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US Fleet Tracking has stellar refresh rates, delivering GPS location updates every five or ten seconds. However, it has limited features for many other core fleet management needs. It doesn’t support maintenance scheduling and records, it has no automatic route optimization, it has limited driver reports, and it doesn’t offer two-way messaging.
The system does have traffic and weather alerts, as well as IFTA tracking data, so it’s a good solution for businesses that just need to get vehicles to destinations while maintaining visibility at all times. But it remains a poor solution for fleet record-keeping, due to its lack of common tools.
If you’re looking for the management system that’s best for your fleet needs, Tech.co’s team of research has put hundreds of hours of research into helping you out, testing 20 of the best fleet system across six categories to rank features, prices, and support.
Here, we’ll be reviewing US Fleet Tracking’s functionality, price, support, and more. Once you know if it’s the provider for you, head over to our quote collection form to get the best deals on top systems.
Pros:
- Fast 5- or 10-second refresh rates for live tracking
- Alerts warn drivers of weather and traffic changes
- IFTA tracking saves money on fuel taxes
Cons:
- No panic button for added safety
- No messaging between drivers and managers
- No maintenance record reporting
- Pricing starts at $24.95/vehicle/mo
- Compliance: DVIR, IFTA (ELD with add-on)
- No annual contracts
- Fuel card integration
- 1 year warranty
- Free demo
US Fleet Tracking Driver and Vehicle Management
US Fleet Tracking is primarily for fleets that need fast GPS location tracking, but don’t need all-inclusive fleet management. The system’s functionality for driver and vehicle management is lacking when compared to other systems.
Beyond some helpful alerts and a few other perks, US Fleet Tracking won’t help users with vehicle diagnostics and maintenance, fuel tracking, or safety – all core needs for any fleet. Our top-rated fleet management systems (Verizon Connect Reveal, Samsara, and Omnitracs) offer all the tools you are likely to need in these areas.
Vehicle Maintenance and Security
US Fleet Tracking performed poorly for vehicle management in our tests, due to a lack of features. It has no vehicle diagnostic tools. It supports maintenance alerts to remind fleet managers of scheduled check-ins and regular updates, but it has no maintenance records. It also doesn’t include cargo or engine temperature tracking, and given its lack of any other diagnostics, this doesn’t come as a surprise.
The DVIR tracking is available through a dedicated Android app that allows US driver to complete pre- and post-inspection reports, with options for report downloading, photo attachments, and driver, mechanic and carrier approval signatures. Theft prevention tools are limited to an ignition alert, which can notify managers immediately when a vehicle is turned on, as well as an option for recorded playback to see where the vehicle’s location was and how it changed.
US Fleet Tracking offers historical playback, so managers can see where each vehicle has been in the recent past. Source: US Fleet Tracking
Fuel Management
The US Fleet Tracking system tracks mileage by state, making IFTA reporting easy. One fuel card integration is available: The ExxonMobil Fleet Affinity fuel card. Notifications of idling are included with the system’s alerts, giving managers instant knowledge of which vehicles are burning fuel without need.
Aside from these three tools, US Fleet Tracking does not offer fuel management features. As with vehicle maintenance needs, users will have to rely on a few alerts rather than a full-fledged system.
If you’re looking for a system that handles fuel management, Azuga is a great pick, as it has fuel reports, low fuel alerts, fuel consumption trend tracking, and will locate the nearest or cheapest gas stations near a vehicle.
Safety Features
US Fleet Tracking lacks some core driver management features, too. There’s no panic button and no automatic crash reporting. Driver messaging is not supported either, leaving fleets relatively few in-the-moment emergency safeguards beyond simple speeding alerts. This is a shame, particularly since any of these tools could have taken advantage of the system’s fast refresh rate.
Reporting functions do offer some safety aid, though: An “Aggressive Driving” report tracks and records drivers’ behaviors. A driver ID functionality allows poor driving habits to be tracked even when drivers use multiple vehicles, and this is a useful perk that not all fleet systems provide. On the whole, though, safety is one more area where US Fleet Tracking’s limited featureset is clear.
