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Lifesize Cloud Review

January 10, 2019

6:34 am

Lifesize Logo
  • Established: 2003
  • HQ: Austin, TX
  • High quality audio and video
  • Impressive interoperability
  • 24/7 customer support

High quality video conferencing software, with interoperability that sets it apart

A modern workplace needs a high quality web conferencing software, and that's exactly what Lifesize Cloud brings to the table. From crystal clear audio and stunning video to serious interoperability and seamless integrations, tens of thousands of organizations have used Lifesize to bring their team closer to together.

Founded in 2003, Lifesize has been bringing their video conferencing solutions to businesses for more than a decade, and none of them are as easy to use than their software. Between the comprehensive interface and the award-winning app, communicating with employees is a breeze with Lifesize.

  • Solutions for Small to Medium-sized businesses
  • Integrates with Cisco, Skype for Business, Avaya, Polycom, Radvision, and Microsoft Lync
  • Customers include Netflix, Yelp, LinkedIn, eBay, and Major League Baseball

Video conferencing is no longer about just talking to your team. Like other web conferencing software, Lifesize comes with a wide range of helpful features, like screen sharing and video recording, that will make communicating needs, establishing goals, and analyzing data that much easier for employees and managers alike.

Pricing for Lifesize is based on how many users will take advantage of the software on a monthly basis. The three different pricing plans, Mini, Small, and Medium, offer between 25 and 250 users, with added features at each tier.

If you're not entirely sure from our Lifesize Cloud review alone, you can take advantage of the 14-day free trial to test out all their handy features. It gives you access to unlimited meeting rooms, Skype for Business interoperability, 50-way group calling, and more.


In This Review:


Lifesize: Core Features

With 1080p video capturing up to 60 frames per second, Wideband HD audio that is crystal clear, interoperability between Android, iOs, Google Chrome, Internet Explorer, and Microsoft Edge, and a whole lot more, you'll be set up for success when you install Lifesize. Check out some of the other core features below:

Click-to-Call

Lifesize App

No searching for numbers, no scouring through old notes for a PIN code. Lifesize allows users to simply click on the names of their coworkers to immediately launch a meeting in seconds. There's even an integrated search-based inventory that makes calling meetings at large companies that much easier.

Screen Sharing

There's nothing harder than trying to explain a concept to a coworker without being able to show them your screen. Fortunately, Lifesize provides simple screen sharing option for all users. You can even choose to share your whole screen or just a single app for a more comprehensive experience.

PSTN Audio Conferencing

Having a local number can be helpful for dealing with regional clients, customers, and coworkers, and let's be honest, you can't always get on a video call. That's why Lifesize provides the option a local dial-in number, available in more than 60 countries.

Record and Share Meetings

Not everyone can attend every meeting. Fortunately, with Lifesize, you'll be able to record meetings and share them with other employees in the click of a button. Their Record and Share feature makes it easy to send information to team members who had conflicting appointments for the live event.

You can also stream meetings to create video events available for up to 10,000 concurrent viewers.

External Guests

If you need to video conference with clients, Lifesize provides unlimited guest invitations to make the process seamless.

Lifesize Screen Share

Just have them download the Lifesize WebApp to their browser, and they'll be set up to video conference in no time with your code.

Conference Analytics

Understanding how your team communicates can help you improve productivity. With Lifesize, you'll be able to track calls made, average meeting length, and a wide range of other helpful data sets that can aid in enhancing your business.

Security for All

Most meetings are filled with important company information that you don't want floating around the internet, which is why Lifesize makes security a priority. Their software utilizes the IBM Cloud network to connect employees through secure and encrypted calling using AES-128 (Advanced Encryption Standard). Plus, with 16 data centers across the globe, you'll also have safe backups and fail-safes for your information.

Interoperability and Integration Options

Being able to use any device for your video conferencing needs is one thing. But Lifesize takes it even further by making their software completely interoperable between mobile operating systems and desktop browsers.

Additionally, Lifesize integrates seamlessly with a wide range of other software so you won't have to double up on work. The software works with Skype for Business, Slack, HipChat, IBM SameTime, and other third party apps, as well as select Cisco and Polycom devices.

Calendar Synchronization

Thanks to the serious interoperability of Lifesize, you'll never have to input a meeting into your calendar twice ever again. Not only will your calendar be all set up, you'll also get notifications and screen prompts when meetings are about to start.

