How to Choose a VoIP Provider for Small Business Communication

February 21, 2015

12:00 pm

Traditional telephone services can turn out to be quite costly, especially if you use them to satisfy the demands of a small or medium-sized business. Thankfully, now small business owners can choose from a number of options when it comes to voice communication, and we are pretty sure that traditional telephone services are one of the last entries on the list.

Instead of spending tons of money on such services, you can opt for the much more affordable, modern and reliable Voice over Internet Protocol (VoIP) systems. They use the modern high-speed internet to deliver crystal-clear sound quality, reliable communication channels, and a wide range of great features that will certainly match the requirements of any small business. However, how do you choose the right VoIP service provider for your company? Keep on reading to see 7 VoIP providers for small businesses.

Nextiva

Nextiva is one of the most reputable and inexpensive VoIP providers that offer services for individuals and small businesses. Their plans are very flexible and you can easily scale them up or down, depending on your needs for specific periods. The service has many great advantages, including:

  • Unlimited faxes & calls
  • High Definition Quality
  • You Preserve Your Existing Numbers
  • Full Tech Support
  • A Wide Range of Customization Options

Nextiva’s services are characterized with low prices, and the fact that they don’t include set-up fees or contract obligations. The monthly subscription plans range between $19.95 and $29.95, but they are subject to negotiation.

RingCentral

RingCentral is one of the largest providers of VoIP services for small businesses. They have thousands of customers from all around the globe, and so far the reviews of their services have been nothing short of perfect. Their plans offer great value for money, and thanks to their flexibility, they are an excellent choice for any business that needs scalable VoIP services. Apart from these top PBX providers, you can compare & analyze the reviews of best virtual PBX services in order to select the most suitable option for you according to your budget & business preferences.

Some of the greatest advantages of their services are the unlimited calling and faxing options, as well as the free mobile application available for both Android and iOS. Other features of RingCentral’s services are the call management and phone system administration, the US-based technical support, and the ability to integrate your VoIP services with Microsoft Outlook, Office, Google, Box and Dropbox. The prices of their services are a bit higher than the average, and you can end up paying from $24.99/month up to $44.99/month.

Vonage

Vonage’s services can be a bit more expensive than usual, but they offer the most flexible VoIP service plans you can find. Their prices start from $14.99/month and can go up to $39.99/month. Of course, depending on your needs the monthly fee may be higher or lower, so the final price is subject to negotiation.

The cheapest plans don’t include unlimited calls and faxing, but instead every minute of calling is charged with a fixed price. The more expensive plans on the other hand include unlimited minutes and are more suitable for small businesses that are looking for the best alternative to traditional telephone services.

Jive

Jive is a fairly new company that is still gathering customers and improving their VoIP services. Because of their young age, they offer some of the best prices you can find, so we strongly advise you to give them a try, especially if your budget is tight and you are looking for innovative and affordable VoIP solutions.

Some of Jive’s leading features are Voicemail-to-email, call analytics, virtual fax system, free call recording, unlimited calling and unique, personalized dial plans. With prices starting from $21.95 per device, they are one of the best choices for small-sized companies that want the perfect alternative of traditional telephone services.

8×8

8×8 offer all-in-one communication solutions that will certainly be appreciated by business owners who are looking for a complete package to match all their needs. 8×8’s phenomenal subscription plans are paired with a wide range of amazing features that turn their VoIP services into the most desirable on the market at the moment.

8×8’s systems give you the ability to combine all your devices into one communication system that provides you with all the services you may need. The best part about their offer is that it is very flexible and you get to choose every single parameter of your VoIP service plan.

Corvisa Cloud

Corvisa Cloud offers an easy-to-manage VoIP system that will certainly meet the requirements of most small businesses. With a guaranteed 99.99% uptime, affordable prices, and great terms and conditions, their offers are among the most attractive you can find.

The technical support is of the highest quality, and you can rest assured that you’ll never have any problems running or administrating your communication system. Call transferring, call recording and voicemail-to-email are just some of the extra features supported by Corvisa Cloud’s services. As for pricing, you can get more information by contacting their US-based support team. All of their payment plants are flexible and negotiated with each individual client.

VoIP Studio

VoIP Studio’s services are characterized with unmatched quality and flexible subscription plans that will definitely meet the needs and budget of any small business. Their communication systems include virtual phone numbers, unlimited internet calls, fixed low-cost telephone calls and 24/7 US-based technical support.

Their system also offers seamless integration with Sales Force, Sage Act and Microsoft CRM, so it is the perfect solution for small businesses. Their subscription plans can be tailored to meet the needs of every client, so don’t hesitate to contact their support staff if you’d like to receive a personalized offer. Their regular prices start from €3.99/month and can go up to €29.99/month.

Virtual PBX is a popular choice for small businesses today & are being preferred over hosted PBX for certain benefits. So we would like to recommend you to compare best virtual PBX services before you choose one for your business.

 

Image credit: Flickr/Roland Tanglao

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Victoria Heckstall is a professional writer who specializes in internet marketing and business topics.

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