Western Digital Suffers Network Security Breach

It's unclear how much data the hacker accessed, or how the bad actor breached the data storage company's services.

Western Digital has reported a network breach.

Some systems remain offline, and the data storage company says that the hacker was able to steal some company data. The full scope of the data breach remains unclear. Some users of the company’s My Cloud storage service have reported that they haven’t been able to access the service.

Western Digital has launched all its incident response protocols, hired external security experts, and is coordinating with law enforcement.

What to Know About the Western Digital Hack

The breach happened a week ago, though it was not public until Western Digital’s disclosure today. In their press release, the company doesn’t explain the specifics of how the hacker breached the data.

The company has explained a little bit about what steps it has taken to address the issue:

“Upon discovery of the incident, the Company implemented incident response efforts and initiated an investigation with the assistance of leading outside security and forensic experts.”

It’s unclear how much data the hacker accessed. However, the breach appears to have affected a number of the company’s network attached storage (NAS) devices, including My Cloud, My Cloud Home, My Cloud Home Duo, and My Cloud OS5, as well as SanDisk ibi and SanDisk Ixpand Wireless Charger.

Non-working services include cloud, proxy, web, authentication, emails, and push notification services, IT Pro reports. Western Digital says it will post another update soon.

Staying Safe Online

While the specifics aren’t known yet for this latest attack on a data storage company, it’s safe to say that times are hard for anyone trying to keep their data safe. If you aren’t worrying about your own data security habits, you’re dealing with the potential exposure that any other service may leave you open to, should that third-party service be breached itself.

The data storage operations are on their own, but we can help you with your own online footprint: Use two-factor authentication when you can, don’t re-use passwords, make your passwords really long, and double check any email you get to see if they might be phishing attempts.

Arming yourself with a few tech security tools can help too: We recommend a VPN and a password manager.

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Written by:
Adam is a writer at Tech.co and has worked as a tech writer, blogger and copy editor for more than a decade. He was a Forbes Contributor on the publishing industry, for which he was named a Digital Book World 2018 award finalist. His work has appeared in publications including Popular Mechanics and IDG Connect, and his art history book on 1970s sci-fi, 'Worlds Beyond Time,' is out from Abrams Books in July 2023. In the meantime, he's hunting down the latest news on VPNs, POS systems, and the future of tech.
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