Lifesize Mobile App

The modern world is mobile, which is why having an app for your conferencing software is no longer an added benefit, but a dire necessity. Luckily, the award-winning Lifesize mobile app allows you to make calls, chat, and conduct conferences, and attend meetings, all from your smartphone. Some reviewers have criticized the app as “unsophisticated”, but the upside of this is that it works the same across all operating systems, so you won't need a training class just to figure it out.


Lifesize Video Conferencing Equipment

lifesize hardware options

Lifesize boasts some of the most comprehensive video conferencing software on the market, but if you don't have the hardware to back it up, you aren't going to be conferencing any time soon. Fortunately, Lifesize also offers conferencing equipment to assuage your concerns.

The Lifesize Icon series consists of a range of conference room solutions equipped with HD video cameras for small, medium, and large meetings. The Lifesize Icon 400, for example, is the perfect small team video conferencing solution, with a 1080p camera that mounts easily to cupboards and wall mounts and easy plug-and-play functionality with TVs and other displays.

Lifesize video conference hardware options come with a variety of specific features, from 10x zoom to smart framing sensors. They also have audio-only solutions with background noise-cancelling technology, and HD audio capabilities.

The Lifesize Camera 10x is the best solution for larger meetings with individual participation. This Full HD 1080p camera can capture up to 60 frames per second handle low-light environments flawlessly, and yes, can zoom in times ten without issue. The Lifesize Camera 10x works with the Lifesize Icon 600 and Icon 800.

Lifesize Share: Wireless Screen Sharing

Have you ever found yourself searching for the right cord or cable to share media during a meeting? That's why Lifesize developed Lifesize Share, a simple, wireless solution that lets users easily share presentations, content, and other media without plugging anything in.

Once you've installed the platform, you'll be able to see all your potential sharing devices, as well as all the options you have for sharing, from a single app to your whole screen. Take a look at this video for Lifesize's own overview of the features.


Set Up and Customer Support

If you're technologically inclined, setting up a new video conference software should be easy. But if you're not, it can be a pretty stressful task. Luckily, Lifesize comes with 24/7 customer support, so you'll be able to convey any concerns about your setup, day or night, in any time zone.

In addition to helpful representatives, Lifesize provides informative documentation about all of their software and hardware products, as well as in-depth online training videos and certification program information to make sure you know what you're doing.

Support & Training

Support options

  • Ticket submission
  • Virtual community 
  • Live chat help

Training options

  • Online training videos
  • Virtual product manuals
  • Virtual courses


Lifesize Plans and Pricing

Having the right software for your business needs is imperative, and Lifesize has a plan for all of them. With three pricing options, Mini, Small, and Medium, ranging in price from $16 per user per month to $23 per user per month, you can get exactly what you need out of the software without paying extra.

Each pricing plan offers increasingly premium features as you pay more, with the number of users, phones, sharing devices, meetings, and other features increasing along with them. Depending on which features you want, you can also customize your plan with specific odds and ends to match your particular needs.

PriceEquipment
Included
UsersMeeting
Rooms
Sharing
Devices
Skype for
Business
Unlimited Audio
Conferencing
Unlimited
Recording
Mini Bundle$16/user/monthOne Icon 4002510
Small Bundle$19/user/monthTwo Icon 450s125102
Medium Bundle$23/user/monthFour Icon 450s
+ one Icon 600
250505

All three of the pricing plans available through Lifesize require an annual contract, so it would be wise to take advantage of their free 14-day trial period to decide whether or not it will work for your business.

It's worth noting that these price plans are just a starting point. Each one of these plans and prices will be tailored to your company, so getting a quote today is a good move. Then you'll have the detailed information you need to choose Lifesize when the time is right.


Lifesize Cloud Review: Final Verdict

If you're looking for a comprehensive, feature-rich video conferencing software that also provides hardware options, Lifesize is a great decision. You can customize your plan to pay for the features you want without spending too much on the ones you don't, and their helpful customer support will make sure it all works swimmingly.

The only meaningful complaint against Lifesize is that their chat function is less than robust, but that should hardly be a dealbreaker for a video conferencing software with this many bells and whistles. Lifesize is secure, easy-to-use, and works well with other programs, which makes it a no-brainer.

Upgrade your business communications with video conferencing and more.
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Conor is the Senior Writer for Tech.co. For the last four years, he’s written about everything from Kickstarter campaigns and budding startups to tech titans and innovative technologies. His extensive background in stand-up comedy made him the perfect person to host tech-centric events like Startup Night at SXSW and the Timmy Awards for Tech in Motion. You can email Conor at conor@tech.co.