According to our research, HouseCall Pro is the best pool service software provider, thanks to its overall ease of use, its many comprehensive features, and the communication-drive nature of the platform.
Good pool service software will include features made boost your customer service and manage all of your processes from scheduling technicians to invoicing payments.
How much will all this cost you? The good news is, less than you may think. Field service software is a competitive market, with some great providers working hard to innovate their products while keeping their prices low. The best way to get started calculating costs is to take a few moments to fill in our handy software quotes form. This can serve you with zero obligation quotes, tailored for your business scale and needs, to help you decide.
Top Pool Service Software Providers
Deciding on which pool service software provider you want to use is no easy task. Fortunately, we've collected a few of the best pool service software providers that can help your business run swimmingly. The best pool service software providers are:
Widely considered one of the best field service software for any industry, including by our research, Housecall Pro will help you organize your pool service business better than any other option on the market. In virtually every research category, Housecall Pro received good marks, notching 5/5 in scheduling and dispatching as well as invoicing features, one of the only providers with such a score.
In addition to the standard field service features, Housecall Pro also houses unique marketing tools that can help you attract new customers to your business. By facilitating a process for getting high value referrals, you’ll be prepared to make an impact on your pool service business in more ways than one.
Housecall Pro pricing
Housecall Pro offers three different pricing plans: Basic, Essentials, and Max. The Basic plan costs $49 per month, the Essentials plan costs $129 per month, and the Max plan does not have publicly available pricing, so you'll have to contact Housecall Pro for a quote.
In addition to these plans, you'll also be able to utilize a 14-day free trial, so you can test out Housecall Pro before you commit financially.
- Covers most industries
- Includes marketing tools
- 24/7 customer support options
- No route optimization
- Limited customization options
- Above average cost
ServSuite by Service Pro
In our research, ServSuite by Service Pro was a close competitor to Housecall Pro, offer a lot of the same features and functionality. Even more interesting, ServSuite by Service Pro actually scored higher than Housecall Pro when it came to customer support, providing more channels and better hours to reach the expert team.
Where ServSuite by Service Pro fell short and ultimately landed it in second place is the fact that it offers all these features and functionalities at a notably higher price, with the starting price more than double the cost of Housecall Pro. That, combined with the fewer online customer booking features — which netted ServSuite a mere 3/5 in our research — were just enough to keep it out of the top spot.
ServSuite by Service Pro pricing
There are three different pricing plans available for ServSuite by Service Pro: Starter, Plus, and Pro. The Starter plan costs $126 per month, the Plus plan costs $186 per month, and the Pro plan costs $339 per month. Unfortunately, there is no free plan or free trial available with ServSuite by Service Pro, but you can get a free demo to see how the service works.
- Great analytic tools
- Very easy to use
- 24/7 customer support options
- Limited customizability
- Add-ons necessary for full functionality
- Analytic reports can get complicated
Great name, great pool service software provider. Our research found that GorillaDesk is certainly worthy of consideration, and it's not just because of its fun logo. It offers some serious functionality for scheduling, dispatching, and invoicing, scoring 5/5 across the board. On top of that, it offers great customer support, also scoring a perfect 5/5 in our research.
The downsides, however, are GorillaDesk's online customer booking functionality, which does not allow for real-time booking, which Housecall Pro and ServSuite both offer. Overall, though, this isn't a dealbreaker and you should absolutely consider this pool service software for your business, particularly given the competitive pricing depending on your routes.
GorillaDesk offers two distinct pricing plans: Basic and Pro. The Basic plan starts at $49 per month and the Pro plan starts at $99 per month.
GorillaDesk pricing is a bit more complicated than that, though. The monthly price increases for every additional route you need the software for. You can utilize it for up to ten routes without having to contact sales. After that, the GorillaDesk sales team will have to get involved.
- Very ease to use interface
- Plenty of learning modules available
- Responsive customer support team
- Limited customizability
- Less than modern design
- Mobile app is missing some key functionality
FieldEdge holds its own against the higher ranked providers on this list, still knocking it out of the park when it comes to features like scheduling, dispatching, and invoicing, which are key to any pool service business. These features scored FieldEdge a 5/5 in our research, providing virtually everything you'd need to run any field service business, including your pool service company.
The biggest downside for FieldEdge is the mobile app. Reviewers noted that, while it offers offline functionality, a valuable tool for any field service software app, the connectivity issues render it largely unusable. Subsequently, the app ratings on the App Store and Play Store are terribly low, which means you might want to stick with the desktop version if you can.
FieldEdge does not make its pricing options publicly available. Subsequently, the only way to find out how much it will cost your business is to reach out and get a quote yourself.
FieldEdge does mention on their site that they feature a “flat-rate pricing” model, which should keep costs lower and be better for your customers. Still, you'll have to reach out to FieldEdge to be sure.
