Best Plumbing Service Software Providers

When a pipe bursts or a leak is discovered, there’s no time to waste. Customers aren’t just frustrated when these household disasters occur; they can be downright scared of the consequences to their home or business. That’s why plumbing services need to be in tip top shape when it comes to managing job requests.

Plumbing service software will help keep your team on their toes when the call comes, so you can guarantee excellent service every time. The right plumbing software will be an all-in-one hub for your business processes. From scheduling and dispatching technicians to accepting payments in the field, you’ll be able to handle everything with just a few clicks.

Our top pick is Housecall Pro, an easy-to-use and reliable software that will not only help you manage your plumbing business, but also market to find new customers. However, every business is different, so we’ve listed a few of the best plumbing software alternatives you should consider as well. When you're ready to compare them by price, just use our handy quotes form.

Top 9 Plumbing Service Software Providers Compared

Plumbing software comes in all shapes and sizes, with plenty of different features across the spectrum. This can make it difficult to choose the right one for your particular business. Fortunately, we’ve done all the heavy lifting for you, so making a decision won’t be too much of a burden.

The Best Plumbing Service Software Providers for 2020 include:

• HouseCall Pro
• Verizon Connect Field Service Dispatch
• Knowify
• Service Fusion
• ServiceTitan
• Jobber
• Smart Service
• SimPRO
• Wintac

HouseCall Pro for Plumbing Services

If you’re looking for a field service software, you’ve no doubt heard about HouseCall Pro. This robust, popular software will be able to manage nearly every aspect of your plumbing business from a single, comprehensive platform. HouseCall Pro can handle the workload of any sized company, all while making it fundamentally more productive, thanks to a wide range of helpful features, including:

• Scheduling & Dispatching
• Invoicing, Estimates, and Payment
• GPS Tracking
• Analytics Reporting
• Customer-Employee Communication
• Quickbooks Integration
• Live Chat Customer Support
• Mobile Options

HouseCall Pro is also relatively unique in the field service software industry, as they are one of the few that offers marketing tools along with its software that can help you attract new customers to your business. This, combined with its thorough catalog of features, makes HouseCall Pro a bit more expensive than other softwares, but you certainly won’t get a better bang for your buck.

Verizon Connect Field Service Dispatch for Plumbing Services

The Verizon Connect Field Service Dispatch field service software offers a simple management solution for plumbing businesses. Built for operations with between five and 50 technicians, it offers a centralized dashboard that lets managers view their technicians’ schedules and current locations, and assign and track additional jobs. A mobile app lets plumbers in the field easily view their next job, and add notes or photos to it if needed. Primary features include:

• Scheduling & Dispatching
• GPS Tracking
• Analytics Reporting
• Customer Profiles and CRM tools
• Live Map
• Mobile App for Technicians

The service comes as an add-on for Verizon Connect’s fleet tracking solution, Verizon Connect Reveal, and will cost $20 per user, per month. While Verizon Connect doesn’t offer the marketing tools of Housecall Pro, its combination of integrated CRM, fleet and field service software provides unparalleled benefits for your bottom line. Phone and live online support are available during work days from 7am–8pm EST. Overall, Verizon Connect Field Service Dispatch is a powerful tailor-made solution for any small to midsize field service operation.

Knowify for Plumbing Services

Knowify caters exclusively to commercial subcontractors and residential remodelers, so you know their software will be catered to your needs. In addition, the software is comprehensively detailed. Primary features include:

• Scheduling & Dispatching
• Invoicing and Payment
• GPS Tracking
• Analytics Reporting
• Quickbooks Integration
• In-App and Phone Customer Support
• Mobile Options

This industry-specific software does come with a few caveats though. Reviewers have stated that Knowify can be quite difficult to customize, as the platform is designed for a very precise type of business. If you’re looking to manage your plumbing service with a few unique features, you might want to look elsewhere. Otherwise, Knowify has a pretty impressive catalog of features at a lower price than most other robust softwares.

Service Fusion for Plumbing Services

A feature-heavy software is great if you know what you’re doing. But if your team doesn’t know how to use it, you’re going to be in trouble. Fortunately, Service Fusion is famously one of the most easy-to-use plumbing service software packages you can find. You’ll be able to take advantage of all of the best field service software features in the industry too:

• Scheduling & Dispatching
• Invoicing, Estimates, and Payment
• GPS Tracking
• Analytics Reporting
• Customer-Employee Communication
• Quickbooks Integration
• Live Chat Customer Support
• Mobile Options

Service Fusion, like HouseCall Pro, can be found on almost every list ranking to the top field service softwares, and for good reason. In addition to its many features and easy-to-use interface, Service Fusion doesn’t force users into lengthy contracts or subject them to hidden fees, so you get what you pay for, nothing more and nothing less.

ServiceTitan Plumbing Software

Another popular service software, across many industries and business sizes, is ServiceTitan. With 50,000 contractors using their software, you know they know what they’re doing. This cloud-based software will make your plumbing business easier to run on a day-to-day basis. Primary features include:

• Scheduling & Dispatching
• Customer Financing
• Analytics Reporting
• Customer Portal
• Quickbooks Integration
• Live Chat Customer Support
• Mobile Options

Plus, while unique, HouseCall Pro isn’t the only field service software with marketing capabilities. ServiceTitan also boasts a few marketing tools that will do wonders for repeat and new customer acquisitions. Unfortunately, it’s worth noting that ServiceTitan is missing some key payments features, which might be important to your business, so tread lightly if this is a deal breaker.

