Key Takeaways
- September logistics data from Tech.co has found that logistics professionals who are using AI are more likely to express a positive sentiment about its future.
- AI adoption has not been uniform across the sector and exposure levels are affecting overall sentiment.
- Anxieties around job losses remain prominent among those with no exposure to AI, who perhaps focus more on public narrative than on hands-on experience.
Logistics professionals using AI are more likely to express a positive sentiment about its future, according to the latest Tech.co logistics data.
However, on the flip side, professionals who have had little exposure to AI are more pessimistic in the long run. Currently, exposure hasn’t been synchronized across the industry.
AI is no longer just a future concept for the logistics industry. But while the tech has certainly made its entrance to the sector, anxieties about potential job losses continue, particularly amongst those with no exposure to AI.
Logistics Professionals Using AI Tend To Look More Favourably on Its Future
According to Tech.co’s September data, logistics professionals who frequently use AI tools as part of their roles are overwhelmingly positive (93%) about its future.
On the other hand, the highest negative sentiment (33%) about AI was seen from logistics professionals with no exposure at all to the technology.
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All in all, AI is no longer a future concept for the logistics industry. It’s already been widely adopted, with 70% of the logistics professionals we surveyed reporting some level of interaction with the technology in their daily work.
AI Adoption Is Varied Across the Industry
However, adoption across the sector has not been uniform, by any means. Instead, levels have varied across the industry.
In our survey, 31% of professionals had little-to-no exposure to AI, 39% had occasional exposure through tools or AI data, and 30% are frequently exposed.
More broadly, 60% of professionals report a positive sentiment surrounding AI, compared with only 16% who feel more negatively.
However, our data showed that exposure to AI directly correlates to worker sentiment. The more an individual uses AI, the more positive they feel about it.
AI Anxieties Remain in the Logistics Sector
Despite some positivity, there are still anxieties surrounding AI, including concerns about job losses. This is most significant among professionals with no exposure to AI (43%) and those who are only passively influenced by it.
It’s possible that a lack of first-hand experience with AI has left logistics professionals to consider existing public narratives about potential job losses. However, for professionals with frequent, hands-on contact with the technology, 66% believe that AI will actually create more jobs.
These are likely to be “upskilled” professionals who understand the amount of human supervision AI systems and tools need. As more professionals come into contact with the technology, we could see wider belief in its potential to shape and change the industry for the better.
