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Best VoIP Phone Systems for Small Business 2019

May 8, 2019

11:15 am

Finding the best VoIP phone systems for your small business is an important task, especially if you’re looking to compete with larger, more established competitors. That's why here at Tech.co our expert team have spent hours researching phone systems from providers such as Polycom, Grandsteam and Cisco, to find you the best solution for your company. During our analysis, we found that the best VoIP phone was the Polycom VVX 600, but we've also included other options too, depending on your needs and budget.

The best VoIP phone systems for your business will depend on your VoIP provider and other connected software, as well as the VoIP phones you choose, as we explain below.

When you're ready to compare your options, the key to making the right choice is knowing exactly how the top VoIP phone systems compares, and how much they will really cost. Find tailored quotes for your business needs with our dedicated form, so you can make an informed decision.


In this guide:


Editor’s Picks: Top 3 VoIP Phones for Your Office

When choosing a VoIP phone for your business, it's essential to pick one with features that complement your company. If your staff are on their feet a lot, go for one that's compatible with wireless headsets. Maybe video calling is important to you- in which case there are VoIP phones that can cater for video conferencing.

We've picked out three of the best VoIP phones available, in our table below. What makes these the best? It's their rich feature sets and ease of use – your staff can be up and running with these devices in a matter of minutes, and there's no complicated set up. Not only that, but the sound quality is excellent, for both you, and your customers, meaning no more frustrating calls.  They don't break the bank either – one of our top phones is priced at a very reasonable $99.

Full reviews of the top 10 best office phones can be found further down this page, but here’s the top three, side by side:

Productpolycom vx6 voip systemPolycom VVX 600grandstream gxp voip systemGrandstream GXP2170grandstream gxv voip systemGrandstream GXV3275
Best for: An everyday VoIP phone with added media functionalityManagers and executives who like lots of featuresVideo and audio conference calls
Compareget-quote-button-greencompare-now-button-whiteget-quote-button-green
Price From$195$99$195
Our Rating5 stars5 stars5 stars
Top FeaturesBluetooth connectivity
4.3" touch screen
Dual USB ports
12 SIP lines
44 programmable keys
Google Voice
1 megapixel camera
7" touch screen
Android apps
Key Benefit Polycom HD voice quality5 way conference support Up to 6 lines for 6 SIP accounts
DrawbackNot a huge upgrade from the VX500Extension not included as standardVoice quality could be better

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Top 10 Best VoIP Phone Reviews

best voip phone

The number one VoIP phone available in 2019 is the Polycom VVX 600, a reliable and practical business model, popular for its design and for being one of the easiest phones to use on the market. The Grandstream GXP2170 and GXV3275 place second and third with exceptional functionality and value for money.

Below we have listed a total of ten of the best VoIP phone models, based on features, ease of use and pricing. All of the phones on our list are sure to improve your office communications, especially for small businesses looking to expand and grow. The key benefits associated with VoIP phones vary from cutting costs to advanced functionality that can make both your internal and external communications more efficient and effective.

Our picks for the ten best VoIP phones are as follows:

  1. Polycom VVX 600
  2. Grandstream GXP2170
  3. Grandstream GXV3275
  4. Htek UC924
  5. Yealink SIP-T19P-E2
  6. Polycom SoundPoint IP Series
  7. Cisco 7900 IP Phones
  8. VTech VSP736
  9. Yealink T2
  10. Grandstream GXP1400

Read on for individual reviews of each office phone model. Using the list above you can also navigate directly to the model you’re looking for.

Polycom VX6 VoIP desk phone

1. Polycom VVX 600

Best all around & best for comfort

Editor Rating: 5 stars Price: $195  

The Polycom VVX 600 is an excellent example of a ‘business media phone’. It boasts a 4.3-inch gesture-controlled touch screen interface and even lets you manage your Microsoft Exchange calendar on the fly. This unit offers full HD voice quality (connection permitting), and some models come with a camera, supporting video calling and video mail.