Jobber for Plumbing Services

Field service software offers a variety of benefits, but Jobber is particularly dedicated to saving your business time when it comes to your day-to-day functions. Users have reported that installing Jobber saves them up to seven hours per week, thanks to features that keep team members and field technicians ready and raring to go, including:

• Scheduling & Dispatching
• Invoicing, Estimates, and Payment
• GPS Tracking and Route Optimization
• Analytics Reporting
• Customer-Employee Communication
• Quickbooks Integration
• Live Chat Customer Support
• Mobile Options

Jobber is another software you’ll find across a wide range of industries too, mainly due to its affordability and ease of use.  If you think Jobber could be the right choice for you, be sure to try out a comprehensive free trial before pulling the trigger.

Smart Service Plumbing Software

Quickbooks integration is part of a lot of field service softwares, but Smart Service takes this integration to a whole new level. With nearly every feature connected to the financing software, you’ll never have to input data twice ever again. Plus, with an entire Smart Service TV network, you’ll have no trouble learning the ropes as you manage your business. Primary features include:

• Scheduling & Dispatching
• Invoicing, Estimates, and Payment
• GPS Tracking and Route Optimization
• Quickbooks Integration
• Live Chat Customer Support
• Mobile Options

Quickbooks integration is a bit of a double edged sword though. While Smart Service does integrate it into your business seamlessly, users have complained that they went a bit overboard and that an excessive amount of information may be synced with your business software. If you’re interested in this software because of Quickbooks, make sure it does exactly what you need to, before you make a decision.

SimPRO Plumbing Software

Reliability is important when it comes to plumbing services. Customers have to trust that you not only know what you’re doing, but that you can get it done fast and efficiently. SimPRO will help you accomplish that by providing a basic platform that team members can use to manage your entire business. As with ServiceFusion, the simple layout and comprehensive controls will help improve productivity without too much training. Primary features include:

• Scheduling & Dispatching
• Invoicing, Estimates, and Payment
• GPS Tracking
• Analytics Reporting
• Employee-Management Communication
• Online and Live Chat Customer Support
• Mobile Options

The simplicity and ease of use that come with SimPRO do, however, have a downfall: the software is a bit clunky. While it provides an in-depth index of features, users have stated that SimPro does have a tendency to be a bit excessive with the functionality, which can make it hard to get in a rhythm with the software.

Wintac for Plumbing Services

You can’t discount experience when it comes to deciding which plumbing service software you need for your business. Wintac has been around the industry for 25 years and provides an unparalleled level of expertise compared to the other software on this list. Primary features include:

• Scheduling & Dispatching
• Invoicing and Payment
• GPS Tracking
• Customer-Employee Communication
• Quickbooks Integration
• Email Customer Support
• Mobile Options

Wintac isn’t perfect though. While company experience is always a good trait to have, it’s also important to keep up with modern expectations. Wintac users complain of slow load speeds and poor connectivity, which can be a serious probably for plumbers working in the field. Make sure you’re in an area with solid WiFi and cell reception so you’re employees don’t end up in a dead zone with no way of getting the job done.

Frequently Asked Questions

What is plumbing software?

Plumbing software makes running a plumbing business easier by consolidating, automating, and organizing everyday business functions into a single platform. You can manage scheduling, streamline customer support, and facilitating easy payments, improving productivity and efficiency along the way. Some software has also been created for on-the-job plumbing measurements and assistance, but this is rarer and not commonly what is meant by “plumbing software”, including on Tech.co.

What are the top plumbing software features?

Plumbing software comes with a wide range of helpful features specifically designed to save time and increase accuracy. You'll be able to improve nearly every aspect of your plumbing business with an easy-to-use platform, giving you a way to focus on the big picture. Top features include the ability to:

• Create work orders
• Manage inventory
• Track and direct field technicians and vehicles
• Optimize routes with GPS navigation
• Schedule appointments and work orders
• Record job notes
• Manage customer needs in convenient portal
• Provide job status updates
• Improve productivity with knowledge repositories

What are the benefits of plumbing software?

By consolidating and automating these work functions, plumbing software can provide a number of helpful benefits to your business. For one, you'll save time on a daily basis not having to worry about all the nitty gritty details on your own. Secondly, you'll increase the accuracy of time sheets, appointments, inventory, and anything else being tracked by the software. Finally, you'll improve overall productivity by cutting back on double data entry, double bookings, inventory mix ups, and routing redundancies.

Does plumbing software come with a mobile app?

More often than not, yes! A lot of plumbing software suppliers will provide users with a mobile app that can manage most, if not all of your business needs. You'll be able to manage your whole business while on-the-go, and your employees will be in touch with you, even when they're out in the field.

Are plumbing software apps available for Android or iOS?

Both! If a plumbing service provider has a mobile app, in most cases, you'll have access to it on either operating system. However, this isn't the case for all providers, so make sure to check out each specific brand before making a decision.

Can plumbing software integrate with Quickbooks?

Usually yes! A lot of plumbing software providers will make their platforms compatible with Quickbooks, making it incredibly easy to manage finances from one location. However, like Android or iOS mobile apps, each brand is different, so do a little research to make sure your desired provider has what you need before pulling the trigger.

Compare Plumbing Software Prices

Now that you know about some of the best plumbing service software out there, it’s time to make a decision. The reviews above will help you narrow down your options, based on what’s important to you.

But you’re missing one piece of the puzzle: how much is it going to cost your company? Fortunately, you can get a customized quote today. With just a few simple clicks you’ll be on your way to a more efficient, more productive, and more successful plumbing business.