Finding the best VoIP phone system for your small business is an important task, especially if you’re looking to compete with larger, more established competitors. That's why here at Tech.co our expert team have spent hours researching phone systems from providers such as Polycom, Grandsteam and Cisco, to find you the best solution for your company.
During our analysis, we found that the best VoIP phone available is the Polycom VVX 601 — but we've also included other options below too, which could be a better choice depending on your needs and budget. The best VoIP phone system for your business will depend on your VoIP software provider, as well as the VoIP hardware you choose.
When you're ready to compare your options, the key to making the right choice is knowing exactly how the top VoIP phone systems compare, and how much they will really cost. We've made this easy too. Compare tailored quotes for your business needs with our simple comparison tool – it only takes a moment to fill out, and can help you to make an informed decision.
Top 10 Best VoIP Phone Reviews
The number one VoIP phone available is the Polycom VVX 601, a reliable and practical business model, popular for its design and for being one of the easiest phones to use on the market. The Grandstream GXP2170 and GXV3275 place second and third with exceptional functionality and value for money.
Below we have listed the ten best VoIP phone models available now, based on features, ease of use and pricing as well as taking into account popularity and user reviews. All of the phones on our list are sure to improve your office communications, especially for small businesses looking to expand and grow. The key benefits associated with VoIP phones vary from cutting costs to advanced functionality that can make both your internal and external communications more efficient and effective.
For a clear picture of how these phones stack up against each other, take a look at this handy table, which compares pros, cons, prices, and a number of other features.
The typical lowest starting price. The lowest price available for your business will depend on your needs.
Polycom VVX 601
Polycom VVX 301
Polycom CCX 600
Yealink SIP W52P
Best all around
Best for information access
Best for group calls
Best for high-end features at low cost
Best for budget
Best for Microsoft users
Best for no fuss calling
Best for built-in video chat
Best entry-level phone
Best value for money
Very comfortable to use
Supports Google Voice
Beautiful 7” TFT touchscreen
Microsoft Teams compatibility
Single sign-on without VPN
Runs Android 7.0
8 lines for great price
AC adapter not included
Only 480×272 pixel display
A bit expensive
Small, gray-scale display
Only two lines
No touch screen
Not the best video option
Only 3-way conferencing
Very small display
Using the list below, you can also navigate directly to the model you’re looking for. Our picks for the ten best VoIP phones are as follows:
The Polycom VVX 601 is an excellent example of a ‘business media phone.’. It boasts a 4.3-inch gesture-controlled touch screen interface and even lets you manage your Microsoft Exchange calendar on the fly. This unit offers full HD voice quality (connection permitting), and some models come with a camera, supporting video calling and video mail.
The VVX601 offers excellent ergonomic design, and is very comfortable to use, a feature which should not be overlooked. This model uses Bluetooth 2.1, has 2 USB2.0 ports for media and data, and an RJ-9 type headset port.
- 16 line capability
- Dual USB ports
- Do not disturb function
- 4.3″ touch screen
- Polycom HD voice
- Voicemail support
This Linux-based unit features 44 fully-programmable soft keys, and supports an extension module with 160 additional keys. The screen is large enough at 4.4”, but at only 480×272 pixels still doesn’t seem very sharp. It supports Bluetooth and has both USB and RJ-9 headset ports.
The Grandstream GXP2170 model features a full duplex speakerphone with excellent echo cancellation, and does support HD audio. It also supports Google Voice, internet radio and can stream stock, weather and currency updates on screen. It is a good choice for executive offices, but is probably ‘too much phone’ for many office workers.
- Bluetooth compatibility
- Plugin extensions available
- 12 SIP lines
- 5 way conference support
- LCD color display
- Wall mountable
The Grandstream GXV3275 is an Android 4.2 based system, and runs a wide variety of Android apps that can be found at the Google Play store, accessed from right on the phone. The on board camera is rated at 1 megapixel, and features a privacy shutter, which is an extremely useful addition. It offers Bluetooth as well as USB, SD, HDMI and a Plantronics-standard headset port.
The GXV3275 is a much more video-oriented offering, with a 7” TFT touchscreen (and an impressive 1024×600 resolution). The integrated speakerphone is of also of high quality allowing you to make conference calls with this model as well.
- Integrated bluetooth
- HD wideband audio
- RJ9 headset jack
- Up to 6 lines for 6 SIP accounts
- Privacy shutter for camera
- Wall mountable base stand
If the Polycom VVX 601 is a bit out of your price range, the company offers a wide range of other affordable options that might fit a bit better in your budget. The Polycom VVX 301, for instance, is a six-line phone system that offers a 3.2 inch non-touch LCD display, voicemail support, and voice activity detection, so everyone on the call sounds great when they're talking.
