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RingCentral has three different VoIP plans, ranging in cost from $20 per user per month to $35 per user per month. RingCentral does not provide a free plan for users, but there is a 15-day free trial so you can get an idea of the cost of VoIP and this service is worth it.
RingCentral is an unsung hero in the VoIP world – and we’re not being paid to say that. Our research and testing found RingCentral to be the best choice for businesses, scoring 4.7/5 overall, despite somewhat flying under the radar compared to bigger providers. The pricing is reasonable for what you get, the features are plentiful, and the interface is easy to set up, even for beginners.
In this guide, we’ll cover all of the pricing plans available with RingCentral, and how it compares to the best VoIP providers on the market. Check out the comparison table below to see how these plans matchup against each other, or read on for an overview of each one.
If you’re in the market, looking for the best VoIP deal, don’t forget to check out our VoIP pricing tool to compare custom quotes from a wide range of VoIP providers.
| Price | Users | Unlimited calls in US | Team messaging | Document sharing | Video conferencing | 24/7 support | Call recording | Analytics | Single sign-on | ||
|---|---|---|---|---|---|---|---|---|---|---|---|
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| Core | Advanced | Ultra | |||||||||
| 20 lines max. (for more, contact sales) | 20 lines max. (for more, contact sales) | 20 lines max. (for more, contact sales) | |||||||||
| | | | |||||||||
| | | | |||||||||
| | | | |||||||||
| 100 participants | 100 participants | 200 participants | |||||||||
| | | | |||||||||
| On-demand | On-demand/Automatic | On-demand/Automatic | |||||||||
| | | | |||||||||
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RingCentral Pricing Plans
As we mentioned, RingCentral offers three different pricing plans — Core, Advanced, and Ultra – each offering an increasing number of features and functionality for your VoIP needs. Read on for more in-depth information about what these plans offer.
Core – $20 per user per month
- Best for small businesses with fairly basic VoIP needs
As you can guess from the name, Core is the first plan from RingCentral and it provides, you guessed it, the core essentials of VoIP technology for your business. On this plan, you’ll get unlimited calls to the US and Canada, voicemail-to-text functionality, and call management functions like call queues as well as phone system administration.
On top of that, you’ll get a few basic team management features, including team messaging and document sharing. There’s also a video meeting functionality for up to 100 participants, which should be more than enough for most businesses. You’ll also get access to other great features like call recording, unlimited audio conferences, and a multi-level auto attendant. Unlike many entry-level plans with similar price points, like Vonage Mobile, the plan also gives users access to 24/7 customer support. This makes the plan great value for businesses getting to grips with VoIP technology for the first time, especially if they operate outside normal working hours.
Overall, this plan is aimed at smaller businesses looking for rudimentary VoIP technologies to handle the primary communication needs of their team. It’s a solid starter package and will be able to meet the needs of most small teams. However, if you’re in need of a combined web conferencing and VoIP package you’d be better off upgrading to RingCentral’s Advanced tier.
The Core plan costs $20 per user per month, paid annually, and $30 per user per month, paid monthly.
Advanced – $25 per user per month
- Best for remote and hybrid businesses
On the Advanced plan, you’ll have all the video conferencing functionality from the Core plan. Our research shows that RingCentral is one of the top video conferencing options on the market, so access to this feature is a big boon for small businesses that might not want to pay for an additional service. This makes the plan especially useful for hybrid and fully remote businesses looking for a versatile way to communicate outside the office.
In the Advanced plan, there’s automatic call recording, a hot desking feature, a virtual receptionist, and conversation-based features like call monitoring, whisper, and barge, which are great for training staff as they give supervisors a way to monitor and intervene with calls in real time. The Advanced plan also unlocks a bunch of integrations, including Salesforce, Zendesk, Canvas, and Smarsh. You even get access to custom integrations, which seriously gives you the power to run your VoIP system.
Despite this plan’s potential, it has limits. Unlike RingCentral’s Ultra plan, it places caps on file sharing, team messaging, and storage for files and recordings. It also doesn’t let businesses customize reporting templates, making business insights more generic. For most businesses, this shouldn’t pose an issue. However, for larger, enterprise businesses and those that manage large call volumes like contact centers, this plan may fall short.
The Advanced plan costs $25 per user per month, paid annually, and $35 per user per month, paid monthly.
RingCentral Advanced lets you automatically record calls, and access call history through it’s user-friendly interface. Source: RingCentral
Ultra – $35 per user per month
- Best for larger businesses and contact centers
If you’ve got a bigger budget, and lean heavily on VoIP solutions in your day-to-day operations, chances are RingCentral Ultra will be your best bet. Its advanced feature offering naturally makes it a bit more expensive, but it easily provides the best value out of any other RingCentral plan in this guide.