US Fleet Tracking’s software lets users set up geofences to track when vehicles leave or enter a designated location. Source: US Fleet Tracking
US Fleet Tracking Vehicle Tracking
US Fleet Tracking’s rapid refresh rates make it the top choice for any fleet that needs up-to-the-second visibility at all times. That said, when compared to other systems, the service doesn’t offer as many features overall.
The fastest plan will update vehicle and driver data every five seconds, but even the slower plan updates every ten seconds. This is much faster than practically every other fleet system out there: Many update every one or two minutes, and our overall favorite systems, like Verizon and Samsara, only update every 30 seconds.
Even the service’s more slow plans (one updates every five minutes and the other updates three times a day) are useful, as they use satellite connections to ensure that you’ll receive updates around the globe, no matter what.
US Fleet Tracking includes fleet summary reports, as well as alerts for typical needs, covering speeding, geofencing, maintenance, idling, and ignition. It has dispatch tools, but does not have automatic route optimization. However, it does track live traffic and weather conditions, so drivers can manually adjust their routes. US Fleet Tracking integrates with Route4me, a third-party service which offers automatic route optimization for an extra $249 per month per ten users.
The service lacks custom locations, an advanced functionality that managers can use to flag frequently visited destinations for quicker access or special restrictions.
US Fleet Tracking Pricing and Value
US Fleet Tracking offers four pricing plans, each defined by its data refresh rate.
- Most Popular: $29.95 per month, per vehicle. This plan has 10 second updates and uses a cellular GPS tracking hardware unit. It’s a cost-effective plan for most fleets that want quick updates.
- Blazing Fast: $39.95 per month, per vehicle. This plan has 5 second updates and uses a cellular GPS tracking hardware unit. It costs a little more, but comes with some of the quickest updates you’ll get from a fleet management system.
- Satellite: $24.95 per month, per vehicle. The cheapest plan only has three updates per 24 hours, but uses satellite units, which are ideal for remote locations with limited cellular connectivity.
- Premium: $79.95 per month, per vehicle. This plan has a five minute refresh rate, and still uses satellite-connected units, making it best for fast updates in remote locations.
US Fleet Tracking has decent prices, and stands out for monthly rolling contracts that won’t lock customers into a three-year commitment as Verizon and Samsara do. Users will also get limited one-year warranties on hardware, anytime cancellation, and a free demo in lieu of a full trial.
The service does not charge an installation fee, but this is because it won’t offer any on-site technicians to aid with installation at all. Installation is easy if using plug-in units, but could require some research if you’ll be hardwiring units for an entire fleet.
US Fleet Tracking’s starting prices are in line with the fleet system industry’s starting costs of between $25 and $35 per month per vehicle. However, US Fleet Tracking’s lack of typical fleet system features — like data history and reporting for individual drivers and vehicle maintenance needs — means that it delivers a lower value-to-cost ratio than top fleet systems that cost around the same per vehicle per month.
| Price From The typical lowest starting price. The lowest price available for your business will depend on your needs. | Rating Based on price, tracking features, driver management, vehicle management, product features, and help & support | Price rating | Contract length | Warranty | Free trial | Free demo | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
| 3.1 | 4.7 | 4.7 | 4.6 | 4.5 | 4.3 | 4.3 | 4.3 | 4.2 | 4.1 | 4.1 | 3.9 | 3.9 | 3.7 | 3.6 | 3.5 | 3.4 | 3.0 | 2.3 | 1.9 |
| 3.6 | 2.5 | 2.5 | 3.4 | 3.3 | 2.5 | 2.5 | 3.7 | 3.9 | 3.2 | 2.0 | 2.5 | 4.6 | 3.9 | 3.8 | 3.2 | 4.4 | 4.1 | 4.1 | 4.8 |
| Monthly | 3-year minimum (initial) | 3-year minimum | 12-60 months | 1 year | 3 years | Monthly | Monthly | 1 year, or monthly | 6 months initial | 1 year | 3 years | 12-60 months | No contracts | Monthly or higher | 1-3 years | 12 months | 1 year | Monthly or 1 year | Monthly |
| 1 year | Factory warranty for US; none for CA | 5 years for most hardware | First 12 months | 1-3 years | Lifetime | Lifetime | 1 year | 5 years | 1 year | 1 year – lifetime | 1 year | Lifetime | Lifetime | Up to 3 years | 1 year | Lifetime | None | 6 month – lifetime | 1 year |
| | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | |
Help and Support
Our research team found that US Fleet Tracking lacks a few core support functions that many competitors do offer. First, it’s one of just three fleet systems we’ve reviewed that lacks an online knowledge center to provide help articles for its customers.
