How to Fix Microsoft Teams Meeting Add-In for Outlook

Struggling to schedule a Teams meeting in Outlook? If your add-in feature is disappearing or disabled, here's how to fix it.

After months of complaints, Microsoft is finally addressing the ongoing issue with the Microsoft Teams add-in for Outlook, a feature which should allow users on Windows, Mac, web and mobile to schedule Teams Meetings in calendar view, but hasn’t been.

If you’ve installed the Teams Add-in for Outlook but haven’t been able to see or use the feature, you’ll be happy to know that Microsoft have finally released a workaround. Given the number of organizations now reliant on web conferencing tools like Teams, to be honest, the fix couldn’t have come any sooner. Here’s a quick breakdown of the problem, and how to fix it.

What’s Wrong With The Teams Meeting Add-In for Outlook?

For months, Outlook and Team users have been complaining about not being able to use the Teams Meeting add-in for Outlook, a feature ironically designed to make scheduling meetings smoother.

When users open their emails on Outlook desktop they should be able select ‘New Teams Meeting’ in the calendar toolbar ribbon automatically, but not all users have had access to this functionality, with some complaining of the button disappearing altogether.

In a statement released by Microsoft this week, the company addressed the problem, acknowledging that the Teams add-in button for Outlook was disabled, causing the meeting creation button to be removed from the menu.

“The Outlook and Teams Product Teams are investigating this issue further to determine why the Teams Meeting add-in is being disabled. We will update this topic when we know the final resolution.” – Microsoft statement

Not all organizations will be able to use the add-in though. In an article posted on its support website, Microsoft stated that organizations using an Office Outlook installation from the Microsoft Store, wouldn’t have access to the add-in feature, as the Teams Meeting add-in isn’t supported. Microsoft also suggested that organizations running both Teams and Skype for Business could run into some problems, and that in some circumstances the Teams add-in would be not be available in Outlook. Still, for those who are eligible there’s finally a way to make it work.

How to Fix Teams Meeting Add-in for Outlook

If your Teams Meeting add-in for Outlooks is disabled, you can now turn on the feature manually in Outlook. To turn the Teams Meeting add-in on, all you need to do is:

  1. Open Outlook
  2. Select File, Options, Add-ins, and Manage
  3. Once there, click “Disabled items”, and ‘Go’.
  4. Select ‘Teams’ under the disabled items, and click Enable.
  5. Finally, restart your Outlook to confirm if the add-in is working.

To prevent the Teams Meeting add-in from being disabled again you can add a specified registry key.

Should Your Business Use Microsoft Teams?

While Microsoft Teams isn’t the best web conferencing tool on the market, its frequent updates do make it a popular option for businesses with remote employees.

Having done our own research we know that GoTo Meeting is the best choice for many businesses. A competitive price and long list of essential features makes it hard to beat.

Zoom and Google Meet are solid contenders for web conferencing too. They both offer great audio, video quality, and integrate with a lot of other platforms.

See our table below for more information on web conferencing providers.

0 out of 0
Price from
The lowest starting price for a paid plan. The lowest price available for your business will depend on your needs.
User rating
Average rating given by iOS and Android users in App Store and Google Play Store reviews
Best for


Microsoft Teams

GoTo Meeting



Zoho Meeting




Microsoft 365 users

Sound and video quality


Larger businesses


Users that need hardware

  • Lots of customizability
  • Affordable
  • Completely free
  • 300 participants
  • Integrates with Microsoft 365
  • High quality video and audio
  • Reliable and secure
  • Lower cost than competitors
  • Easy to use
  • Feature-rich free version available
  • Intuitive interface
  • Feature-rich software
  • High quality video
  • Easy setup
  • Low cost, flexible pricing
  • Browser functionality
  • SSL/128-bit AES encryption
  • 1080p video and HD audio,
  • Integrates with third-party apps
  • Good value
  • No analytics
  • Free – no single sign-on
  • No gallery view for guests
  • Steep learning curve
  • No free plan
  • Poor audio quality
  • Occasional bandwidth issues
  • Recording costs extra
  • Unsophisticated chat function
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Written by:
Jade Artry is the Content Manager for She has 13+ years experience in the digital marketing industry, covering a wealth of topics including travel, cyber security, social media, email marketing, business and emerging technologies. She's worked with brands including the Red Cross, Kayak, Virgin Atlantic and British Airways, and now uses her digital expertise to advise on the best tools to help grow your business.
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