom Phone Regional Unlimited as the lowest cost plan on this list. This is the starting plan for Dialpad, which explains why its missing some of the key functionality like CRM integration and call queue, but overall, it’s an excellent value pick if you can forego some of the more advanced features mentioned above.

Check out the other Dialpaid pricing plan to see if there is a better fit for your business when it comes to the VoIP provider.

3. Net2Phone – Best for Larger Teams on a Budget

Recommended plan: Essentials
Price: $19.99/user/month

Net2Phone is a good Vonage alternative for larger teams, because the cost of the platform decreases as the number of users increases. Plus, it offers a wide range of internal communication tools like team messaging and video conferencing, which are not available with Vonage.

Net2Phone also offered the best selection of call management features other than Zoom Phone. Net2Phone provides ring groups and other advanced features on the Essentials plan, but this isn’t offered by Vonage on any plans, and you can also transcribe your voicemail, which we weren’t able to do on the Vonage Mobile Plan.

Check out our Net2Phone review to learn more

Net2Phone Essential saves your call recordings, and saves key details like their duration and potential charges. Source: Net2Phone

The biggest downside of Net2Phone is that it’s expensive. While the starting price seems low, that’s only if you have more than 25 users, as the cost varies depending on how many are on your team. On top of that, a wide range of features will require add-on costs, including call queue, localized toll-free numbers, and CRM integration with Salesforce. Vonage also requires add-on costs for call queue, call monitoring, call barge, and call whisper.

All in all, larger teams could do well to keep costs low with Net2Phone, particularly if they’re in the market for some internal communication tools.

Net2phone pricing

The Net2Phone Essentials plan will cost you $19.99 per user, per month, but Net2Phone is a bit different than other options on this list, as it lowers the price the more users you have. So you’ll have to have at least 25 users to lock in that price. If you have between one and nine users, the price will be $27.99 per user, per month, for example. This makes Net2Phone an ideal option for businesses with larger teams that need to keep costs lower.

Here are some of the other Net2Phone pricing options, so you can see which plan is the best fit for your business.

4. RingCentral – Best for Help & Support

Recommended plan: Core
Price: $20/user/month

As far as VoIP solution go, RingCentral is more than a Vonage alternative, it’s an excellent choice all-around. The Core plan, in particular, is moderately priced option offering lots of call management features, communication channels, and training features, although some options like call whisper and call barge are only reserved for more expensive plans.

The highlight of RingCentral, though, is its customer support options available at this low price point. With 24/7 phone and chat support for all users, as well as a user forum, knowledge base, and onboarding support at no extra cost, RingCentral Core beats all VoIP providers in our research when it comes to provide help for users.

Check out our RingCentral review to learn more

RingCentral’s call pop-up appears on your screen when you’re receiving an incoming call. Source: Tech.co testing

Where the Core plan from RingCentral falls short is the integrations. While RingCentral’s VoIP platform provides access to a massive library of CRM and helpdesk integrations, you don’t get access to them with the Core plan. You’ll have to upgrade to the Advanced plan, which costs $25 per user, per month, a notable increase from Vonage.

RingCentral does offer video conferencing, customer service live chat, and calendar integrations in the Core plan, though, none of which are available with the Vonage Mobile plan.

RingCentral pricing

The RingCentral Core plan will cost you $20 per user, per month, which obviously puts it on the more expensive end of this list, but puts it right at the same cost as Vonage Mobile, which costs $19.99 per user, per month. Still, even without the CRM integrations, the Core plan from RingCentral represents a solid deal given the amount of call management features you get access to, including voicemail screening and call queue, neither of which are available with Vonage Mobile.

Below, we’ve included the other RingCentral pricing options, including the RingCentral Advanced plan, which was our top VoIP solution for medium-sized and large businesses.

5. Nextiva – Best for Third-Party Integrations

Recommended plan: Core
Price: $30/user/month

The Core plan from Nextiva is where the real value lies as a Vonage alternative. Yes, it’s a bit more expensive than other options on this list, including Vonage Mobile, which only costs $19.99 per user, per month. Still, the value is clearly there, providing features like call queue, ring groups, and team messaging, none of which is available with Vonage Mobile. It also provides a lot of communication channels, including SMS, so you can reach people in a variety of different ways.

