Salesforce just announced price hikes for a range of products, including the popular work messaging app Slack alongside staples like Sales Cloud and Service Cloud.
On average, the price hikes will be about 6% higher, according to the announcement.
The new prices will go into effect at the start of August this year. Are you subscribing to one of the products that will see a price jump? If so, you may want to lock in a few years of the current price to save a little money.
What Products Are Increasing in Cost?
Salesforce hasn’t cited all the exact price increases that are coming on August 1, 2025, but it has announced the specific plans that will be impacted.
- Enterprise Editions and Unlimited Editions for:
- Sales Cloud
- Service Cloud
- Field Service
- “Select Industries Clouds”
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For the above plans, prices will increase an average of 6%.
Prices will remain the same for the Salesforce Foundations, Starter, or Pro Editions.
Slack Business+ Plan Hikes Costs by $2.50 Per User Per Month
Salesforce completed its $27.7 billion purchase of the workplace communication app Slack back in 2021. Now, it’s announcing some changes. More specific numbers are available for Slack’s new pricing, in contrast to the updates that the Salesforce Clouds will be getting. Here’s what to know.
- Slack Business+ plan pricing will increase to $15 from $12.50 per user per month
- A new Enterprise+ plan will debut, for a custom price
The Free plan will stay free, and the Pro Slack plan will stay the same price.
AI Updates Are Coming as Well
Salesforce users may be able to lock in their old prices with an annual or multi-year contract, but Salesforce has not yet confirmed if price changes will be effective across all existing plans when they arrive on August 1, 2025, or if they will only impact new users or subsequent subscription renewals.
AI tools are a big focus of the feature updates that will roll out alongside the new prices, with all Slack plans (even Free) set to get new AI features.
“Empowering every employee with AI isn’t just an advantage — it’s a strategic imperative for driving customer success. At Salesforce, we’re committed to putting our customers at the forefront of innovation and making it easy to give every employee access to the best AI and agentic tools.” -Salesforce
Agentforce add-ons and Agentforce 1 Editions are already generally available for the big Salesforce products that are getting price hikes soon (Sales Cloud, Service Cloud, Field Service, and Industries Clouds). These Agentforce tools are replacing the Einstein add-ons that users would previously rely on for AI help.