This is a good phone for those looking to populate an office with internet compatible models at low cost, yet still want a feature-laden model. Plus, if you're looking to go even cheaper, you'll find the Polycom VVX 250 and VVX 150 are virtually the same device, just with fewer lines, at four and two respectively.
- 3.2 in Backlit 8-level Grayscale graphical LCD
- Voicemail support
- Voice activity detection
A budget single-line phone that might not have the thrills of other VoIP devices, but does offer great value. With dual SIP lines, this is a phone best suited to environments with low call volumes. Despite the price tag, you can expect a decent suite of features, such as call hold, three-way conferencing, SMS, and anonymous calling.
The Yealink SIP-T21P-E2 is an affordable, powerful, easy-to-use executive-level phone with advanced multimedia capability, from an established manufacturer of IP phones. It's a big upgrade from previous models, particularly adding the second SIP account.
- Low cost of entry
- Local three-way call conferencing
- 2.3 inch LCD screen (132×64)
- Dual SIP line
- Compatible with headsets
- Desktop or wall mountable
If you're looking for a phone to integrate with your Microsoft Office 365 system, the Polycom CCX 600 integrates with Microsoft Teams and Skype. You'll get a 7-inch touch screen, as well as Bluetooth connectivity, two USB ports, and a powerful chip that enables advanced noise cancelling tech. For built-in video chat, you can upgrade to the Polycom CCX 700, although the best web conferencing software might be a better option for you.
This is a seriously updated, modern phone system with lots of features and a hefty price point to go with it. Make sure you actually need all these features before deciding to go with the Polycom CCX 600. Still, if your company relies on Microsoft Teams, it could be a seriously impressive addition to your business.
- Integrated WiFi
- Two USB ports
- HD Voice technology
- 7″ touch screen
- Two USB ports
- Bluetooth 4.2
Flexibility and ease of use are the name of the game for the surprisingly affordable Cisco 8841. With multiple deployment options, including hosted, on-premises, and even through Webex Calling, this device works great. Plus, with a 5-inch display and echo cancellation, you won't miss a call or a single word.
This is a delightfully affordable phone with lots of features that make it easy to make a call. No fancy touch screen, no unnecessary features. Just ease of use and compatibility with Cisco Webex.
- Single sign-on without VPN
- Compatibility with Cisco Webex
- Echo cancellation
- 5″ widescreen color screen
- Five-way navigation cluster
- Four context-sensitive soft keys
The Grandstream GXV3370 isn't just a phone; it's also a video conferencing tool, which explains its larger price tag. Running Android 7.0 and equipped with WiFi, Bluetooth, and camera (with privacy shutter) built in, this powerhouse phone offers 16 lines with 16 different SIP accounts.
The Grandstream GXV3370 is a great phone with a whole bunch of features, most notably video conferencing functionality built in to the device. Remember though, video conferencing can get tough on a phone system, which is why we recommend checking out some video conferencing apps if you can.
- 16 lines with up to 16 SIP accounts
- 7-way audio conferencing
- 3-way 720p 30fps HD video conferencing
- Runs Android 7.0
- Built-in WiFi and Bluetooth
- 7-inch touch screen
Yealink SIP W52P is designed for small business users who need access to a range of features for everyday asks. You'll be able to enjoy the cordless model for up to 10 hours without a charge, and the 1.8″ 128 x 160 TFT color display is great for such a small device and a smaller price point.
The Yealink SIP W52P provides excellent quality and functionality for a reasonable price. If you're a small business that needs a bit more flexibility in terms of where you call, this entry-level phone might be your best option.
- 10-hour battery life
- 4 simultaneous external calls
- 3-way conferencing
- 1.8″ 128 x 160 TFT color display
- 5 SIP accounts
- HD audio
The Grandstream GXP2135 is a sleek, comfortable phone system, with 8 lines, 4 SIP accounts, and an 2.8 inch color LCD display. This phone feature superior HD audio quality, rich features, and customizable applications to help users improve their overall communications process.
This next-generation IP phones give small and medium businesses access to superior sound quality and rich telephony features in a compact, affordable package.
- 8 lines and 4 SIP accounts
- 4-way conference calling
- Built-in Bluetooth
- 2.8 inch color LCD display
- 32 digital speed dial/BLF keys
- HD audio
After going through all those reviews, you might be wondering exactly how and why we chose these VoIP phones and how they ended up in this order. We take our research very seriously at Tech.co, which is why we have a strict set of metrics by which we judge the best VoIP phone systems for small businesses.
In order to give you the best idea of which phone systems are the best, we have weighed the difference between each on a number of metrics, including features, pricing, and popularity. We've even done a bit of digging into specific user reviews, so we can truly give you the best picture of what everyday users actually think.
