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Dianna is a former ESL teacher and World Teach volunteer, currently living in France. She's slightly addicted to apps and viral media trends and helps different companies with product localization and content strategies. You can tweet her at @dilabrien

 

Recent posts by this Author


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How to Minimize Customer Support Costs at Your Startup

According to Glassdoor, customer service representatives makes more than 21K per year. If you take that cost and multiply it by a full-time team, you are going to find yourself spending a pretty penny on your customer service needs. But do you need to spend that much?...

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10 Sales Tools for Growing Startups

Growing your business is all about gaining attention of potential users, converting them into leads, and then nurturing those leads through your sales funnel. At the same time, you want your satisfied customers to be loyal and to spread the word about the product...

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5 Revenue Killers of Your Ecommerce Brand

As an entrepreneur, you want to maximize your revenues. In the ecommerce industry, this fact is even more important. Chances are, you’ve taken steps to avoid the obvious hits to your profitability. Unfortunately, that doesn’t guarantee that you are covered from all potential ...

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7 Smart Growth Hacks for Your Ecommerce Business

It’s a noisy place out there – almost like the freeways in Los Angeles. 24 hours a day, billions of surfers look for products, services and bargains. And millions of ecommerce sites are vying for those consumers’ dollars. And, according to the National Venture...

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The 3 Key Challenges Health Tech Startups Face Today

While healthcare and health tech startup funding has broken the record high of $3.9 billion this year, and consumer demand is growing exponentially in numerous areas, a lot of entrepreneurs still feel reluctant about stepping into these markets. And there are plenty of reasons...

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How to Keep Customers in Their Shopping Carts

Fact: 68.63% of online purchases get abandoned. And no, it isn’t the total price tag. Customers often tend to abandon online shopping carts due to poor navigation, security concerns, on-site glitches and crashes, lengthy checkout process or unsuitable/expensive payment ...

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Essential Tips for Starting a Service Business

Anyone can start selling a service. If you have a certain skill, knowledge or experience that other people deem valuable, you immediately become qualified. A service business model has hardly any entry barrier. However, it certainly doesn’t mean that you should come ...