Pest infestations are no laughing matter. Whether its termites, cockroaches, wasps, or a family of rats, a household or business suffering from a pest infestation is understandably stressed, upset and keen to see the problem addressed professionally. When dealing with a pest control specialist, they'll want to know they're in safe hands. That's why running the right software for your pest control business so important.
If you've any experience dealing with infestations, you'll know that pest control requires more trust and workflow efficiency than plenty of other businesses. After all, your customers are often handing their entire homes over to you, which means mistakes are going to cost you a lot more time and money. And with the pest control industry growing fast, getting it right now is more important than ever, to beat your competition.
Fortunately, there are a number of helpful pest control business software services that can make running your pest control business a breeze.
To cut to the chase and compare prices now, use our pest control software comparison form.
Top 10 Pest Control Business Software Providers
- HouseCall Pro – an industry-leading field service management software supplier
- PestaRoo – a smaller company with an exclusive focus on pest control field service software
- ServSuite by Service Pro – a customizable field service option with marketing features built-in
- GorillaDesk – a field service software for any size company with top-rated customer support
- PestRoutes – automation-focused field service software designed for pest control companies
- Verizon Connect Field Service Dispatch – an industry-leading, easy-to-use service only available as an add-on to Verizon Connect Reveal
- Smart Service – a mobile-optimized field service software that acts as a direct add-on to Quickbooks
- Workiz Easy – a field service software that makes automation and communication a priority
- PestPac by WorkWave – a fully comprehensive field service software with a slightly higher price tag
- Jobber – an all-encompassing field service software that is proven to save your business time
Choosing the right pest control business software is far from obvious at first. That's why we've rounded up the best ones to save you a little time. Take a look at some of the pest control business softwares below and don't forget to get a quote for your own company, as prices vary from software to software.
HouseCall Pro for Pest Control
As one of the most popular field service management softwares on the market, it stands to reason that HouseCall Pro would be great at helping you run your pest control business. This all-in-one platform can help you with scheduling, dispatching, invoicing, customer service, payment processing, and even marketing.
HouseCall Pro does suffer from a lack of customization options in certain situations, but it's worth it for ease of use. Plus with a number of mobile options, you'll be able to manage your pest control business on-the-go with ease. Simply put, HouseCall Pro is popular for good reason.
HouseCall Pro Customer Support
In the event that the easy-to-use platform isn't working to your specific needs, HouseCall Pro has a vast customer support team, available 24/7, that will help you solve the problem in a flash. Plus, with an online community of over 20,000 like-minded professionals, you'll be able to find the answer to your woes no matter what they are.
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- Covers most industries
- Includes marketing tools
- 24/7 cusotmer support options
- No route optimization
- Limited customization options
- Above average cost
PestaRoo Pest Control Software
Field service software companies that service a wide range of industries can be great. But, if you want to choose a tried-and-tested company that focuses exclusively on pest control, PestaRoo is the a great choice.
In addition to features such as dispatch and fleet management, you'll also be able to bill and invoice customers easily, and even keep track of inventory. PestaRoo is available on most operating systems, although multiple reviews have complained about its compatibility with Windows.
Also, because it's a smaller operation, PestaRoo's customer support options are minimal – but, the team gets the job done when you need them to. Plus, PestaRoo is easily one of the more affordable software options on this list, so you might want to evaluate your needs before making a pricier choice.
Fortunately, PestaRoo comes with mobile access, which is significant as three out of every four field service companies plan to deploy complex mobile apps in 2020. Plus, you can't underestimate the value of being able to run your business on the go, particularly in an industry that features so many workers out in the field.
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- Easy to use for beginners
- Mobile options available
- Very affordable
- Exclusively for pest control companies
- Poor compatibility with Windows
- Limited support options
ServSuite by Service Pro
ServSuite by Service Pro is dedicated to making your pest control business easier to run. It has smart features such as route optimization, payment management, and marketing services.
Pest control is a serious business which requires serious customer support. Fortunately, ServSuite by Service Pro comes with a customer support team that is there for you 24 hours a day, 7 days a week.
ServSuite comes with thorough analytic tools that allow you to measure exactly what's working and, more importantly, what's not. Featuring easy add-on modules for commissions, collections, and credit card processing, ServSuite allows you to pick and choose exactly what you need to know about your business.
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- Great analytic tools
- Very easy to use
- 24/7 customer support options
- Limited customizability
- Add-ons necessary for full functionality
- Analytic reports can get complicated
Whether you're a thriving big business looking to organize your work processes, or a small company trying to get an edge over your competitors, a good pest control business software can make all the difference. That's where GorillaDesk comes in handy.
With GorillaDesk, you'll be able to keep current customers happy and bring in new business, too thanks to its variety of features.
These include dispatching team members, scheduling jobs, and sending out invoices to your customers. There's also a mobile app for users, but reviews have said it's quite limited compared to the overall platform.