Highlights

  • 4.3″ touch screen
  • Polycom HD voice
  • Voicemail support

Key Features

  • 16 line capability
  • Duel USB ports
  • Do not disturb function
Grandstream GXP2170 VoIP desk phone

2. Grandstream GXP2170

Best for information access

Editor Rating: 5 stars Price: $99

This Linux-based unit features 44 fully-programmable soft keys, and supports an extension module with 160 additional keys. The screen is large enough at 4.4”, but at only 480×272 pixels still doesn’t seem very sharp. It supports Bluetooth and has both USB and RJ-9 headset ports.

Highlights

  • 5 way conference support
  • LCD color display
  • Wall mountable

Key Features

  • Bluetooth compatibility
  • Plugin extensions available
  • 12 SIP lines
Grandsteam Gxv3275 VoIP desk phone

3. Grandstream GXV3275

Best for group calls

Editor Rating: 5 stars Price: $210

The Grandstream GXV3275 is an Android 4.2 based system, and runs a wide variety of Android apps that can be found at the Google Play store, accessed from right on the phone. The on board camera is rated at 1 megapixel, and features a privacy shutter, which is an extremely useful addition.

It offers Bluetooth as well as USB, SD, HDMI and a Plantronics-standard headset port.

Highlights

  • Up to 6 lines for 6 SIP accounts
  • Privacy shutter for camera
  • Wall mountable base stand

Key Features

  • Integrated bluetooth
  • HD wideband audio
  • RJ9 headset jack
Htek UC9242 VoIP desk phone

4. Htek UC924

Best for high-end features at low cost

Editor Rating: 5 stars Price: $90

A fantastic entry-level internet phone that will enable your small business to get online at a reasonable cost. The 3.5-inch color screen is both appealing and functional, with context sensitive actions. Users can connect a headset using the built-in RJ9 port, and 5-way local conferencing is also a standard feature.

Highlights

  • Two ethernet ports
  • Five-way conferencing
  • 3.5-inch color screen

Key Features

  • Compatible with RJ9 headsets
  • HD Voice speakerphone
  • 4 SIP accounts
Yealink SIP t19p e2 VoIP desk phone

5. Yealink SIP-T19P-E2

Best for budget

Editor Rating: 4.5 stars Price: $45

A budget single-line phone that might not have the thrills of other VoIP devices, but does offer great value. With a single SIP line, this is a phone best suited to environments with low call volumes. Despite the price tag, you can expect a decent suite of features, such as call hold, three-way conferencing, SMS and anonymous calling.

Models in this series

  • Single SIP line
  • Compatible with headsets
  • Desktop or wall mountable

Key Features

  • Low cost of entry
  • Local three-way call conferencing
  • 132×64 LCD screen
Polycom SoundPoint IP series VoIP desk phone

6. Polycom SoundPoint IP Series

Best for kitting out the office based on individual needs

Editor Rating: 4.5 stars Price: $70 – $520

The Polycom SoundPoint IP Series of desk phones are designed for small to large businesses, providing a range of high-quality solutions whatever the size of your enterprise.

Models in this series

  • 321 / 331 / 335 – basic enterprise phones
  • 450 / 550 / 560 / 650 – mid-range three- and four-line SIP phones
  • 670 – top of the range SIP phone with colour display

Key Features

  • Excellent sound quality, including HD in the 650 and 670 models
  • Simple, intuitive user interfaces
  • Can be supplemented with a number of expansion modules for busy attendants, reception desks and call centres
Cisco 7960 VoIP desk phone

7. Cisco 7900 IP Phones

Best for no fuss calling

Editor Rating: 4 stars Price: $200 – $500

Cisco’s 7900 Series of Unified IP Phones combine convenience and user-friendly capabilities with sophisticated feature rich options, including hi-fi wideband audio, color LCD displays and campus mobility on selected models, ideal for small to medium sized organizations. The range of features available help improve productivity and efficiency throughout an organization.