Second, US Fleet Tracking doesn’t offer 24/7 live support, which are the hours provided by many top fleet systems including Verizon, Samsara, and Omnitracs. Email and phone support are still offered, but within set customer support hours: From 7 am to 7 pm CT on workdays and 9 am to 4 pm on Saturdays. A chatbot is available, but on the whole, US Fleet Tracking is best for fleets that don’t anticipate needing much help.
Installation and Other Features
US Fleet Tracking offers both common types of fleet system hardware units: The easily-installable plug-in version, which can be connected to a vehicle’s OBD-II port within minutes, and the more complex hardwired version, which can collect more vehicle data. The cloud-based software tracks mileage by state for quarterly IFTA reporting, and makes ELD compliance available only through a Gorilla Safety integration. It has no GPS map integrations, but this is typical for fleet systems, as they have their own GPS.
US Fleet Tracking has a mobile app for managers and another for driver’s HOS tracking, both available on iOS and Android. All apps have relatively few downloads, and some lack ratings as a result (The manager app has a 3.6/5 score on iOS, but the driver app has no Android score). It also has a DVIR app available on iOS but not on Android.
The manager apps allows full real-time fleet visibility, as well as tools including an automatic standby mode when the vehicle isn’t in motion; historical location data, which is saved for 60 days; and a built-in traffic tracker for easy route optimization.
US Fleet Tracking’s multiple hardware options and useful mobile apps earn it a strong 4.5/5 product features score, which is second only to Verizon in our research (some Verizon plans include a panic button and GPS integrations, while US Fleet Tracking has neither).
US Fleet Tracking Asset Tracking
US Fleet Tracking’s asset tracking integration comes with the same five or ten second refresh rates that you’ll get from its fleet tracking system. It allows users to track all tagged assets or items, logging data on their current and past locations, duration of time spent at each location, and the speed at which they traveled.
Geofencing is also supported, letting managers flag when an asset enters or leaves a designated area. This makes US Fleet Tracking’s asset tracking system a good option for construction or field service companies that frequently deliver equipment to jobsites, since they can easily confirm how long each asset was actually at each jobsite.
Methodology: How We Rated US Fleet Tracking
Tech.co’s reseach team conducted an independent, in-depth analysis and hands-on testing of 20 leading providers and their services in the US and Canada. To do so, they tracked each fleet system across six main sub-categories:
- Price: All cost factors, including value-to-cost ratio, contract lengths, extra fees, and free trials.
- Tracking: All routing features, including dispatch, custom locations, geofencing, and alerts.
- Driver Management: Driver tools including messaging, habit tracking, crash reporting, and others.
- Vehicle Management: Vehicle tools including theft prevention, maintenance scheduling, fuel cards, and others.
- Product Features: Interface flexibility, including apps, integrations, and depth of hardware functionality.
- Help & Support: Support types (phone, email, or chat), support hours, and installation aid.
Once each system was scored, our team crunched all the scores down into one five-point overall score for provider, giving us a way to rank each system in comparison to the rest while factoring in all it has to offer.
Verdict
US Fleet Tracking stands out for its lightning-fast five or ten second refresh rates.
However, it doesn’t offer advanced tools that could maximize your fleet efficiency – For example, you won’t get automatic route optimization or custom locations. Plus, the service’s focus on GPS tracking results in limited maintenance, safety, and fuel tracking tools. We score it 3.1/5 overall.
Businesses using US Fleet Tracking can dispatch fleets fine with amazing refresh rates, but they won’t be able to truly streamline operations. For that, we recommend a top-rated, feature-heavy solution such as Verizon, Samsara, or Omnitracs, among others. For a custom quote from the best fleet systems, take a minute to fill out Tech.co’s fleet system research tool.
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