April 18, 2019
A robust, highly customizable performance management service.
Namely provides a software solution for companies that marries performance management with HR, payroll, benefits, and other tools. It offers the basics of performance management – reviews, goals, and detailed analytics – as well as a function for tracking a custom review cycle.
The software is built on an open API that makes it easy to add third-party vendor integrations, dozens of which are available through an app marketplace. This extra flexibility is a big selling point for the service.
Serves small and mid-size businesses
What Is Namely?
Headquartered in New York City with a handful of offices across the U.S., Namely is a human resources software company that offers a suite of services including payroll, benefits and performance management, as well as HR services. This review takes a closer look at Namely's performance management tools, as part of Tech.co's reviews of the top performers in this market category.
Namely raised a $30 million round in 2016. Its software is designed for mid-sized companies (best for those with between 15 and a few hundred employees, to be specific). The service is also best for those in need of an all-in-one solution, given the broad range of capabilities it offers.
If that sounds like a fit for you, read on for our full review, which covers Namely performance management's core features, support team, and pricing.
In this guide:
Namely's software interface offers a top menu bar with three main categories: People, Teams, and Company. Open the People tab and you'll be able to access Namely's performance management tools, which cover the main features mentioned here.
Managers can establish their custom version of a review cycle, which tracks all employees, noting which percentage of the company has reached set milestones in the review process. Some may not have started, while others are in progress or awaiting a final signature. Below, employees are listed by name, type of review, progress, and their review due date.
Thanks to this cycle, managers can see at a glance how close the entire company is to completing their employee reviews, and can jump to any given individual review just as easily.
Employees, meanwhile, can fill out their own self reviews through an online form in the Namely interface, saving when needed and submitting in their own time. The review formats are customized by talent management to suit the specific company.
Employees can also establish individual goals with the guidance of their team lead or manager. Overall progress can be marked with a sliding bar, while the target date, completion date, weighted importance of the goal, and any relevant comments remain visible on the same page – ensuring employees and their managers stay in communication throughout.
Namely's analytics features can help a company's leadership team better understand their organization's performance metrics. Data from the business' performance reviews can be easily extracted and used by managers to better understand and inform their compensation or succession plans.
Namely Connect Marketplace
Thanks to Namely's open API, the service allows its users to add plenty of third-party vendors, making the service very customizable – if Namely can't meet all your performance management needs, it'll offer access to a service that can. All these partners are available through Namely's online Connect Marketplace.
On the performance management side of the marketplace, integrations are available for services including Lattice, Culture Amp, 15Five, Litmos, Lessonly, Fond and Bonusly.
Video Highlight: All-in-One Product Tour
Performance management is just one piece of the puzzle when it comes to operating a growing business. This video takes you on a quick tour of Namely's biggest benefits, from rapid onboarding and ongoing performance tracking to customized employee review cycles and an automated payroll system. Don't miss the charts and graphs that come along with Namely's reporting features.
Namely offers dedicated and ongoing 24/7 support and training to its clients through phone and email, with a live chat function available to all on the website.
Namely also offers an online library of eBooks, guides, and webinars, as well as a section for developers to access the service's API documentation. Offline, Namely throws locally-based events, and offers certification credits that can be earned at these in-person events (as well as webinars).
Support & Training
Phone hours: 24/7
Email hours: 24/7
Online community forum
Namely offers its software through a subscription that charges a set amount per user per month, with a one-time per-user implementation fee charged up front. However, Namely doesn't make its exact prices public, and instead points potential clients towards a free live demo of its software. According to some reports, you can expect to pay between $15 and $25 per employee monthly.
Live demos of the software can be scheduled, though no free trial is offered.
Namely stands out thanks to its open API and customizable nature, as well as the breadth of features it offers and needs it covers. If you're solely looking for performance management software, it might even be overpowered. However, if you need an all-in-one service to cover payroll, onboarding and reporting as well as performance management, it's a Tech.co recommended choice.
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