GoTo Meeting Review

Recording & Transcription

Most businesses will want to keep a record of what was said during a meeting. It keeps everyone accountable and maintains a trustworthy written timeline of business decisions. But keeping notes during a fast-paced video conference can be a pain, making GoTo Meeting’s auto-transcription functionality one of its best features.

When you need to document a meeting, hit the record button to save the video and audio from that meeting. You can pick the file location of the saved video from your preferences page. GoTo Meeting’s AI program, Smart Meeting Assistant, will create an easily searchable transcription of the meeting as well.

The downside here is that you’ll only access these abilities with the Business plan, not the Professional one.

Screen Sharing

If you’ve ever tried to describe a flowchart to anyone, you’ll likely appreciate the screen sharing feature. With it, the organizer can share their own screen, letting participants see their charts and illustrations.

The organizer can choose whether to share their main screen or a second one, and can pick a specific application to share (like PowerPoint or a web browser) rather than just the entire screen.

Mobile Conferencing

The need for a video meeting doesn’t mean all participants need to sit at their desktop for the entire conference. The free GoTo Meeting app can be downloaded for iOS, Android and Windows Phone, and lets any participants join with full functionality from their mobile device.

Security Compliance

All of GoTo Meeting’s HIPAA-compliant software packages come with the same built-in security features. Every interaction is protected with goverment-grade AES-256 Bit encryption, and your information is stored in SOC2-certified data centers.

They’ve also recently adapted risk-based authentication, so any suspicious or unusual login attempts will be duly flagged, and offer single sign-on functionality.

Workflow Integration

All of GoTo Meeting’s plans include a variety of integrations to further streamline a business’s operations by making a video meeting feel as effortless as an in-person face-to-face.

The Office 365 plugin is a popular option, letting operations that run on Microsoft’s wares quickly schedule, manage, and join video meetings without leaving their calendar. A Google Calendar plugin does the same for businesses that have opted for G-Suite rather than Office 365, and a Salesforce integration lets organizers and participants jump into meetings from their Salesforce interface.

Finally, a recent addition is the Slack meetings integration, which opens a video conference from within a business Slack account.

GoTo Meeting vs GoTo Webinar

GoTo Meeting and GoTo Webinar offer different features intended for different purposes. If you’re training your employees or offering a presentation to potential clients, you’ll want GoTo Webinar. But if you’re hosting a general meeting in which everyone has the chance to talk, you’ll want GoTo Meeting.

So what’s the difference in functionality between hosting an online meeting and hosting a webinar? GoTo Meeting lets everyone share documents or share their screen, allowing for interactive participation from all. In contrast, GoTo Webinar has one screen, shared by the presenter, while all participants can communicate just through audio or by answering poll questions. This makes GoTo Webinar best suited for marketing, training, or internal one-way briefings.

GoTo Room Video Conferencing Equipment

What is Go ToRoom?

GoTo Room is GoTo’s all-in-one hardware and software bundle, designed for companies with a need for a conference room dedicated to video calls. Dedicated rooms for businesses’ conferencing services are an increasingly common requirement in today’s global economy, and the GoTo Room bundles are available in a few different varieties.

One GoTo Room kit includes a computer, an audio input like a headset or microphone, a webcam, and the GoTo Meeting conferencing software. You’ll get different bundles for different sizes of conference room, or through two different hardware provider brands, Poly and Dolby Voice.

Do I Need GoTo Room?

If you already have all the conferencing room hardware you need, than there’s no need for a GoTo Room bundle. Instead, check out the “InRoom Link” add-on for a GoTo Meeting plan — it’ll let you join a normal GoTo Meeting online meeting with most pre-existing conferencing equipment.

GoTo Room Cost

Costs for GoTo Room bundles are determined on a case-by-case basis, so you’ll need to get a quote to determine how much your specific hardware costs and subscription fee will add up to.

Set Up and Customer Support

Customers across all plans will receive 24/7 phone and email support from live representatives, as well as live and on-demand training.

In addition, qualified accounts on the Enterprise plan will be assigned a dedicated customer success manager to ensure the adaptation process goes smoothly, in addition to any custom onboarding and training that may be needed.

GoTo Meeting Alternatives

You’ve learned a lot about GoTo Meeting so far, and we’ll be the first to admit that it isn’t for everyone. Yes, we believe it’s the best option available, but there are plenty of other fish in the sea when it comes to your video conferencing needs.

From popular platforms like Zoom and Google Meet to business options like Webex and Lifesize, you’ll be able to find exactly what you’re looking for, given the massive size of the industry. Take a look at the table below to get a better idea of what these platforms offer to businesses like yours.

GoTo Meeting vs Google Meet

GoTo Meeting is a great business option, but we have to admit that Google Meet has some serious power behind its platform as well. For one, the Google Meet free plan is decidedly robust, allowing for 250 participants for up to 60 minutes, compared to GoTo Meeting allowing only 3 participants for 40 minutes.

Still, GoTo Meeting has a bunch of business features that are little more useful, but the paid version of Google Meet, dubbed Google Workspace, allows for a lot more, including access to the massive family of Google apps, like Gmail and Google Calendar.

GoTo Meeting vs Zoom

Zoom is obviously another great alternative for video conferencing, although it’s not particularly aimed at businesses, unlike GoTo Meeting. It’s definitely easy to use and offers some pretty hefty security after botching it at the beginning of the pandemic. Seriously, its end-to-end encryption is something even the best platforms don’t offer.

Still, we’d largely recommend GoTo Meeting over Zoom for your business, as it offers more features on that end and is very slightly more affordable when it comes to paid plans. The cheapest GoTo Meeting plan is only $12 per user per month, whereas Zoom’s cheapest plan is $12.32 per user per month (although Zoom also has a free plan if you don’t want to spend a cent).

Frequently Asked Questions