- Easy to use
- Comparatively very affordable
- Integrates with Quickbooks
- No GPS or route optimization features
- Runs a bit slow at times
- Complicated reporting tools
WorkWave is well known in the field service management software game and for good reason. The provider offers a robust platform with all the scheduling, dispatching, and invoicing features you could need, scoring a 5/5 in our research. It even has solid customer support, which you'd expect from a reputable business like this one, scoring a 4/5 in our research.
Unfortunately, WorkWave has a pretty big con when it comes to its online customer booking functionality. There is no real-time booking, and you are forced to manually accept or reject all requests, which can be a bit of a time suck. As a result, WorkWave scored a mere 2/5 in our research for this category, taking it out of contention for our top spot.
Like a few other providers on this list, WorkWave does not provide pricing publicly, so you'll have to actually reach out to the company to find out how much it's going to cost. However, WorkWave does state that you can get started for $49 per month, per vehicle, which is a decidedly competitive option.
- Includes marketing features aimed at new clients
- Robust mobile options
- Easy to use design
- No inventory management
- Annual contract is a must
- Limited integrations
Skimmer Pro is the only option on this list with dedicated teams of experts on pool service businesses, offering specific pool service features in its platform. Still, that doesn't make it the best option across the board. In fact, we've found that, in most cases, more general field service management tools are better equipped to handle the majority of your pool service needs.
In the case of Skimmer Pro, our research found that it's missing key options in virtually all categories, most notably scoring only a 3/5 for invoicing, as it offers virtually no built-in features. It does integrate with QuickBooks Online, though, so you can add those features, but it will cost extra.
Skimmer Pro pricing
We've got another unique one when it comes to pricing. Skimmer Pro shirks the standard pricing model and instead simply charges $0.50 per serviced customer, per month. There is a minimum of $29 per month, though, so you should make sure you're servicing enough customers to warrant this option.
As the only pool service specific option on the list, it's understandable that this cost model is a bit different, and it's definitely important to understand the specific cost to your business before opting for this provider.
- Responsive, knowledgable customer support team
- Many pool service specific features like
- Easy to use mobile app
- No integration with Quickbooks
- No free demo
- No payment options through app
Saving time is the goal of adding any software to your everyday business processes. Fortunately, that’s exactly what Jobber does, as users have reported that they save seven hours a week with this innovative Jobber pool service software. Jobber is a very easy to use platform, while still offering all the scheduling and dispatching features necessary, scoring a 5/5 in our research.
Jobber is one of the more popular pool service software out there, but it fell to lower on the list due to its poor customer support score, netting only 3/5 in our research. This is due to its lack of 24/7 support and the inability to email complaints to the provider.
Jobber provides three different pricing plans for your business: Core, Connect, and Grow. The Core plan costs $30 per month, the Connect plan costs $90 per month, and the Grow plan costs $180 per month.
Unlike many options on this list, Jobber does actually offer a 14-day free trial, so you can test out the software before making a decision to purchase. This is helpful, given Jobber offers a substantial discount when you sign up for an annual plan rather than sticking to monthly.
- Great for automation, saves lots of time
- Easy to use for everyone
- Comprehensive mobile app
- Quickbook integrations a bit messy
- No in-field communication capabilities
- Limited backup options
Do I Need Pool Service Specific Field Service Software?
When looking for a pool service software, it's understandable that you might looking for a platform that exclusively caters to pool service businesses. After all, they know the industry and must have the tools to really provide assistance, right?
Our research actually found that, while some platforms offer unique pool service features like Skimmer Pro, the majority of field service software providers have more features and better functionality for most processes. Even more so, the customer support teams are typically more available, so you can solve problems faster and most efficiently.
All that to say, don't count out the field service software providers that are a bit broader in industry scope, as they often are the better value depending on your particular needs.
How We Research Pool Service Software
We're not messing around when it comes to researching business software at Tech.co. Our teams spend hours looking through feature catalogs and pricing plans to glean as much valuable, actionable information about these platforms, so you can make an informed decision for your business.
Pool, pest control, and lawn care service software is no different. Here are the metrics by which we ranked and rated the providers above:
- Online customer booking – whether or not the platform offers options to book appointments online.
- Schedule and dispatch – how complete the scheduling and dispatch features included with the platform.
- Invoicing – how effective the platform is at providing quotes, estimates, and processing payment.
- Mobile app – how comprehensive the mobile app is and how well-rated they are in each app store.
- Customer support – what kind of customer support options are provided to users.
- Industry specific – whether or not the platform is specific to a particular industry.
To learn more about our methodology for ranking business software providers, take a look at our research guide for more information.
Verdict: What Is the Best Pool Service Software?
While understanding the primary feature and unique add-ons is important, we left out one very important factor: price. Fortunately, we can help you get a quote personalized for your needs, to have a better understanding of which pool service software is right for your company.
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