September 25, 2018
Strong core CRM features at a great price.
Apptivo CRM offers all the core features businesses need: It stores customer data, manages sales and billing, and hosts a help desk. Better still, it comes at one of the lowest prices in the CRM industry, making it an attractive pick for cost-efficient managers. The company’s broad reach — it’s used by more than 150,000 businesses over 194 countries — speaks for itself.
Serves any size company
Prices below industry average
Free trials available
What Is Apptivo CRM?
Apptivo’s cloud-based suite of CRM apps focuses on three main customer relation management goals: Managing contacts, automating sales tasks, and providing customer support. All apps are hosted on the main Apptivo platform, and are offered as a package in four tiers rather than on a per-app basis. In other words, the lowest tier offers all the apps, though with limited functionality. By allowing customers to avoid per-app subscriptions, Apptivo highlights the interdependence of its apps.
The lowest tier, Starter, is offered for free and offers a broad range of CRM features, but comes with such limited functionality that your business will likely need to upgrade to the Premium or Ultimate plans in order to benefit from the service. A fourth plan, Enterprise, offers every feature available with unlimited users, storage and tools,
Add-on integrations can be added to any plan, and migration options are available for companies already using CRMs from vendors including Salesforce and Act.
Here’s our review breaking down the four Apptivo CRM service plans that companies should consider.
In This Review:
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Video: Apptivo Overview
This video lecture gives a high-level look at the Apptivo platform and the CRM software service it provides. It explains how the CRM serves as a central data hub, an organizational system for prioritizing deals, and a help desk that quickly processes customer inquiries. The (lengthy) video goes on to cover these highlights in more depth, but its first three minutes provide the big picture.
See how Apptivo compares to Salesforce in our guide to the Best Salesforce CRM Alternatives
Support & Training
24/7 Email (depends on plan)
24/7 Phone (Depends on plan)
24/7 Live chat
Documentation and manuals
See how Apptivo compares
to other leading CRM software providers.
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