Models in this series

  • 7975G/7965G features include high-fidelity wideband audio and color LCD displays
  • 7945G feature high-fidelity audio and backlit color screens
  • 7943G features including high-fidelity wideband audio and high-resolution display
  • 7931G designed for functionality and ideal for commercial and retail environments

Key Features

  • Choice of greyscale and color displays, with LCD screens on selected models
  • Additional support for information services, including XML benefits
  • Dynamic softkeys for phone features and added functions
  • Wireless capability with selected models
  • High-fidelity wideband audio quality
Vtech VSP7736 VoIP desk phone

8. VTECH VSP736

Best for cheap conferencing

Editor Rating: 5 stars Price: $110

It may not have the features of some of the more expensive VoIP phones, but the VTech VSP736 has quite a few tricks up its sleeve, such as three way conferencing and the ability to record calls onto a micro SD card. The phones interface also has a good suite of troubleshooting options should you have problems.

Highlights

  • Call recording function
  • Three-way conference ability
  • Large LCD screen

Key Features

  • HD voice quality
  • 2 Gigabit Ether ports
  • Six SIP account
Yealink SIP T29G VoIP desk phone

9. Yealink T2 Series

Best entry-level phone

Editor Rating: 4 stars Price: $100 – $200

Yealink T2 Series VoIP phones are designed for small business users who need access to a range of features for everyday asks. The Yealink T2 series can meet the basic communication needs of businesses of all sizes however, and can improve workforce productivity and efficiency.

Models in the series

  • SIP-T29G high quality model with color display and HD technology
  • SIP-T28P top of range voice communications and large visual display
  • SIP-T27P feature packed SIP phone with wide functionality

Key Features

  • HD voice quality across range of models
  • Large high-resolution easy to use displays
  • IP PBX functionality
  • Gigabit Ethernet support
  • Range of telecoms functions
  • XML browser
Grandstream GXP1400 VoIP desk phone

10. Grandstream GXP1400/1405 HD

Best value for money

Editor Rating: 4 stars Price: $65 – $75

The Grandstream GXP series of VoIP phones are Linux based 2 line models designed for small-to-medium businesses. These phones feature superior HD audio quality, rich features and customizable applications to help users improve their overall communications process.

Models in the series

  • 1400 A feature rich 2 line phone with one SIP account
  • 1405 feature packed 2 line phone with two SIP accounts

Key Features

  • Linux based operating system
  • 2 lines with one or two SIP accounts
  • HD voice audio quality
  • Easy to use visual display

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How to Choose the Best Phone System for Your Small Businesses

Finding the right VoIP phone for your business is important, but its only half the journey when creating the best VoIP phone system – you also need to make sure your provider is the best fit for you too. Whether you're new to VoIP, or already have a relationship with a VoIP provider, it's important to check that you're getting the best deal.

New VoIP customers

We've scoured the market to bring you the top ten VoIP phones according to our research, above. But, if you don't already have a VoIP system set up, then your chosen VoIP provider could be able to recommend devices for you, tailoring its suggestions to meet your business needs. In fact, maybe you don't need to buy dedicated phones at all. One of the joys of VoIP is that it doesn't require dedicated hardware, with software solutions able to run on your computer, tablet or mobile, offering all the functions you'd expect from a phone, without the associated cost.

If you're looking to get started with VoIP today, your first port of call should be checking what VoIP systems a range of providers can offer you, and comparing solutions with pricing that has been curated for your business. You can do that right now, with our VoIP comparison form.

Existing VoIP customers

If you already have a VoIP system, but are looking to upgrade it, the best change you can make is to switch VoIP providers. The reason for this is that you could well find a better price than the one you are currently paying, and the upheaval will be minimal, as a new provider will likely be able to work with your existing hardware, as well as suggesting new devices to improve your set up, including software, phone handsets, headsets and more.

If you don't want to switch providers at this time, you can simply upgrade your equipment to some of the recommendations we've made above. VoIP phones are fairly agnostic, and most will easily slot in with your current set up. This means you can pick up the products on this page, offering great features such as video calling, touchscreens and conferencing, and easily integrate them into your business.

Whether you're new to VoIP, or have been using it for some time, the quickest way to get a better deal and save your company time and money, is to compare VoIP providers and find the one that most suits your business. Use our VoIP comparison form today to find the best price.