For small businesses, Nextiva is one of the best for third party integrations on both the hardware and software side, which Vonage Mobile is one of the worst for. For starters, it’s compatible with six different desk phone brands, compared to none with Vonage Mobile, which is second only to Zoom, our top choice. For software, Nextiva Core plan is can connect to Salesforce, HubSpot, and Zendesk, as well as working with Microsoft Teams for video conferencing. Those will cost extra, but that’s certainly better than Vonage Mobile, which provides no third part integrations.

Nextiva’s AI assistant helps you streamline a range of processes using prompts. Source: Nextiva

Like Net2Phone, the biggest ding against Nextiva is the cost. With a starting price of $30 per user, per month, it’s the most expensive option on this list by a wide margin, even beating out the $19.99 per user, per month Vonage Mobile plan. Additionally, a lot of functionally will require an additional expense, with localized toll-free numbers, call recording, CRM integrations, video conferencing integrations, and the reporting tools all costing extra, which is also quite common for Vonage Mobile, which requires add-on costs for call queue, call monitoring, call barge, and call whisper.

If the cost isn’t too much, though, and you really want to make sure your VoIP software is compatible with your existing desk phones, Nextiva has got you covered.

Nextiva pricing

The Nextiva Core plan costs $30 per user, per month, making it the most expensive plan on this list. Even worse, a lot of Nextiva features in this plan, like call recording, analytics tools, onboarding support, and CRM integrations, will cost you extra, so you could be forced to pay a lot to access this VoIP software and all the functionality that comes with it.

Check out the other Nextiva pricing options to get a clear picture of which plans are a better fit for your business.

Should You Choose Vonage Anyway?

Our in-depth research does a good job of helping us understand why some users might be interested in a Vonage alternative for small businesses. The platform’s Mobile plan is quite limited while not providing the budget-friendly price that other VoIP providers do.

From a features standpoint, Vonage is lacking tools like ring groups, voicemail transcription, and call recording, while requiring extra fees for call monitoring, call barge, and call whisper. That means that if you want to train your staff on how to make phone calls, it’s going to cost a pretty penny.

The in-house team messaging functionality in Vonage is quite comprehensive. Source: Vonage

Integrations is another sore spot for Vonage, offering no CRM, helpdesk, video conferencing, customer service live chat, or even calendar compatibility. Even worse, the Mobile plan from Vonage is specifically designed for smartphone usage, so the platform won’t be compatible with any desk phone brands until you pay for a higher tier.

Vonage does provide users with a solid internal messaging tool, though, and the call features like voicemail screening, customizable call routing, and localized toll-free numbers are available built in. We understand why you want to move on, but there isn’t no reason to give it a try.

How to Choose the Right VoIP System for Your Business

Choosing the right VoIP system for your business is no easy task, especially with so many things to consider, from pricing to integration with your existing software.

• Where are you making calls too? You’ll need to consider if your business is going to be making exclusively domestic calls, or will you be expecting inbound and outbound international calls from other countries? If your business has an exclusively US or North American customer base, for instance, you won’t need to worry about free calling to international numbers, or how many countries are covered by the provider.
• What integrations does the provider offer? Another thing to consider is integrations, and whether a provider integrates with other software you use, such as an existing CRM system. If you use Microsoft Teams, Zoom or Slack for internal communications, then you’ll want to know if they can connect with your VoIP setup, as you may not want to transition to another comms platform, just for the sake of your VoIP system.
• Do you require scalable software? Next, you’ll want to consider if your business is going to be expanding in the near future, and if so, then you’ll want to consider how scalable a given piece of VoIP software is and how many employees there are in your company. For example, if your team’s soon increasing from 10 to 30, then picking a plan with a user limit of 10 might make sense for now, but not later. Plus, the more customers, clients, or patients’ data you’ll be handling, the better security features you’ll need, and the more compliance certificates it’ll be useful if your provider has.
• How strong is the customer support? Another thing you may want to consider, on top of these key areas, is customer support and if you’ll need onboarding assistance, which might be the case if you’re a big business. Whether you need conference call features, or features to train staff with, may also be important and will differ depending on what sector you’re in. So be sure to look out for that when you’re reviewing Vonage alternatives.
• What security safeguards are available? Healthcare teams will be handling sensitive and confidential data, so might prioritize security, whereas a retail or sales team might prioritize a provider with call recording and call monitoring functions in order to provide feedback to staff on their on-phone manner.

Methodology: How We Test Vonage Alternatives