How to Choose the Best Phone System for Your Small Businesses
Finding the right VoIP phone for your business is important, but its only half the journey when creating the best VoIP phone system – you also need to make sure your provider is the best fit for you too. Whether you're new to VoIP, or already have a relationship with a VoIP provider, it's important to check that you're getting the best deal.
New VoIP customers
We've scoured the market to bring you the top ten VoIP phones according to our research, above. But, if you don't already have a VoIP system set up, then your chosen VoIP provider could be able to recommend devices for you, tailoring its suggestions to meet your business needs. In fact, maybe you don't need to buy dedicated phones at all. One of the joys of VoIP is that it doesn't require dedicated hardware, with software solutions such as the softphone able to run on your computer, tablet or mobile, offering all the functions you'd expect from a phone, without the associated cost.
If you're looking to get started with VoIP today, your first port of call should be checking what VoIP systems a range of providers can offer you, and comparing solutions with pricing that has been curated for your business. You can do that right now, with our VoIP comparison form.
Existing VoIP customers
If you already have a VoIP system, but are looking to upgrade it, the best change you can make is to switch VoIP providers. The reason for this is that you could well find a better price than the one you are currently paying, and the upheaval will be minimal, as a new provider will likely be able to work with your existing hardware, as well as suggesting new devices to improve your set up, including software, phone handsets, VoIP headsets and more. Check out the table below to get a better idea of the providers available on the market today.
The typical lowest starting price. The lowest price available for your business will depend on your needs.
Relative score out of 5
BEST FOR SMALL BUSINESS
Very easy to set up and scale as necessary.
No contracts, keep your number and work from anywhere.
Trusted by 2.4 million worldwide customers
Unlimited Calls in U.S. & Canada
Available through a proprietary, purpose-built cloud
Option of unlimited or global extensions
Phones and hosting service integrated
Customized collaboration tools
Instant Chat Functionality
Integrates with Microsoft Office, Google and others
If you don't want to switch providers at this time, you can simply upgrade your equipment to some of the recommendations we've made above. VoIP phones are fairly agnostic, and most will easily slot in with your current set up. This means you can pick up the products on this page, offering great features such as video calling, touchscreens and conferencing, and easily integrate them into your business.
Whether you're new to VoIP, or have been using it for some time, the quickest way to get a better deal and save your company time and money, is to compare VoIP providers and find the one that most suits your business. Use our VoIP comparison form today to find the best price.
Verdict: VoIP Phone Systems for Small Business
Small business owners can often have trouble persuading potential customers that you can meet their requirements, when competing with more established companies. Voice over Internet Protocol systems allow businesses to appear larger and more professional, giving customers confidence.
A caller who receives an automated line with a range of options, before being put through to the right person, may have a more favorable impression of a company, compared to a customer whose call is simply picked up by a member of the team. Modern VoIP solutions can offer a virtual receptionist, video conferencing, call recording, screening and many more tools, which businesses can take advantage of to create a positive and trustworthy impression.
Compare VoIP providers today to find the best VoIP phone system for your specific needs — modernize your business, improve your customer relationships, and get working in a smarter, 21st century way.
VoIP desk phone handset
Similar to a traditional desktop phone, except that is has the ability to connect to the internet for VoIP functionality.
In terms of VoIP devices, this is one of the simplest, and therefore one of the cheapest, making it good value for those that are looking to kit out their office with VoIP enabled devices but are concerned about the cost of wireless VoIP phones.
Wireless VoIP phones for business
A VoIP phone with built in Wi-Fi or a DECT transceiver, which connects to a base station or access point. Cordless phones allow users to move freely around their workspace while on a call.
For extra flexibility, these can be paired with a headset to enable staff to keep hands free and remain mobile, while also speaking to clients.
VoIP Softphones for business
A software application can be installed onto a computer to equip the device with the ability to make and receive calls. Alternatively, a mobile app can be used on your iPhone or Android device.
Softphones are particularly useful for remote workers and even call centers because they are relatively cheap to set up and run, as they can work with a wide range of equipment. If your staff already have PCs or smartphones, chances are they can be set up with a softphone for their devices.
VoIP Conferencing phones for business
An IP conferencing phone can be used in a large business or conferencing facility where calls take place with multiple participants. Calls can be done via speakerphone, headsets, or even connected to a TV, with an added video stream.
While the setup for these systems can be more expensive than a standard VoIP device, they can save companies money on sending staff to physical locations, and are useful for regular catch-ups between teams and departments, no matter where they're located.
With so many options available, VoIP offers a workable and practical solution for many businesses and contact centers who need a fast, reliable and high quality communications system.
In terms of most advanced features then best VoIP phone systems are part of a full Unified Communications system, which pulls together the services you use on a daily basis, such as messaging, email, calendar and so on, and makes them all work in unison. To compare voip providers head to head and get no-obligation price quotes, fill out our form.
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