Frequently Asked Questions

What kind of phones do I need to provide my office with the best VoIP phone system?

There are four different types of VoIP phone system – which one to opt for depends on your business needs:

VoIP desk phone handset

Similar to a traditional desktop phone, except that is has the ability to connect to the internet for VoIP functionality.

In terms of VoIP devices, this is one of the simplest, and therefore one of the cheapest, making it good value for those that are looking to kit out their office with VoIP enabled devices but are concerned about the cost of wireless VoIP phones.

example of a voip desk phone handset from by polycom

Wireless VoIP phones for business

A VoIP phone with built in Wi-Fi or a DECT transceiver, which connects to a base station or access point. Cordless phones allow users to move freely around their workspace while on a call.

For extra flexibility, these can be paired with a headset to enable staff to keep hands free and remain mobile, while also speaking to clients.

wireless voip phone by yealink

VoIP Softphones for business

A software application can be installed onto a computer to equip the device with the ability to make and receive calls.

Alternatively, a mobile app can be used on your iPhone or Android device.

Softphones are particularly useful for remote workers and even call centers because they are relatively cheap to set up and run, as they can work with a wide range of equipment.

If your staff already have PCs or smartphones, chances are they can be set up with a softphone for their devices.

Typical VoIP interface

VoIP Conferencing phones for business

An IP conferencing phone can be used in a large business or conferencing facility where calls take place with multiple participants. Calls can be done via speakerphone, headsets, or even connected to a TV, with an added video stream. While the set up for these systems can be more expensive than a standard VoIP device, they can save companies money on sending staff to physical locations, and are useful for regular catch-ups between teams and departments, no matter where they're located.

VoIP conference phone

With so many options available, VoIP offers a workable and practical solution for many businesses and contact centers who need a fast, reliable and high quality communications system.

Read More: Best Cordless Office Phones – Top 10 VoIP Softphone Apps For Business – Top 10 Conference Phones

Which VoIP Provider is the best?

Finding the best VoIP Provider depends on the services your business requires, its size, and how much you're willing to spend. You can learn more about VoIP providers here.

In terms of most advanced features then best VoIP phone systems are part of a full Unified Communications system, which pulls together the services you use on a daily basis, such as messaging, email, calendar and so on, and makes them all work in unison. To compare voip providers head to head and get no-obligation price quotes fill our our form.

How much does a VoIP phone system cost?

VoIP phone systems vary in price depending on several factors, including the equipment you need, the features required, and the number of staff you have. You can expect VoIP to cost from around $10 to $60 per user per month, but the best way to get an accurate price for your company is to use our dedicated comparison form.


Verdict: VoIP Phone Systems for Small Business

Small business owners can often have trouble persuading potential customers that you can meet their requirements, when competing with more established companies. Voice Over Internet Protocol systems allow businesses to appear larger, and more professional, giving customers confidence.

A caller who receives an automated line with a range of options, before being put through to the right person, may have a more favorable impression of a company, compared to a customer whose call is simply picked up by a member of the team. Modern VoIP solutions can offer a virtual receptionist, video conferencing, call recording, screening and many more tools, which businesses can take advantage of to create a positive and trustworthy impression.

Compare VoIP providers today to find the best VoIP phone system, and modernize your business, improve your customer relationships, and get working in a smarter, 21st century way.

Compare VoIP provider quotes and find the best price for your small business.

About our links

By clicking to compare, you’ll receive quotes from various suppliers, tailored to the needs of your business. If you enter into a contract with a provider, we may receive a payment for the introduction. This helps Tech.co to provide free advice and reviews. It carries no additional cost to you, and doesn’t affect our editorial independence.

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Jack is the Content Manager for Tech.co. He has been writing about a broad variety of technology subjects for over a decade, both in print and online, including laptops and tablets, gaming, and tech scams. As well as years of experience reviewing the latest tech devices, Jack has also conducted investigative research into a number of tech-related issues, including privacy and fraud.