GorillaDesk Customer Support
While the mobile functionality leaves something to be desired compared to the competition, GorillaDesk has a top-rated customer support team that will make sure you're as happy as your customers are. From live chat options to the massive repository of information, you'll know what you're in with help along the way.
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- Very ease to use interface
- Plenty of learning modules available
- Responsive customer support team
- Limited customizability
- Less than modern design
- Mobile app is missing some key functionality
PestRoutes Software for Pest Control Businesses
In a business like pest control, the devil is in the details. Customers, employees, and even managers need everything to go smoothly, otherwise the customer and the business loses out. Getting all those details taken care of, however, can take a lot of time, which is why automation is so important in a pest control business software. Fortunately, PestRoutes provides exactly that.
Between automated notifications, billing, invoices, and routes, you'll be able to save time and money. While its customer support options are sparse compared to other softwares run by larger companies, the usability is simple, comprehensive, and just makes sense. Plus, PestRoutes offers completely paperless options, so you can go green while you're helping your company make some more green.
Reviews are the lifeblood of any good field service business, and PestRoutes makes it easy to hear what your customers are saying. Now only do the provide a robust system that notifies customers to leave a review, the software also integrates with your social media channels so you can see what customers are saying everywhere, rather than just on your site.
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- Very scalable for growing businesses
- Customizable templates available
- Dedicated US support team
- Exclusively for pest control
- No integrations with email or phone system
Verizon Connect Field Service Dispatch for Pest Control Businesses
Verizon Connect Field Service Dispatch is a field service solution that is available as an add-on service to the core Verizon Connect Reveal vehicle tracking solution. With it, managers can track current jobs and assign news ones to their technicians. Each technician can use Dispatch’s mobile app to receive new jobs. They can also upload notes or photos to each job as needed, as well as collect digital customer signatures.
Primary features include scheduling and dispatching, GPS Tracking, analytics reporting, customer profiles and CRM tools, a live map, and a mobile app for technicians in the field.
Verizon Connect Field Service Dispatch Pricing
Verizon Connect Field Service Dispatch costs $20 per user, per month – making it an affordable solution for any business already using Verizon Connect Reveal – and its full suite of features make it an advanced option for any small to medium pest control business. It’s best for businesses with between five and 50 field technicians.
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- Decidedly easy to use
- Industry-leading features like live map and CRM tools
- Stellar support options
- Comparatively quite expensive
- Can't be purchased separately from Verizon Fleet Management software
Smart Service for Pest Control Businesses
The key to a smooth-running pest control business is managing work functions effectively. With Smart Service, you'll be able to manage scheduling, billing, dispatching, customer management, work orders, routing, and pretty much anything else you might need to do on the job.
The functionality of Smart Service interface is far from perfect though, as many reviewers have pointed out, but their customer service team is online and always ready to listen to your concerns.
Smart Service Integrations
The Smart Service mobile-optimized, paperless platform will allow you to keep tabs on your pest control employees while expediting a vast array of work functions. In addition to all these pest control business software features, Smart Service acts as a direct add-on in QuickBooks and Google Calendar, which will make work processes even easier.
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- Robust platform with LOTS of features
- Great for all sized businesses
- Very customizable
- More complicated than the average software
- Integrations have some bugs
- Feature catalog might be overwhelming for small businesses
Workiz Easy Software
Communication is integral in any business, particularly when it comes to pest control. Fortunately, Workiz is the pest control business software that provides you with all the means to communication with everyone that's a part of your business.
From clients to team members, you'll be able to monitor, manage, and improve every aspect of your growing business. Plus, depending on how many users you need, Workiz is quite affordable compared to the competition.
Workiz also lets you automate a wide range work functions, from scheduling to calendar management, and the simplicity of the platform means that pretty much anyone will be able to handle it. You can even send customers automated review requests right after an appointment to make sure you're getting feedback after every job.
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- Great communications options throughout
- Lots of automated work functions
- Decidedly affordable
- Complicated to use at first
- Some text functions are limited
PestPac by WorkWave
When it comes to pest control business software, finding one that can do everything is always the goal. PestPac by WorkWave, while a bit more expensive than other softwares, has a fully comprehensive platform filled to the brim with features to help you run your business right.
This end-to-end software will make it easier than ever to track technicians, materials, and overall productivity, all while automating basic work functions. Plus, with 30 years of industry experience, this software is built for pest control professional by pest control professionals.
In addition to the basics of any pest control business software, PestPac provides in-depth analytics, including common order trends and financial reports, so you'll be able to optimize every aspect of your business with actionable data. Plus with pest control specific reporting tools, you can track material usage and customize technician inspection reporting fields for report catered to your needs.
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- Analytics features are stellar
- Incredible customer support options
- Comprehensive tracking features
- Unprofessionally designed
- Not easy to use
- Outdated functionalities
Jobber for Pest Control
There's no denying that running a pest control business is hard. But with Jobber, you'll be able to quote, schedule, invoice, and, most importantly, get paid on the job, all from a single platform.
