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HouseCall Pro | Pooltrac | FieldPulse | Verizon Connect Field Service Dispatch | PoolCarePRO | Jobber | HydroScribe | RazorSync | SkimmerPro | The Service Program |
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Whether your customers are families with pools in their backyards or five star hotels trying to keep their guests happy, they’re counting on your pool service business to be a resource they can trust. Pool service software is built to help your business reach that trusted resource status, which keeps customers coming back to you again and again throughout the life of their pool ownership.
Good pool service software will include features made boost your customer service and manage all of your processes from scheduling technicians to optimizing payments.
How much will all this cost you? The good news is, less than you may think. Field service software is a competitive market, with some great providers working hard to innovate their products while keeping their prices low. The best way to get started calculating costs is to take a few moments to fill in our handy software quotes form. This can serve you with zero obligation quotes, tailored for your business scale and needs, to help you decide.
Below, we outline the best pool service software available this year.
Top 10 Pool Service Software Providers
Deciding on which pool service software provider you want to use is no easy task. Fortunately, we've collected a few of the best pool service software providers that can help your business run swimmingly. The best pool service software providers are:
Widely considered one of the best field service software for any industry, HouseCall Pro will help you organize your pool service business with ease. Its high position on pretty much every ranking site comes from the incredible ease-of-use, the many comprehensive features, and the communication-driven platform. With plenty of resources to handle a large number of technicians, HouseCall Pro is designed for any sized business looking to keep track of their employees and assets.
In addition to the standard field service features, HouseCall Pro also houses unique marketing tools that can help you attract new customers to your business. By facilitating a process for getting high value referrals, you’ll be prepared to make an impact on your pool service business in more ways than one.
Features
- Scheduling & Dispatching
- Invoicing, Estimates, and Payment
- GPS Tracking
- Analytics Reporting
- Customer-Employee Communication
- Quickbooks Integration
- Live Chat Customer Support
- Mobile Options
Pros
- Covers most industries
- Includes marketing tools
- 24/7 customer support options
Cons
- No route optimization
- Limited customization options
- Above average cost
All-encompassing field service platforms are great, but this is a service that is exclusively designed for pools. With PoolTrac, you get the dedicated resources you need for a pool service business. You can manage jobs with a comprehensive calendar, track pool chemical usage and equipment, and get enhanced analytics to make sure you’re running your business correctly.
PoolTrac allows users to track 1,000 pools with its innovative software, giving access to 100 users, so your entire team will have access to this helpful service on both Android and iOS devices. However, without any financial options through the software, it can be hard to manage everything without adding an extra third party software to your lineup.
Features
- Scheduling & Dispatching
- GPS Tracking
- Employee-Management Communication
- Online Customer Support
- Mobile Options
Pros
- 100 users allowed on platform
- Easy to use calendar functionality
- Helpful analytics options
Cons
- Exclusively for pool service companies
- No financial options available
- Outdated interface
FieldPulse allows you to run your whole business from one place. This pool service software will provide you with all the tools you need to keep technicians on schedule, manage assets in the field, and get paid as soon as possible, thanks to the many online options for invoices and estimates.
FieldPulse will help you create comprehensive customer profiles so you’ll know exactly what your previous customers need when they come back for repeat business. The software even allows for customers to utilize e-Signature technology, so signing for orders in the field is easier than ever.
Features
- Scheduling & Dispatching
- Invoicing, Estimates, and Payment
- GPS Tracking and Route Optimization
- Customer-Employee Communication
- Quickbooks Integration
- Mobile Options
Looking for pest control service software? Read our reviews of the best.
Pros
- Intuitive customer profile tool
- E-Signature technology built-in
- Quickbooks integration available
Cons
- Limited quotes functionality
- Slow speeds at times
- Integrations can be a bit spotty
The Verizon Connect Field Service Dispatch solution lets managers schedule and assign jobs to specific technicians from a central dashboard, which includes a live map and calendar views. Managers can use read receipts to ensure technicians have viewed their next jobs, and can immediately receive any notes or photos that the technicians have uploaded from the service's mobile app. Customer Relationship Management and advanced reporting tools are also included.
Verizon Connect Field Service Dispatch doesn’t offer custom-built invoicing, so users may need to opt for a third-party service like Quickbooks; While this might sound like a downgrade, it really helps businesses get the best invoicing service available, since unlike Verizon Connect Field Service Dispatch, the third-party service is purpose-made for invoicing. The service is available for $20 per user, per month, as an add-on to the Verizon Connect Reveal vehicle tracking service.
Features
- Scheduling & Dispatching
- GPS Tracking
- Analytics Reporting
- Customer Profiles and CRM tools
- Live Map
- Mobile App for Technicians
Pros
- Decidedly easy to use
- Industry-leading features like live map and CRM tools
- Stellar support options
Cons
- Comparatively quite expensive
- Can't be purchased separately from Verizon Fleet Management software
Like Pooltrac, PoolCarePRO is another industry-specific software, which means you get to enjoy the expertise of a team that only focuses on pools. PoolCarePRO will make running your pool service business easy, affordable, and downright manageable, thanks to their bevy of helpful features.
