Zoom’s Time Saving AI Features Available Now

The video conferencing provider will let you leverage AI to write emails and catch up with meetings you're late to.

Eagerly anticipated since it was first teased back in March, Zoom IQ – the platform’s brand new AI tool – is now generally available to users on “select plans”, the company has revealed.

The video conferencing provider says users will now be able to leverage AI to summarize meetings and claw back valuable time during the work day, which can now be spent on more important tasks.

Zoom is the latest tech giant to release its own AI tools, following Microsoft and Google’s continuous integration of artificial intelligence into their respective search engines.

What Are The Zoom IQ Features Available Now?

With Zoom IQ, Zoom hosts can now automatically generate summaries of meetings using AI, and then send them to any attendee of their choosing once a given meeting is finished.

“Team Chat compose”, on the other hand, can “draft messages based on the context of a Team Chat thread in addition to changing message tone and length”, creating appropriate responses to what’s being discussed. It can also rephrase things you’ve written if you want to make sure your messages convey your desired tone.

Aside from these two flagship features, there’s also an “email compose” tool, which will draft emails off the back of discussions that take place during Zoom meetings and calls.

AI-generated thread summaries, as well as a catch-up function for meeting attendees joining late, have also been launched as part of Zoom IQ.

“With the introduction of these new capabilities in Zoom IQ, an incredible generative AI assistant, teams can further enhance their productivity for everyday tasks, freeing up more time for creative work and expanding collaboration,” Smita Hashim, Zoom’s chief product officer, explained in a blog post announcing the features.

“There is no one-size-fits-all approach to large language models, and with Zoom’s federated approach to AI, we are able to bring powerful capabilities to our customers and users through Zoom’s own models as well as our partners’ models.”

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Who Can Use Zoom IQ?

Zoom’s Meeting summary and Team Chat compose features will be made available in English to Zoom One customers.

Those who’ve previously purchased Zoom legacy bundles – including Enterprise Named Host, Enterprise Active Host, Zoom Meetings Enterprise, Zoom Meetings Business, and Zoom Meetings Pro – can access the new feature for free.

However, Zoom qualifies this by saying it’ll only be available for a “limited time”. How much they will cost after this trial period is yet to be specified.

Want to use Zoom? Read our guide to Zoom pricing, including what features you can get for free.

Zoom Joins Fellow Tech Giants

Microsoft has been at the forefront of the AI revolution and has already incorporated the technology underpinning ChatGPT into Bing, Microsoft 365, and Microsoft Teams.

Microsoft Copilot is now part of Microsoft Teams and Microsoft 365, and does exactly what it says on the tin – it’s a constantly-available sidekick to help you out with the more mundane or time-consuming aspects of your day and performs many of the same jobs as Zoom IQ can.

Google is making similar inroads with its own chatbot Bard, which looks due to become a core component of the Google search experience.

Business communications platforms are getting in on the action too – back in May 2023, Slack announced “Slack GPT”, a ChatGPT integration for the platform that will compose replies for you.

In the project management space, on the other hand, ClickUp and monday.com have spread the word that they’re working on AI assistants for their respective platforms.

Now, Zoom has joined the party – and its 300 million-strong userbase is going to reap the benefits.

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Written by:
Aaron Drapkin is Tech.co's Content Manager. He has been researching and writing about technology, politics, and society in print and online publications since graduating with a Philosophy degree from the University of Bristol six years ago. Aaron's focus areas include VPNs, cybersecurity, AI and project management software. He has been quoted in the Daily Mirror, Daily Express, The Daily Mail, Computer Weekly, Cybernews, Lifewire, HR News and the Silicon Republic speaking on various privacy and cybersecurity issues, and has articles published in Wired, Vice, Metro, ProPrivacy, The Week, and Politics.co.uk covering a wide range of topics.
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