September 21, 2018
The best Microsoft-integrated CRM and ERP applications.
Microsoft doesn’t need an introduction: Since the 1970s, the Microsoft powerhouse has become the typical underlying system of legacy enterprises everywhere, and at over 4.25M users, their CRM is no exception. Any Microsoft-friendly business should look to Microsoft Dynamics when adding or expanding their customer support. The Dynamics suite streamlines business operations and customer relation, is functional and remains well-priced for the industry.
Serves any size company
Prices around industry average
Free trials available
What Is Microsoft Dynamics CRM?
The Microsoft Dynamics suite of cloud-based applications covers both customer relationship management (CRM) and enterprise resource planning (ERP), with the stated goal of breaking down any silos between the two types of business software to better streamline a company’s processes.
If your team is steeped in Microsoft applications or needs to seamlessly bridge CRM and ERP, Microsoft Dynamics is a great CRM choice. It’s worth noting that the Dynamics user interface has been criticised by some users for a lack of intuitive design and structure: The Save button, placed on the bottom right-hand corner, can be tough to find, while the system overall can load slowly at times. In addition, the range of third-party integration is limited, though Microsoft applications including Outlook, Lync, SharePoint, OneNote, Word can all be seamlessly integrated.
ERP applications are designed to aid specific industries, including retail and finance, as well as to attract the best talent to your company through streamlined outreach and onboarding. This review largely discusses the features, support and pricing for the CRM applications below, while touching on the ERP services when relevant.
In This Review:
Compare Costs on CRM Software With a Quote In Moments
Video: Microsoft Dynamics Overview
This video displays an overview of the goals behind the Microsoft Dynamics suite, explaining in their own words how the company believes the digital revolution is a transformational era that requires equally transformational technology.
Support & Training
See how Microsoft Dynamics compares
to other leading CRM software providers.
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