Users have reports that Jobber saves them nearly seven hours per week with its automation and comprehensive features. Jobber is easy for managers and employees alike, so everyone is getting all the information they need to do the job right the first time.
Additionally, the platform provides users with thorough tracking features that can help you focus on how your technicians are doing out in the field, how your customers feel about the jobs getting done, and what you can do to make everyone happier and more productive.
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- Great for automation, saves lots of time
- Easy to use for everyone
- Comprehensive mobile app
- Quickbook integrations a bit messy
- No in-field communication capabilties
- Limited backup options
What Is Pest Control Software?
Simply put, pest control software is a type of field service management that is specifically designed for pest control businesses. It aims to make your business more productive by organizing information and streamlining daily processes, so you can focus on the big picture rather than the small details.
Pest control software is exclusively used by pest control businesses, as you might imagine. However, while there is specific pest control software out there, many of the most popular providers also offer services for pool maintenance, HVAC services, and a wide range of other industries.
Benefits of Pest Control Software
The goal of pest control software is to make your business more productive overall. It does this by keeping track of pertinent information on a comprehensive platform, while automating a wide range of operations to save you time and money on a daily basis.
Additionally, a good pest control software will offer a lot more than just the basics. You'll be able to reach new customers with built-in marketing tools, address customer support concerns without breaking a sweat, and manage finances easier, so you don't leave a penny on the table.
Features of Pest Control Software
Some of the features of pest control software can make a huge difference for your business, no matter its size. Take a look at some of them below:
Scheduling & Seasonal Differences
One of the primary features of pest control software is the ability to schedule technicians for jobs in real-time. Whether it be a drag-and-drop menu or a simple calendar function, this feature will be the backbone of your business, allowing you to seamlessly get jobs on the books. Additionally, given the different seasons, these scheduling trends will likely change substantially, and pest control software will allow you to stay up to date – whatever the weather.
Scheduling jobs is one thing, but getting technicians to actually head out to a job is just as important. With dispatching capabilities, you can send out a specific technician to a specific job at a specific time, giving you complete control over your business.
Unique to pest control software in the field service industry, chemical tracking features allow you to keep track of your chemical inventory. This will help you ensure that your technicians have the equipment and chemicals they need for a particular job, so you don't waste time and money on last-minute purchases and missed orders.
Managing Multiple Locations
Arguably one of the most beneficial functions of pest control software is the ability to run multiple locations from a single platform. No more double work, no more hassle. With pest control software, you'll be able to send multiple technicians to multiple jobs from multiple locations, all with a simple click of a button.
Pest Control Software Buyers Guide
Now that you know some of the specifics about pest control software, let's go over some important aspects to understand before making a purchase for you and your business.
Kinds of Pest Control Software
As we mentioned earlier, pest control software come in two forms. First, there's industry-exclusive pest control software, which typically offers more specific features for pest control (and is branded as such). Secondly, there are many general field service software providers that offer pest control functionality. These providers typically have better customer support and more intuitive platforms, but can sometimes be lacking in specific pest control features.
As with any new software, understanding the price is vital to deciding whether or not your business needs it – or can afford it. With pest control software, you'd likely be paying for a per month subscription, although there are some (very expensive) options that only require a one-time purchase.
The price of the plan will be impacted by two factors: the size of your company, and the number of features you want. For smaller companies, you can expect to pay between $25 and $75 per month. For medium-sized companies, the price hovers around $76 to $149 per month. Meanwhile, larger companies are likely to pay between $150 and $300 per month.
However, these prices can fluctuate if you're looking for a basic platform or an advanced one. Pest control software providers typically offer multiple plans, each with an increasing number of features as well as an increasing price. Be sure to do your research before you make your decision, as they vary greatly from provider to provider.
Free Pest Control Software
There are free pest control software options available on the market, but be warned: they are free for a reason. In most cases, free pest control software is merely a free plan offered by a paid provider, with the assumption that, once you give it a try, you'll eventually opt for the paid plan, given the free plan's limitations. Free pest control software is incredibly bare bones, allowing for few users and offering stunted feature sets and limited customer support.
Simply put, free pest control software is just an extended free trial that won't help you grow your business much – which is why finding out the price of paid versions is probably your best option.F
The Verdict: Best Pest Control Software
In our humble opinion, you can't go wrong with Housecall Pro when it comes to pest control software. The robust and intuitive platform has plenty of features, an easy to use interface, and the reputation in the industry to provide you with the comprehensive platform you need to see an impact on your business.
However, there are lots of pest control business software providers out there, and the only real way to know which pest control business software is right for you is to compare tailored quotes today. You'll be able to find the best offers from leading software providers that can help simplify your pest control business. Once you've done that, you can make the best decision when it comes to the future of your company.
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