RingCentral Ultra provides unlimited storage, 8-digit extensions, end-to-end encryption for video and messaging, and real-time analytics to help your business learn more about how it functions. This used to be the only RingCentral plan with single sign-on functionality, which can really help the security of your system – but now, RingCentral offers this on all of its plans.
You also get bumped up to 200 participants for video meetings and call recording is automatic or on-demand, as it is on the Advanced plan. Compared to similarly priced plans by Ooma and Vonage which lack advanced analytics tools, RingCentral offers a great value for money, helping to justify its slightly larger price point of $35 per user per month, paid annually, or $45 per user per month, paid monthly.
If you’d like to find out more, including what VoIP system is best for you, use our free comparison tool to find the best fit for your business.
RingCentral Add-On Costs
RingCentral offers great features in its main offering. But for businesses looking to augment their service with specific capabilities, you can also purchase software add-ons at a premium. For those interested in expanding RingCentral’s basic packages, we outline the costs of these add-ons below.
- Additional vanity numbers – Users can create a customizable phone number that uses recognizable patterns of numbers and letters for a fee of $30 up-front.
- RingCentral Rooms license – Businesses can transform their meeting spaces into enabled video conferencing destinations, for a fee of $49 per room, per month, or $468 annually.
- RingCentral Room Connector license – Businesses with existing equipment can enable their third-party SIP-based hardware with RingCentral for $49 monthly per concurrent endpoint, or $469 annually.
- Push to Talk license – Push to Talk is a mobile add-on that allows for instant voice communication among team members. The extra costs $5 per user, per month.
- Additional international numbers – If your business conducts business internationally, you can add extra international numbers to your plan for $5.99 per user, per month.
- Additional international toll-free numbers – You can also add international toll-free numbers, for the higher price of $14.99 per user, per month or $25 up-front.
- Additional toll-free or local numbers – Businesses making predominantly domestic calls are able to add local or toll-free numbers for $4.99 per month.
- RingCentral Webinar™ – If you want to access RingCentral’s AI-powered webinar solution, you can integrate your VoIP system with the service for $40 per organizer, per month.
- Ring Central Events – RingCentral Events is an AI-powered onsite, hybrid, and virtual event planning platform accessible to RingCentral customers. The app costs $750 per license, per use.
- RingSence for Sales – RingSence for Sales is a conversation intelligence platform designed to evaluate the sales performance of sales teams. Businesses can access the service for $60 per user.
- RingCX AI Contact Center – Businesses can improve customer engagement and employee satisfaction with RingCentrals’s bespoke contact center. The service costs $65 per user.
Check out our in-depth RingCentral review to learn more
How Does RingCentral Compare to Other VoIP Providers?
RingCentral is a great VoIP provider, but it’s not perfect for every business. Fortunately, the VoIP market is packed to the rafters with a wide range of solid options for businesses of all shapes and sizes. Check out the table below to see how RingCentral and other VoIP providers compare to each other.
On top of the options below, RingCentral was also considered one of our top Slack alternatives, as it also offers a robust team messaging platform built in.
| Price from The typical lowest starting price. The lowest price available for your business will depend on your needs. | Our Rating Relative score out of 5 | Best For | Core Benefit | |||||
|---|---|---|---|---|---|---|---|---|
| BEST OVERALL | |  |  |  |  |  |  |  |
| RingCentral | Vonage | MagicJack | 8×8 | Zoom Phone | GoTo Connect | Ooma | Nextiva | Net2Phone |
| 4.7 | 4.3 | 2.5 | 4.6 | 4.6 | 4.2 | 4.1 | 4.1 | 4.1 |
| Integrations | Customer service industries, due to impressive training features | Short term, low cost | Security | Value for money | Managing large volumes of inbound calls | Overall customer experience. Also great for retailers, due to strong inbound and outbound communication tools. | Professional services | Great for international businesses |
| Large variety of Helpdesk and CRM integrations | Staff improve on the job, due to top training and management tools. | Basic, affordable option for smallest businesses | Integrates with various other communication tools | Affordable pricing | Provides call management features at low cost | Flexibility: No contracts, keep your number, and work from anywhere. | Unlimited Calls in U.S. & Canada | Integrates with Microsoft Office, Google and others |
Verdict: Is RingCentral worth it?
RingCentral may not offer rock-bottom prices, but the VoIP service will be well worth the price for most small businesses, thanks to its competitive call features, generous call limits, and versatile communication options.
In addition to RingCentral’s excellent suite of features, and streamlined user experience the provider also offers 24/7 support options in all of its tiers, making it an especially great value for businesses using VoIP technology for the first time.
However, RingCentral won’t be perfect for all businesses. It offers no free service for small businesses with limited budgets, and its call-handling features are slightly less sophisticated than those offered by 8×8. If you’re still open to exploring other solutions, use our custom comparison tool to compare prices from the top VoIP providers in minutes.
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