As for unique features, PoolCarePRO makes communicating with customers easy with email updates and real time access to a customer portal. Compared to other services, PoolCarePRO isn’t nearly as robust, but it does offer the industry-specific expertise you need to get the job done right.
Features
- Scheduling & Dispatching
- Invoicing, Estimates, and Payment
- Analytics Reporting
- Customer-Management Communication
- Mobile Options
Pros
- Dedicated customer portal for automated processes
- Helpful email updates for customers
- Mobile options available
Cons
- Limited features
- Unattractive, outdated interface
Saving time is the goal of adding any software to your everyday business processes. Fortunately, that’s exactly what Jobber does, as users have reported that they save seven hours a week with this innovative Jobber pool service software.
Jobber is one of the more popular pool service software out there. This can be attributed to the fact that Jobber is decidedly more affordable and easy to use compared to the others on this list.
Features
- Scheduling & Dispatching
- Invoicing, Estimates, and Payment
- GPS Tracking and Route Optimization
- Analytics Reporting
- Customer-Employee Communication
- Quickbooks Integration
- Live Chat Customer Support
- Mobile Options
Pros
- Great for automation, saves lots of time
- Easy to use for everyone
- Comprehensive mobile app
Cons
- Quickbook integrations a bit messy
- No in-field communication capabilities
- Limited backup options
As another pool-specific software, HyrdoScribe brings with it a commitment to your business' needs. It doesn't matter how big or small your business is; HydroScribe will be able to help you keep your pool service business running with helpful, comprehensive features that make life easier.
HyrdoScribe is easily one of the more robust pool-specific software out there, providing all the necessary bells and whistles while staying committed to your pool service needs. While their customer support options aren't too thorough, the ease of use should make setting it up fairly simple.
Features
- Scheduling & Dispatching
- Invoicing, Estimates, and Payment
- GPS Tracking and Route Optimization
- Analytics Reporting
- Employee-Management Communication
- Quickbooks Integration
- Email Customer Support
- Mobile Options
Pros
- A whole lot of pool service-specific features
- Easy to use, no matter your experience level
- Perfect for any size business
Cons
- Customer support leaves a lot to be desired
- Outdated, basic design
Managing pool service technicians is no easy feat when you've got a mountain of jobs piling up. Fortunately, RazorSync is one of the most popular field service software on the market, making it the perfect fit for your pool service business.
RazorSync is widely considered one of the easiest field service software to use on the market. That, combined with its undeniable affordability in the industry makes RazorSync a go-to pool service software for a large number of businesses.
Features
- Scheduling & Dispatching
- Invoicing, Estimates, and Payment
- GPS Tracking and Route Optimization
- Analytics Reporting
- Customer-Management Communication
- Quickbooks Integration
- Live Chat Customer Support
- Mobile Options
Pros
- Fast learning curve
- Broad functionality and feature range
- Fair prices
Cons
- Support hours are M-Th, not 24/7
- Some feature limitations, including multiple technician issues
We’ve said it once, and we’ll say it again: specific pool service software really make life easier for businesses in that industry. Skimmer Pro, along with the others on this list, have dedicated teams of experts on pool service businesses that they bring a level of professionalism you just can’t beat.
While Skimmer Pro provides a helpful level of pool-specific features, it has a few blind spots that make it less than ideal for larger businesses. For one, there are no payment options through the platform, which means you'll have to find another way. This leads into the second issue: the lack of Quickbooks integration. If you have another program for dealing with finances, by all means check out Skimmer Pro. But if you're looking for an all-in-one software, it might be best to look elsewhere.
Features
- Scheduling & Dispatching
- Invoicing and Estimates, no Payment Options
- GPS Tracking and Route Optimization
- Customer-Management Communication
- Email Customer Support
Pros
- Responsive, knowledgable customer support team
- Many pool service specific features like
- Easy to use mobile app
Cons
- No integration with Quickbooks
- No free demo
- No payment options through app
If mobile compatibility isn't important you, consider The Service Program. With The Service Program you'll be able to manage your entire business from one desktop platform, with a wide range of helpful features.
Thanks to the dedicated customer portal, managing customer relations takes up less time and increases loyalty across the board. Plus, The Service Program is a verified Quickbooks add-on, so you’ll be able to enjoy simple invoicing and billing for customers and team members alike.
Features
- Scheduling & Dispatching
- Invoicing and Estimates, no Payment options
- GPS Tracking and Route Optimization
- Analytics Reporting
- Customer-Management Communication
- Quickbooks Integration
- Email Customer Support
- Mobile Options
Pros
- Dedicated customer portal available
- Verified Quickbooks add-on
- Robust feature catalog
Cons
- Lacks mobile compatibility
- Outdated design
Verdict: What is the best Pool Service software?
The best pool service software for you depends on a lot of things, but our research shows that HouseCall Pro is the best option. In fact, when it comes to any field service software, you can really beat this easy to use, feature-rich software.
While understanding the primary feature and unique add-ons is important, we left out one very important factor: price. Fortunately, we can help you get a quote personalized for your needs, to have a better understanding of which pool service software is right for your company.
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